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Contact Us

SHOP YOUR WAY REWARDS

For questions about the SHOP YOUR WAY REWARDS program (points questions) or would like to change your communication preferences, please contact us at:

Email:

info@shopyourwayrewards.com

Telephone:

1.800.991.8708

8 AM-11 PM CST, 7 days a week, except for certain holidays

Mailing Address:

SHOP YOUR WAY REWARDS Customer Relations 

PO Box 365 

Dodgeville, WI 53595

Sears and Sears.com

If you have a question about a purchase transaction, refund, or Sears in general, please contact us at: 

Telephone:

1.800.549.4505

8 AM-11 PM CST, 7 days a week, except for certain holidays. 

Mailing Address:

Sears National Customer Relations 

3333 Beverly Road 

Hoffman Estates, IL 60179 


If you have a comment, concern, or question regarding a product or service on Sears.com, please contact us at:

Telephone:

1.800.349.4358 

8 AM-11 PM CST, 7 days a week, except for certain holidays


If you need a repair or at home service from Sears, please call 1.800.4MY.HOME (800.469.4663) 

If you have a question about the Sears credit card, please call 1.800.917.7700

For further information, please visit the Sears Customer Service Homepage.

Kmart and Kmart.com

If you have a question about a purchase transaction, refund, or Kmart in general, please contact us at:

Telephone:

1.866.562.7848

8 AM-11 PM CST, 7 days a week, except for certain holidays

Mailing Address:

Kmart National Customer Relations 

3333 Beverly Road 

Hoffman Estates, IL 60179 


If you have a comment, concern, or question regarding a product or service on Kmart.com, please contact us at:

Telephone:

1.866.562.7848 

8 AM-11 PM CST, 7 days a week, except for certain holidays


For further information, please visit the Kmart Customer Service Homepage.

Lands' End

If you have a comment, concern, or question regarding a product or service from Land’s End, please contact us at:

Telephone:

1.800.963.4816

8 AM-11 PM CST, 7 days a week, except for certain holidays

Mailing Address:

Lands' End

1 Lands' End 

Dodgeville, WI 53595 

Email:

landsend@landsend.com

The Great Indoors

If you have a comment, concern, or question regarding a product or service from The Great Indoors, please contact us at:

Telephone:

1.866.511.1155

8 AM-11 PM CST, 7 days a week, except for certain holidays


For product installation questions, please contact us at:

Telephone:

1.800.326.8738. 

8 AM-11 PM CST, 7 days a week, except for certain holidays


If you have questions regarding parts or wish to order parts, please contact us at:

Telephone:

1.800.366.PART (7278) 

8 AM-11 PM CST, 7 days a week, except for certain holidays


For information about Manage My Home and all website questions, please contact us at:

Telephone:

1.800.803.6775 

8 AM-11 PM CST, 7 days a week, except for certain holidays


For further information, please contact us at The Great Indoors.

MyGofer

If you have a comment, concern, or question regarding the MyGofer website, products, or services please contact us at:

Telephone:

1.800.810.5891.

8 AM-11 PM CST, 7 days a week, except for certain holidays

Mailing Address:

MyGofer

P.O. Box 7907 

Des Moines, IA 50323 


For further information, please visit the MyGofer Customer Service Homepage

Sears Outlet

If you have a comment, concern, or question regarding Sears Outlet products or services please contact us at:

Telephone:

1.877.927.2957. 

8 AM-11 PM CST, 7 days a week, except for certain holidays

Email:

outlet@customservice.sears.com