6 found this review helpful
Well, I purchased the lower ended model of this gun ($49.99) and returned it for this one. I got this for $99.00 plus $16.00 for a three year protection plan. As soon as I got this model home, I oiled it and then put it to work straight away at trying to pull off those nasty 13/16" lug nuts from a Dodge 2500 4x4 pickup that the lesser model ran away from. Without hesitation, this Impact Wrench zipped them off in nothing flat!
Highly recommend this Impact Wrench for the home user. Don't waste your money on any gun that costs less than $100.00 bucks!
1 found this review helpful
Poor Warranty, good thing ************** is close by...
I bought this impact wrench believing that I made a fantastic deal. A 1/2 inch Craftsman Impact Wrench at this price, who could go wrong I asked??? Well, I discovered anyone who purchased this with the belief that Craftsman actually backed their tools with a quality warranty as I believed Craftsman would do would be the the people who went wrong. After 3 1/2 months of ownership, notice not use but ownership, this Impact Wrench had a major failure and all the bearings from the hammer/anvil are now floating around freely in the handle at the exhaust port. This is after only using the Impact Wrench at most on 5 different occasions. Well,actually the tool failed before the 3 months, but couldn't make it to Sears until after 3 months of ownership. Thinking that this was a Craftsman with a qualitywarranty, I felt no rush or pressure to hurry back for exchange....WRONG....I showed up at my local Sears, after an hour drive (no exaggeration, I live in the country), without my receipt, remember this was a Craftsman with a quality warranty , I was informed that since I didn't buy it with a Sears Card (another scam) that I had to have my receipt as Sears only had records of sales made with a Sears Card (find that incredible, slightly unbelievable), when asked why I neededthe receipt since it was a Craftsman, I was told that it only had a 3 month replacement warranty and a 1 year repair warranty and that the tool would get sent to Craftsman for repair. I asked for and spoke with the tool department manager and was less than satisfied with his attitude of "not my problem". Needless to say, I am now stuck with a tool that is completely worthless and looking at the price, I think it is a smarter move to buy a cheap Impact Wrench at ************** and simplyreplacing it when it fails, at the price of the Craftsman you could purchase several and have them longer than the lackluster one year repairwarranty provided by Craftsman. In short, I believe Craftsman should change their name to Crapsman as that is what you have if you buy this Impact Wrench, a piece of Crap....also you would probably have better luck playing Craps.....Good Luck and come on Lucky 7.