I am very pleased with this toolbox. I have a much older one similar to this one, but the top section has 4 drawers. The ball bearings are a great improvement when you start getting heavier drawers. For the price, I was a little bit cautious, in fear of the toolbox being weak or flimsy, but I am glad I was wrong. It seems well built, but only time will tell. For my use, this toolbox was a great addition to the one toolbox that was getting over full and becoming a mess. I am a heavy do it yourselfer and have many tools to do quite a range of jobs. I don't believe in buying $1000 toolboxes just to have some monster of a chest to dig through. With 2 average size toolboxes and some shelves, I have more than enough room. Now that I bought a second toolbox, I can be a little more organized and add even more tools. All in all, I feel that this was a good buy, and if you are just a homeowner who has a basic set of tools, this will serve you well. For a mechanic, it serves me well, but it is all about your preference. If you are going to be slamming drawers carelessly like some, maybe you should be looking for something a bit more heavy duty. If you take care of your stuff like I do, this should work well.
Bought this item, when I got it home and partly assembled, I discovered the roller bottom drawer slides had lost the Ball Bearings. The parts were there, but I couldn't repair my new tool box. The box I received looked OK, but the tool box had small dents, the top was stored in the bottom section. Bolted in and one of those was damaged also. Returned the cheaply made item.
Good size and well made. Came in perfect condition no damage during shipment. The only thing I didn't like was the holes to attach the top part were not pre drilled which didn't make any sense to me.
I purchased this gift for my husbands birthday. He absolutely loved it!!! It has great storage space. It's very easy to put together, and very portable ! It also has a built in lock. I patted myself on the back for this purchase !
This is my 2nd set of toolboxes. They are a fine toolbox for light duty & home tools. It is light weight & is probably not really meant for mechanics, etc. I've had my first box for over 15 years with no problems & i bought another for the garage.
I ordered this toolbox and it came in badly damaged. The box had a giant hole in it with the product exposed. I called Sears customer service department and they offered to send me another one. I expressed that I did not want to pay shipping since I had already paid for it once. The woman explained to me that shipping would be free. She gave me a "discount" on the new toolbox and said that my refund would begin processing for the new one that day, and take three to five business days to process. The new toolbox came in and I was charged shipping ($30). The replacement toolbox was in good shape and seems to do the required job. Now for the refund of my money. I waited a week and a half and the money still was not in my account. I then had to call Sears again and they explained that the refund would not be processed until they received the product back. I explained to them that the box was so badly damaged that I couldn't get it into a car and shouldn't have to because this was their error in the first place. She told me that UPS would be by to pickup the box and then the refund process could start once they received it back at their warehouse. This will be a month after the original purchase that I will get my money back for the piece of garbage they sent me in the first place. I do not recommend buying anything from Sears. Their customer service department does very little to correct their problems and tells you what you want to hear in order to get you off the phone. The last time I called they gave me 15000 points because of my troubles. This translates to 15.00 off my next purchase. I will not be ordering anything else from this company, so this does nothing for me. I am not pleased, nor satisfied with anything about this entire process.
Was very please with the product, was packages nice ro prevent damage. All parts were there. And quick shipping
This product was exactly what I was looking for. The packagaing the tool chest came in was great. In addition to the tool chest, I also bought the tray liners. This is a great product that I am extremely pleased with