Despite some poor reviews we decided to select this dishwasher because overall there were more positive than negative reviews, the base price was reasonable for a Bosch, free install & delivery was offered and we had had a Bosch previously that was quiet and cleaned well for 12 years. We have now had it for over a month and are very pleased. It is quiet (we have large open floor plan so this was critical for us), easy to operate and cleans well. Some have complained the bottom rack falls off its track which is true, but simply pull it out completely by the handle provided and don't allow it drop. It takes a little practice to load, but not a problem once you figure out the best way. We are actually happier with it than the previous (and more expensive) Bosch which was cranky to load and we had to angle clumsily our large plates. Not with this one. I guess if you have heavy thick plates and bowls it is not for you. We like the auto setting - a sensor decides how dirty and how full thus how long to wash...what could be better than that? We have not had any problem with not drying completely, maybe those complaining about this were in a hurry? Overall for the price this dishwasher is very good and is exceeding our expectations.
Shortly after using this product for a year, the machine began throwing off error codes. E:24, E:01, E:25. The product was out of warranty and Bosch balked at any sort of help becasue my long-time appliance repairman was not authorized. They wanted to send their own man who charged $99 for the first ....get this......18 minutes......with more charges the more time he spent. All to diagnose. Very disappointed with Sears and Bosch.
Gets most dishes mostly clean by using sensors, washing a long time, and by heating the water to a higher temperature. I compare to my 35+ year old KitechenAid by Hobart in my other home still running strong. The old washer uses brute force from a much larger motor which supposedly consumes more energy while running, but runs much shorter time. Both are really effective in their own way. The Bosch does well on most dishes, but not all. The racks can be frustrating to get used to, but you do get used to them. None of the materials are made to the standards of the old-style dishwashers, but then again, I don't think that's expected. I don't see materials that are likely to rust, either. I would rate this dishwasher "fairly good" for washing. And it has not presented any problems in 3 years of use, either.
It's best features are how clean it gets most dishes, interior size, especially the bottom rack, and that the controls on the front aren't accidentally changed by bumping them in use like new KitchenAids.
My least favorite feature is that there is no vented and fan-forced drying, like old KitchenAids. It just sits there with really hot sanitzed dishes. So you have to be there after sometime after the cycle ends and open the door to vent the steam. If you leave the house and don't open it up for days, the humidity sits there on the dishes, a minor issue, but why didn't they vent it better?
I purchased this dishwasher one month ago, and am totally happy with it. My previous dishwasher was a 3 year old Whirlpool that required a new motor after only 2 years and recently broke down again needing a new circuit board and heating element. So far that lemon cost me $400 in repairs and potentially another $370 for the 2nd repair. Not to mention that the Whirlpool NEVER dried the dishes; always had to hand-dry with a towel. This new Bosch dishwasher does a great job cleaning and everything comes out bone-dry. I also like the cutlery basket that keeps the silverware well separated. And this dishwasher is VERY quiet. I will never touch a Whirlpool appliance again. Ask any dishwasher repair person and they will tell you that the Bosch has the best reliability record. By the way, the Bosch dishwashers are made in this country!
We have thoroughly enjoyed this dishwasher! It is quiet and the dishes come out sparkling!
Works quietly. This replaced a 12 year old Bosch and I believe I will get the same from this one. excellent value compared to many others. Only complaint is the "Delay" button is where I would expect the Start button to be so I accidentally put it into delay mode all the time. Otherwise, great product.
The dishwasher is very quiet however, the baskets are too small and the slots limit what can be put in the dishwasher
love the quietness.
not so happy with the lower rack layout
wish they would have thought about cookie sheets and cutting boards, not just plates, will take a little adjusting on my part for loading. I do like the openness of both the upper&lower racks.
more pros than cons, bought online site unseen. I'd purchase again, price was fare.
installation was about what was expected, did come with hose, but purchased a dishwasher kit that had everything needed to connect new dishwasher.
Purchased 2014 from Sears with great install. But dishwasher has never washed/dried perfectly even with scrubbing dishes before butting them in. Soap dispenser door sticks without dumping liquid gel name brand dishwasher soap. Now a total failure of machine. Going shopping for a new dishwasher today it lasted about 18 months, what a waste of money! Other people have told me they have had issues with this brand.
I am absolutely in love with this dishwasher! Its very sleek looking and was very very easy to install. It has so many different cleaning options to choose from and I love that it sanitizes everything! It dries the dishes very well. It is extremely quiet! The first time I ran it I asked my husband "is it working?" We couldn't hear anything so I went and put my ear right up to it and could still barely hear it. It is easy to load and also gets my dishes very clean! I highly recommend this dishwasher!
Don't buy this dishwasher. Ours died in 11 months. The machine won't turn on at all. Sears Blue team has been working on fixing machine now for over a month and after 3 visits so far, it is still not fixed. The energy saver mode must be turned off in order to get dishes to dry. Plastics and utensils don't dry well and plates often are dripping a little on the bottom rack as well as the cups on the top rack. a very disappointing purchase.
I bought this Bosch dishwasher to replace my twenty years old one, it fits perfectly to the place. It took me a while to read the operation manual but operation on the machine is quite simple. Used sanitize option, items are washed perfectly. Only shelves are still quite wet after washing, I guess it could be due to water vapor.
Love it. Replaced my old kenmore. Its so quiet and my husband installed before Thanksgiving
We chose this brand when we exchanged our new Kenmore about a month ago. The Kenmore had very poor results. Bosch was awesome after one use. I recommend Bosch.
On the positive side this machine is very, very quiet. You can hardly tell it is running. The main negative is that the dishes and silverware come out very wet. If I am going to dry dishes why do I need a dishwasher? I also find it hard to load. I had a $300 Kenmore washer for over 15 years. It did a much better job.
Sears had the best product at the best price with the best services! This dishwasher washes everything clean in almost total silence. The installer was 1st class and did a very professional job.
It's so quiet I barely know it's on. I love the fact that it has an express cycle which saves time and money.
I've had this for almost a year and it's the worst dishwasher I've ever owned. As others have pointed out, the rack layout is terrible. The slanted tines on the top rack don't work well with glasses and a few glasses have been broken because of the slanted tines. The bottom rack is worse. Plates don't fit well and often touch, leaving un-cleaned spots. Larger bowls, pots, and pans also don't fit well. Both racks often come off track and loose their rollers.
I would have returned this to Sears based on their satisfaction guarantee, but I would have had to pay the labor to have it removed and then pay for the installation for a replacement.
The only positives I can say is the unit is quiet and energy efficient.
Bought this based on a Consumer Reports review. I like CR but they were way off on this product.
Despite some poor reviews we decided to select this dishwasher because overall there were more positive than negative reviews, the base price was reasonable for a Bosch, free install & delivery was offered and we had had a Bosch previously that was quiet and cleaned well for 12 years.
We have now had it for over a month and are very pleased. It is quiet (we have large open floor plan so this was critical for us), easy to operate and cleans well. Some have complained the bottom rack falls off its track which is true, but simply pull it out completely by the handle provided and don't allow it drop. It takes a little practice to load, but not a problem once you figure out the best way. We are actually happier with it than the previous (and more expensive) Bosch which was cranky to load and we had to angle clumsily our large plates. Not with this one. I guess if you have heavy thick plates and bowls it is not for you.
We like the auto setting - a sensor decides how dirty and how full thus how long to wash...what could be better than that? We have not had any problem with not drying completely, maybe those complaining about this were in a hurry? Overall for the price this dishwasher is very good and is exceeding our expectations.
We bought this dishwasher last month when our old dishwasher quit pumping the water out. It cleans very well and has plenty of settings to handle any cleaning job. It's super quiet. At first it is a little hard to learn how to load it, as it is set up different than our old dishwasher. The one disappointment is that the dishwasher is only 23 inches wide verses 23 and 3/4 inches that our old washer was. It doesn't fit the hole nicely, there is a vinyl flange that covers the rest of the hole but it looks a bit tacky. The most important is that it cleans well.