This grill replaced a beloved 10+yo CharBroil traditional stainless grill that had finally fallen apart. We chose this CharBroil Tru Infrared because of its similar styling, propane tank storage, side burner and CharBroil reputation, and were interested in the Tru Infrared technology - juicier meats with less cooking time? Sounded good! It was easy to set up and assemble, but after reading some of the less-than-favorable reviews, it seems you need to ACTUALLY READ and follow the directions on this grill, namely the recommendation for seasoning the grill plates, and adjusting the total cooking time. Now that we're a few weeks into regular grill use, I've realized a few things: 1. seasoning the grill plates as directed did absolutely nothing to prevent sticking, 2. this grill cooks exceptionally HOT, even at the low setting, and hotter yet with the lid closed. RIP rib-eye, we hardly knew ya. No more going indoors to cook sides or prep, you basically need to attend to your food non-stop, or leave the cover open to avoid flare-ups or excessive smoke, and 3. due to the shallow grill plates with very small holes for drainage, its a struggle to keep the grill surface clean of char and ash, resulting in transfer to food items...not so appetizing. However, I've managed to stop burning food after the first use (or two), and I'm now refining my technique to make the most of this molten-magma hot grill. I think I'm finally getting the hang of it, but I didn't glean from previous reviewers that "faster cook time" literally means the difference between burned outside, raw in the middle to medium-well is about 2-3 minutes total. I would recommend this grill, as it seems like a sturdy well made product, but take your time to get to know what Tru Infrared really means after using a traditional propane burner grill and you'll love this purchase, without burying a cremated rib-eye first!
After 1 season the so called stainless finish on the control panel faded to a blur and the burner covers rusted away to dust. Only the burners are covered after the 1st year in the warranty, so I'm on my own. It cooks fine, the self cleaning works great, the thermometers lasted about 6 months also then stopped working. I see 3 to 4 years of life out of this grill at best. And it's called TRU infrared because its not TRUE infrared, just regular tube burners.
Would never buy this brand again. Thank goodness we got the extended warranty. Had the same items replaced every year. Inside of lid the paint would peel that was replaced. The burners would rust and got them replaced also the grates were replaced. With these grates less flare ups -false. My warranty is up and this thing is falling apart.
Very happy with the craftsmanship, my only concern is are the grates available for replacement if they fail . I ended up getting the extended warranty just incase they fail early.
i was very disappointed in this grill. just putting it together was a disappointment. the base was so flimsy it bent and dented just handling it. I heard a lot about the infra red cooking system, but I hated it. took a long time to get hot, cant lower the temp, very hard to clean. we used it twice and returned it to Sears. we got a Broil King Signet, best grill I ever used. and the quality is Great.
Love the way it cooks and no flare ups.
I was all set to buy a Weber 330, then I was shown some information from Consumer Reports. There were several grill rated as good and even better than the 330. After doing a lot of research I went with the Char Broil Infrared setup for half the price. There were a lot of reviews from people complaining about rusting. I think many of these people don't realize that a grill need to be properly cleaned, oiled, and stored to prevent rusting. Many varieties of stainless steel will indeed rust if exposed to prolonged moisture and most grills are made of these (cheaper) varieties.
The grill works great and satisfies my need for a very rare but charred finish. Cleaning isn't bad. Jack all the burners for a few minutes and scrape away the grates. So far, so good, and so much cheaper than the Weber.
If you like mouth watering steaks than this is the grill. IEverything I have made on this grill is delicious doesn't dry meat out.
I am very happy so far the food is great on it and we got over 100 dollars off from the shop your way points, so that was a extra bonus. Thanks
I went on line to find a good deal on a grill. I did not want a cheap grill. I wanted one that had good reviews. The brand was important to me. After a lot of searching on line I found the one and there was one in stock at a local Sears store. Two days later I had it at my home. I put it together and there were no missing parts. Looks great.
This grill is fantastic. Cooks evenly. Juicy tender meat, doesn't dry the meat out. Takes quite a bit time to assemble but worth t once it's together. Great purchas.
quite a bit of assembly and just updated from my old char broil grill converted to natural gas if you like keeping your grill clean and in great shape this one will cook amazing food otherwise you will have a mess on your in fared grill surface and lots of smoke. Isn't hard to keep clean just don't be a slob that cooks on last months burger residue Love this grill would buy another. Seems to have held up in south dakota winters although i keep it covered.
I'm thrilled with performance of this grill. It heats up fast and evenly and sears flawlessly! I've not used the side burner yet. The four temperature gauges seems a little overkill and the grates, when soaked a bit are easy to clean
Grill thermometers read 700 degrees regardless of where you have control at. Was going to keep, but melted ignitor switch off. Returned for a full refund. I used it 29 days. Glad I got in under the 30 day wire!
Excellent grill at great price