I love this refrigerator. The side shelves offer so much space that you have so much more space on the shelves. The ice maker is great. Produces lots of ice and is easy to get to versus the bottom unit freezer. I like the bin with the tall side to catch the ice.The water dispenser is easy to access. The lights inside provide great visibility. I thought I was going to purchase a smaller model but am so glad I purchased this unit. Delivery was perfect.
We purchased this refrigerator in February 2014. I'm writing this review in August 2014 from a consumer perspective. This fridge fits under those tiny cabinets in older homes meeting the standard 68" height restriction which was our reason for choosing this model. The cubic inch capacity is a bit deceiving, as we had Frigidaire two door side by side model with water dispenser and ice maker in our rental home. There is definitely a huge improvement with this style fridge as there is a larger capacity of space for food and juice items. Noise was not noticeable except once in a while when the ice dispenser worked. Now the bum deal. I had purchased the warranty on this fridge and had put in for service to come out after discovering this fridge repeatedly had an issue with water dripping from the filter area. In the interim I put a plastic cup under the filter to catch the drips. I had to check it frequently to make sure the cup did not run over onto the shelves. The technician came out today and took apart the filter assembly to investigate the issue. Turned out, it had absolutely nothing to do with the filtered water hose or the filter itself. It was condensation building up inside the interior of the filter assembling. I took a look and due to the condensation, there was corrosion happening on the part where the wires were connected, obviously not a good indication. The technician called to get guidance on this issue, and there were other complaints about similar findings. Attempts to seal the housing had failed, and apparently this is a defect due to either inadequate insulation between the cabinets in that area or some other defect. So a wonderful fridge with wonderful details is completely ruined by a defective insulation issue which allows condensation to form in the water dispenser/filter housing and then drip out the rear where the water filter is plugged in. So now, we're going to have to replace our 'perfect' find, which turns out to be defective. Sigh! Heart broken because this was a wonderful choice for our family and quite adequate. :(
This refrigerator really keeps food cold and the convenience of the filtered water inside the door is an added bonus. The inside lighting seems kinda dim but seems to keep the food from spoiling. Too bad that companies don't make more of these type refrigerators for families that want more of a choice than the side-by-sides and french doors!
This was the best top freezer found that had the space needed and had a few options that most did not, like the filtered water just inside the door and gallon size door bins (did you know that the manufacture recommends not keeping a gallon of milk in the door bins though - what's the point then?).
Flaws - Lighting: The lights are on the side in the front, leaving the back of the ref. dark. Also have to have a tech come out to replace the lights if they go out, and it would be very expensive.
Freezer Door: Has a built in locking mechanism that is designed to keep the freezer door closed when the ref. door is shut. Manual does not mention this. Problem is that you have to really make sure that you shut the freezer door, as it stops about 6" away because of the mechanism.
Makes me wonder if the store knew about these, as lights were not on and the mechanism must have been taken off, the floor model did not have the problem of not shutting.
Look: The handles have black screws that show on the side - no white caps to cover, really sticks out with everything else so white.
Concerned of only having a 1 year warranty. Have been told by the installers and tech (who came out to tell me the freezer is a design feature and not an issue), that the extended warranty is a good idea - but wow, what an additional expense to this expensive ref. Still bet is it much better than having a repair cost though. I'm also betting that the new appliances don't last as long as the older, less technical ref.'s, and know that the repairs are way more expensive.
All of these things can be lived with, just some design flaws in my opinion.
the only draw back is I kept hitting my head on the freezer door when standing up out of the fridge. I have been drinking a lot more water with the dispenser usually I open the door looking for something to eat and can't decide so I get a glass of cold water instead, with the super filter it's better than any bottled water on earth.
The refrigerator is spacious and well-lit. It does take a good 36-48 hours to get fully cold, but it is working perfectly. The internal water dispenser is very convenient and the ice cubes are made at a good rate. I am very glad that I purchased this item.
This refrigerator is wonderful!! I am so excited about it! My retirement home on the lake will be the best with all the room I will have...in the fridge! Thanks Sears!!
so far I love this fridge. It's quiet and looks good. Love the lighting especially in the freezer. Lots of room inside. Door space is great. I like the clear glass shelves you can see everything in there.
I HAD A COLD REFRIGERATOR I BOUGHT IN 1973, WHEN I GAVE IT AWAY, IT KEPT A INSIDE TEMPERTURE OF 33 DEGREES ON 3. I CANNOT GET THIS REFRIGERATOR TO GO BELOW 37 DEGREES ON 5. IT IS NICE AND ROOMY, BUT NO MORE WATCHING A BOTTLE OF DRINK TURN TO ICE IN YOUR HAND WHEN YOU OPEN IT. WE SENT THE FIRST ONE BACK BECAUSE IT WAS 51 DEGREES INSIDE. I WOULD NOT LET THEM ADJUST IT, I TOLD THEM COME AND GET IT. MY WIFE LOVE THE WATER DESPENSER AND THE ROOM ON THE INSIDE. IT LOOKS VERY NICE . THE FREEZER WORKS REAL GOOD . THE DOOR GOES ALL THE WAY DOWN TO THE FLOOR, SO IT IS VERY EASY TO HURT YOUR FOOT. IT WILL TAKE A FEW OUCHES BEFORE YOU LEARN NOT TO STAND IN FRONT OF THE DOOR TO OPEN IT.
When I clean my refrigerator, I take out all the shelves to wash them thoroughly. The crisper drawer assembly is extremely difficult to get back in correctly. The plastic is flimsy, so you can't push too hard. I would not buy this refrigerator again because of this issue.
I love love love my new fridge......................I could not be happier with my purchase ...so far.......!!!!!! hopefully it will be good to me for years to come!!!!!!
After 13 years of faithful service from our Kenmore/Whirlpool top freezer 22 cu. ft. model the compressor was fast approaching critical mass. Went to the Sears Appliance Center 1 mile away and they were great! I was advised to go online b/c sometimes it is a bit cheaper. So that's what I did, I got a lower sale price, *********, extra savings plus 12 mos. SAC with my sears card. I also redeemed my Sears cc points as a final bonus was able t find an online coupon code. In all I saved big bucks!
I set up the delivery and YES they flubbed it which is a whole separate issue, wasted a day, had to speak to 8 folks - spent nearly 2.5 hours on the phone. :( ...In the end they further discounted the item and re-scheduled for following day, which went flawless. Too bad we could not have had that experience on day 1.
Anyways I now have a larger version of the fridge I had [this one is made by LG] I can't believe how QUIET it is !!! :)
Yes the door hangs low this allows for another door shelf, so watch your toes! We like the water inside, yes filling a large container is a pain and door is open. You also cant be a slop and jam-pack the area around the water lever. This fridge has more than enough room though. Makes ice SUPER fast and bale is automatic b/c is has an on/off switch - so don't break the bail! We set at middle cold settings and waited 24 hours. Freezer is at 0f and fridge is 38f exactly [checked with my Fluke meter]. Did I mention it is quiet? Fit/finish/materials seem great. We looked at side-by-side models in same price range and I just did not like how small they felt, this one is super easy to get stuff in/out. It would be perfect if it made crushed ice - oh Well.
I think some folks who wrote bad reviews were just grumpy/hard to please, lucked out and got a 'bad' one [it had happened to all of us], or bought it without really thinking the purchase through. I've been in residential construction for 20 years and have seen a lot of appliances 'in action' some good some NOT. I would recommend this model to anyone!!!
I really have no complaints. For a top freezer, this one is the most bang for your buck.
We love our new refrigerator.
This Kenmore refridgerator is actually quite amazing in howthey back SOOO much USABLE Space and Cubic ft. out of the old standard fridge opening found in most pre 80's home(33-34" wide and 68" tall).Our old side by side fridge which was here when we bought this place finally died and we were in a rush to get a new one that wasn't a compromise yet fit in our space as we are a few years from a kitchen remodel.The space where the fridge is is the ONLY space it can go due to layout, so we found a few ones at our Clay, NY Sears but this model stood out.From the outside, it looks classy yet unassuming..THEN you open it up and WOW..they packed A LOT of space in this fridge PLUS gave you an icemaker AND a water dispenser INSIDE..GREAT!After having one on theoutside for years, the inside ones are actually a Great idea..Less prone to leaks due to no hoses & wires moving back and forth when you open the door..SMART! PLUS, if you have kids, the outside watter/ ice dispenser was always an annoying (and MESSY) attraction for curious lil hands..PROBLEM SOLVED! Sears/ Kenmore squeezed soo much space out of the size a full fridge actually still looks pretty empty..GREAT so you have space to put things when the holidays, parties or just bring home leftovers is a breeze!Also, this fridge is SUPER quiet, actually it's the quietest fridge we have ever owned.. including Whirlpool Gold we had in our previous home.The new fridge runs more BUT that is normal for the new high efficiency ones.. smaller compressors suck less electricity and run cooler.If you have an older home and have a tigh space for you fridge.. you really can't get any better of a deal than this Kenmore.HIGHLY RECOMMENDED! Great job Sears/Kenmore for packing more space & smart design than anything out there!
It's terrible, just plain terrible...
1) Right off the bat two years ago the freezer door wouldn't stay shut when you closed the refrigerator door. There's not enough magnetic pull in the freezer door seal to hold it shut when the fridge door is closed a little too quickly, not fast, and not slamming it shut - just a little too quickly. After a whole series of Sears technicians (probably about 8 different ones) stopped by to tell us we didn't know how to close the refrigerator door properly, I got fed up and added a magnetic latch (I'm an engineer) to the bottom of the freezer door, which has mostly solved the problem.
2) The front dents easily, as it is really thin sheet metal.
3) The refrigerator shelves are too wide in this model to be unsupported like they are in the middle. The front plastic part of the shelves are cracking from stress loads.
4) The door tray shelves have also developed cracks down the middle (not sure why).
5) Just today the plastic handle broke off the refrigerator door, the part you hold on to is a substantial piece of metal, however it bolts to the top of the door with a goofy little plastic bracket.
I've had it two years, and it's doubtful this thing will last like my old Kenmore did (about 12 years). I think it's my last Kenmore, and probably my last appliance I will purchase from Sears as the service is just plain awful these days. Just my two cents, sorry folks.
I absolutely love our new fridge. Some of the features I like is having the water dispenser inside the fridge rather than on the outside door. I love the LED lighting inside and so much room in the freezer. I also like the feature of if you have the door open too long it starts to beep at you. Also it is so quiet. I would recommend this refrigerator to anyone wanting a freezer on top.r
Great refrigerator! Icemaker. Water dispenser on inside left, which I will probably never use.Stainless steel on front of refrigerator, put your magnet collection on the sides of the refrigerator. Fingerprints show on front of refrigerator, get some stainless steel wipe cleaners. Lots of room on door. I miss the egg container, so I bought one. Love the very wide deli/meat drawer, which I put sandwich meat, bacon, cheese, and hotdogs. I put gallon containers on top shelf. Shelving placement is small, so I bought drink holders for the very bottom shelf. I also bought new storage containers for left-overs, which fit well in the small shelving areas. Freezer, lots of door storage. I bought plastic containers to organize frozen foods. Organize your food to keep your refrigerator neat and tidy.
I like the freezer up top,and able to place items in, without taking out of carton or fitting into the small compartments on side by side. Love the full width drawer in middle, great viewing of items. Love lights in different placements, also in freezer