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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White
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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White

Item# 02625102000P | Model# 25102 | Added on October 4, 2013
(77 Ratings) Join or Sign In to rate this
$719.99
$499.99
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Description Specifications
Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough
This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.
This product is:
Energy Star Qualified
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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Overall score
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Overall Rating:

Average:
(77 Ratings)
  • 5 Stars
    (24)
  • 4 Stars
    (11)
  • 3 Stars
    (1)
  • 2 Stars
    (6)
  • 1 Star
    (35)
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Most Helpful Reviews:

Praise
43 found this review helpful
by cdavidhess
November 13th, 2013
Don't be afraid of an HE washer!

When I purchased my townhouse a year ago, I was thrilled to find that there was a washer and dryer in a laundry room on the first floor, a much more convenient location than the basement. It turned out to be a mixed blessing. The old Kenmore Series 70 washer was extremely noisy. When Sears had this model on sale, along with the bundled dryer, I couldn't resist. I was somewhat nervous about buying an HE washer. The published reviews on such machines are very mixed, to say the least. I downloaded the instruction manual and read it even before the machine was delivered. I was determined to do it right, in order to possibly avoid the problems others have reported with HE washers. I have only done three loads to this point but am very pleased. It is wonderfully quiet (particularly compared to my old washer). The laundry comes out clean. A full load on the Normal/Regular cycle took 45 minutes. I washed a queen size comforter on the "Bulky" cycle with an extra rinse. It took an hour and 20 minutes. The noises are different than a conventional washer. The different loading routine is somewhat difficult to get used to. I filled the machine with one load of clothes only to realize that I forgot to first pour the HE detergent in the bottom of the basket. Out the clothes came, in went the detergent, back in went the clothes. Don't be afraid of this HE washer! It's great!

Criticism
24 found this review helpful
by Val_fam_4
May 15th
Not Worth the Savings!

Bought this washer after my GE Front Loader died after 7yrs. I didn't want to spend almost $1000 on another front loader; I just wanted something that cleaned my family's clothes. I didn't mind a top loader as I use my mom's often and think it works fine. I wanted an HE washer that would save on water, but this has been a horrible purchase! I just received it today and have already arranged to exchange it. I don't mind spending another $220 for a front loader that I know will get my clothes clean! The agitator is small and doesn't move my clothes around at all. I kept pausing the wash to see what was going on inside and everything stayed exactly the same way as it was put in until the very end; It basically soaked in water, nothing more! We are a very active family - triathlons, mountain biking, bmx racing, etc.. - and need a washer that does more than soak our clothes! I could have filled the tub with water, put detergent in it, dropped my clothes inside and it would have been the same thing! My husband's clothes still had funky/sweaty body oder (underwear, socks, even under shirt sleeves...eeeww!). The tub is also very loose, causing it to swing around during the wash or spin cycles, and the wash is noisy! Spend a little more and avoid this washer, PLEASE! The ONLY way this washer will get clothes anywhere close to clean is if you keep the loads VERY small (tiny!), like near the tiny agitator, which in that case would make the rest of the 3.8 cu. ft. tub useless! We are a busy family of 4 (includes 2 very dirty males) who don't have time for tiny loads or stinky clothes! HORRIBLE!

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Mall_Person
RATED

First Kenmore Washer

This replaces my old GE washer which lasted for 10 years.

The operating noise of this new Kenmore washer does not bother me. Bought it Jan 2014.

However, this happened to me twice in a span of 5 months that I have to check the washer during the spin cycle. The machine suddenly made a loud noise while spinning. After opening the cover, I noticed that the clothes were pushed on one side. I just re-positioned them, then it completed its cycle. I think I fixed the problem by not mixing the delicates with the heavy laundry items (such as towels, sheets...).

18 days ago via kenmore.com
0 of 0 found this review helpful.
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Grandma1122
RATED

Disappointed in this washer

Purchased this HE washer in January. Already had Sears to my home two times to fix the washer. The balance is off and needed to be reset, clothes take over 2 hours to wash and now Sears is coming again for the third time. Now if you put a load of clothes in before bed the washer is going all night!!! I don't know what is going on with this washer but the cycle stops (Express or Bulky) and then restarts right away. I don't have time to watch the washer machine for when the cycle ends and quickly get the clothes out before it starts again. Clearly this is an issue with this machine and hope the third time it gets fixed?? Buyer Beware of these issues.

20 days ago via kenmore.com
0 of 0 found this review helpful.
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Kenmoreisnogood
RATED

Do Not Buy!

Worst washer I've ever used. I've had this washer for about 4 months and am so unhappy with it. Without the agitator in the middle it just wads up the clothing and doesn't rinse the soap out. I have it set to rinse twice and on most loads I run an extra rinse cycle. So that is 3 rinse cycles just to get the soap out of the clothes, so much for saving water and being energy efficienct. It's loud, it seems to take longer to do a load of laundry, I can't put as much in because I know the soap won't get rinsed. I could go on and on with my dislikes.
I wish I could return this washer, such a waste of money! Don't buy!

June 16th via sears.com
10 of 10 found this review helpful.
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kittynips
RATED

I don't recommend this washer...I bought it because it we High-Efficiency

This washer has like a Stub in the middle of the washer where the agitator is...I guess this is the HE agitator....NOT IMPRESSED....This washer makes a TON of Vibration when running, almost walks across the floor (thank goodness it is in the laundry room on concrete floor)....I don't know, but with all that shaking I am concerned that this washer is not going to last long--it does this even with a small load...

June 11th via sears.com
6 of 7 found this review helpful.
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krzyman
RATED

Excellent value and performance!

We love this machine! Most of these negative reviews are probably from people who aren't using it correctly. I've done several loads already and haven't noticed any residue, it's relatively quiet, does a great job of cleaning, and the clothes don't come out any more wrinkled than our previous front loader. The residue problem is from using too much detergent. This one won't have the smell issues of a front loader but is still high efficiency. For the price, we got a washer that does what it's suppose to: clean clothes. We also have a door on our laundry room so I hardly notice when it's running. Just follow the directions on how to load it, how much detergent to use, and don't leave the laundry sit in it for extended periods of time. If you do all that it will perform superbly.

June 1st via sears.com
21 of 21 found this review helpful.
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beentheretriedthat
RATED

Great machine if you follow directions

This is a a great washing machine. I have read some of the negative reviews and I can't say this enough: YOU MUST USE HE DETERGENT for it to work correctly. Just like when you wash laundry in any other machine, you should not pack the clothes in too tightly because they need room to move around and get clean. I followed the directions and it has worked great for me. My clothes are clean, smell good, no soap residue, and wet but well wrung out and ready to go in the dryer or on a clothesline when they come out.

May 30th via kenmore.com
10 of 10 found this review helpful.
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Disgudted2
RATED

Wish I could return it.

Bought this washer last summer. My clothes come out with spots on them. They have gotten duller and my whites are no longer bright. Have stopped using the powder soap that was recommended to me. Went back to my Tide HE. The clothes have hardly Any water on them when they are washing. How can they possibly get clean. This is the worst wash I have had in 50 years. Not happy.

May 16th via sears.com
20 of 23 found this review helpful.
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Val_fam_4
RATED

Not Worth the Savings!

Bought this washer after my GE Front Loader died after 7yrs. I didn't want to spend almost $1000 on another front loader; I just wanted something that cleaned my family's clothes. I didn't mind a top loader as I use my mom's often and think it works fine. I wanted an HE washer that would save on water, but this has been a horrible purchase! I just received it today and have already arranged to exchange it. I don't mind spending another $220 for a front loader that I know will get my clothes clean! The agitator is small and doesn't move my clothes around at all. I kept pausing the wash to see what was going on inside and everything stayed exactly the same way as it was put in until the very end; It basically soaked in water, nothing more! We are a very active family - triathlons, mountain biking, bmx racing, etc.. - and need a washer that does more than soak our clothes! I could have filled the tub with water, put detergent in it, dropped my clothes inside and it would have been the same thing! My husband's clothes still had funky/sweaty body oder (underwear, socks, even under shirt sleeves...eeeww!).

The tub is also very loose, causing it to swing around during the wash or spin cycles, and the wash is noisy!

Spend a little more and avoid this washer, PLEASE! The ONLY way this washer will get clothes anywhere close to clean is if you keep the loads VERY small (tiny!), like near the tiny agitator, which in that case would make the rest of the 3.8 cu. ft. tub useless! We are a busy family of 4 (includes 2 very dirty males) who don't have time for tiny loads or stinky clothes! HORRIBLE!

May 15th via sears.com
24 of 25 found this review helpful.
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Ahmad Mansoor
RATED

Great Washer for the price; Thoroughly confused by all of these negative reviews

We've had this washer for about 4 months in our home and I was shocked to come onto here to see that it had so many negative reviews. If you're like me, you HATE the feeling of being duped and wasting your money, especially after doing so much research on products!

The Pros: quiet, easy to use, efficient and very low maintenance.

Cons: Does not operate the same as traditional washer. No fabric softener dispensers.

How I feel about it: I have been extremely happy with this purchase. I'm not huge on flashy products with all the bells and whistles, but this one just came with all of those things at a reasonable price. It get's the job done, how I want it to get done, and it doesn't cost me a ton of money to use. It measures out the water depending on the load size, which it does all on it's own. All of the complaints that I've seen on here kind of sound ridiculous, at least to me. Simple solutions; read the manual, buy a softener dispenser, and....sorry, but it's SO quiet!!!!!

May 9th
0 of 0 found this review helpful.
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LYSH CARR
RATED

make sure to read directions

I was a little skeptical when first using the washer has a locking lid and would keep locking and unlocking then it would start to spin and stop was afraid I broke it as soon as we hooked it up. Found out we should have read the directions first ; ) came to find it was working just like it should. only thing is now I wish I would have gotten a glass top so I could see for sure that its working properly

May 8th
0 of 0 found this review helpful.
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movindirt65
RATED

washer

easy to use

April 30th via sears.com
12 of 12 found this review helpful.
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Bolypo
RATED

Wish I bought something else

I've had this machine for almost a year. I think it washes the clothes fine. You can fit plenty in it. My biggest complaint, which is major, is how unbelievably wrinkled things come out!!!! I have never ever seen anything like it. I've had both high end and cheap washing machines and this by far is the worst. Do NOT buy it!

April 18th via sears.com
12 of 12 found this review helpful.
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Roxieb13
RATED

Love this washing machine

Well I'll start with the good I honestly love this machine it uses less water and washes extremely well I don't see why people are having so many problems. I don't use the Downy ball I just put in all my detergents and softener first and it works very well. I gave it 5 stars despite my bad experience with sears in my town in Alabama. These people were extremely rude and I won't do business with that store again. First off we ordered a stove, dry and washer it took them 2 weeks to get in. We picked them up 2 weeks later and the first night I went to run a load in my washer something busted in it leaving water gushing all over my new home. We called sears and they said it had be 30 days since the purchase so we were out of luck. I called corporate and they Informed me it's from the pick up date not sure purchase date. They lady I was on the phone with called the sears store and informed them that it's the pick up date. It was still up to the owner of the store if we could exchange it though. They ended up letting us exchange it the rude lady at the store kept mentioning while we were exchanging it that we were past our date and can't believe they would let us exchange our washing machine we have had for 2 days. the new one we got has a huge dent in the front but rather than deal with them again we plugged it in to see if it worked and it works wonderfully! So Im dealing with the dent bc I hate to get another broken one or deal with the customer service. This washing machine is wonderful though it does make different sounds than a regular top loader but isn't loud and it really cuts down on my drying time ! The machine is easy to use and cleans well!

April 16th via sears.com
23 of 23 found this review helpful.
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Seveice
RATED

Read Directions and Be Amazed

I don't understand some of the negative reviews regarding this washer. I mean really people. Ok so when this spin cycle which is 800+ RPMs you might experience more wrinkles if you are not drying them in a dryer. But once I put my clothes in the dryer they come out the same as with my other washer plus since the spin cycle is so fast your clothes come out not as wet and dry faster in our dryer. Please just READ the instructions. Yes this washer is different because you need to add just a small amount of HE detergent first before loading. (I believe your choice of HE detergent and how much you use is key) And yes its recommended that you should load the washer (which has a huge stainless basket) around the edges trying to leave the center open so you can view the bottom after loading. Once you know these things its easy and the washer does a very fine job. It may not be for those people who dis-like change even if its for the better and just like to load it, close it, turn it on and forget it. But don't blame the washer because it performs as it should if directions are followed.

So here are my Pros and Cons for the washer:
Cons
-No dispenser for laundry softener. It says get a Bounty Ball but I just put it in with the laundry detergent before loading.
-Takes about 45 mins to wash a load
Pros
-Sounds different than other washers but overall is quiet
- Washes clothes just fine
-Dries faster since it spins so fast
-Affordable

April 6th via sears.com
41 of 41 found this review helpful.
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linlan
RATED

DO NOT RECOMMEND

Buying this machine was a big mistake. The clothes come out so wrinkled that everything must be ironed before wearing. My towels are so wrinkled I am embarrassed to put them out in guest bathroom. Dark clothes show soap residue and I can only assume that light clothes have residue also. The worst thing is the brown stains on the clothing. I have had to throw out one white shirt so far. I use HE detergent and follow the directions in the Use and Care Guide. We are on a septic system and cannot use 1 cup of bleach as required once a month to clean the washer as recommended on page 11 of the Use and Care Guide.

March 21st via sears.com
5 of 6 found this review helpful.
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pammar
RATED

't waste you rmoney.

Not only is this machine noisy but it does not clean anything. Water level does not even cover my items which still come out looking dirty.

March 16th via sears.com
8 of 10 found this review helpful.
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tislandchick
RATED

Great purchase

I will say this does NOT have a softener dispenser i guess they are saying purchasing a downy ball is your dispenser. But other than that this washer machine has delivered! I don't understand all the issues people are having, read the directions and know it is different than the conventional agitator style washer. Its going to sound different and work different if you don't like change than this product is not for you! I LOVE this washer it has all the bells and whistles for a reasonable price the washer rings the clothes out so well my dryer will probably last forever not having to work so hard- which by the way saves on the electric bill! I have washed everything even an oversized king down comforter with no issues. you do have to load differently than the old style washer and you do have to put the soap in first and do leave the lid open when not in use to dry the machine out. If you follow directions you wont have a problem. I cant believe the difference in the feel of clothing and when I open my basement door everything smells so clean! If your hesitant dont be!

March 15th via sears.com
21 of 21 found this review helpful.
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pskyyy
RATED

Avoid this machine!

I bought this machine as a bundle for $849. (Came to over $1100 with taxes, delivery, set up, etc) I thought if I spend a little more I will get a better machine. WRONG! I have barely had this machine 90,days and it completely died on me. And other reviews are correct about noise, lack of water, not clean clothes, etc. I feel totally ripped off! Sears refuses to do anything about this POS. I am really disappointed in SEARS! Don't buy this machine.

March 14th via sears.com
12 of 13 found this review helpful.
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whatmorecanyousay
RATED

price right cleans well

6 water levels scroll agitator 2 rinse option. Forgetabout saving water, think about saving machine from burn out from old farts not adjusting water level for the towells and bedclose load. Unless you have septic concerns leave on high or super load for a cleaner wash avoiding motor and tranny burn out. Whatmorecanyousay

March 13th via mobile
4 of 4 found this review helpful.
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shutterbug42
RATED

disappointment and hassle

I'll start by saying I am an intelligent person, good at problem solving, assembling tricky items, and troubleshooting when a device isn't working. I hate this washing machine. First issue was that it didn't use enough water and my clothes were partially still dry at the end of the cycle. So, I did the "double rinse" option, which solved the dry problem but didn't solve the soap residue problem. I called the 800 number for help and after talking to multiple people and finally getting someone who could help, I was told to use less soap. I had been using half the amount that was recommended up to this point of HE appropriate soap. OK, so I used even less. There's still residue. Most of the time I had to wash my darks twice to get them clean, and then because I used so little soap, nothing smelled clean. It didn't look particularly clean either. Then came the problem which was most troubling to me; The wrinkling. All my cloths would get permanent wrinkles in them even when I took them out right after the cycle completed. I have two sweaters which I love and CAN be washed in the clothes washer and moth got severely wrinkled and wherever there wasn't wrinkles the clothing faded as well. So now I have two sweaters with a strange marbled pattern on them. Obviously these sweaters can't be ironed and hanging them in a steaming bathroom didn't work either. I also tried putting them int he dryer for about five to ten minutes in hopes it would get the wrinkles out. No luck. I've never had stress over an appliance before! I called a repair guy to come out and take a look in case there was actually something wrong with the machine. He "recalibrated" it but it made no change to the results, and now I'm in the process of replacing the brand new machine. If you're considering buying, move on to the next washer to consider!

March 13th via sears.com
16 of 16 found this review helpful.
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Want to know something? Ask a question Show all questions
marksumigray marksumigray
how do i redeem my surprise points on the kenmore washer i have in my cart
by marksumigray marksumigray 
February 27th
Lucas Stanek
For a surprise points offer to work, you need to:

- Make sure the offer is good online. (Some are store only)
- Make sure you are buying from the correct company. (Some are Specific to Kmart, others to Sears. Some both.)
- Must match minimum purchase & department if applicable
- Redeem some of your current normal points. This is the part that not everyone is aware of.
by Lucas Stanek
March 2nd
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