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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White
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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White

Item# 02625102000P | Model# 25102 | Added on October 4, 2013
(95 Ratings) Join or Sign In to rate this
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Description Specifications
Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough
This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.
This product is:
Energy Star Qualified
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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Most Helpful Reviews:

44 found this review helpful
by Seveice
April 6th
Read Directions and Be Amazed

I don't understand some of the negative reviews regarding this washer. I mean really people. Ok so when this spin cycle which is 800+ RPMs you might experience more wrinkles if you are not drying them in a dryer. But once I put my clothes in the dryer they come out the same as with my other washer plus since the spin cycle is so fast your clothes come out not as wet and dry faster in our dryer. Please just READ the instructions. Yes this washer is different because you need to add just a small amount of HE detergent first before loading. (I believe your choice of HE detergent and how much you use is key) And yes its recommended that you should load the washer (which has a huge stainless basket) around the edges trying to leave the center open so you can view the bottom after loading. Once you know these things its easy and the washer does a very fine job. It may not be for those people who dis-like change even if its for the better and just like to load it, close it, turn it on and forget it. But don't blame the washer because it performs as it should if directions are followed. So here are my Pros and Cons for the washer: Cons -No dispenser for laundry softener. It says get a Bounty Ball but I just put it in with the laundry detergent before loading. -Takes about 45 mins to wash a load Pros -Sounds different than other washers but overall is quiet - Washes clothes just fine -Dries faster since it spins so fast -Affordable

28 found this review helpful
by Disgudted2
May 16th
Wish I could return it.

Bought this washer last summer. My clothes come out with spots on them. They have gotten duller and my whites are no longer bright. Have stopped using the powder soap that was recommended to me. Went back to my Tide HE. The clothes have hardly Any water on them when they are washing. How can they possibly get clean. This is the worst wash I have had in 50 years. Not happy.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Very disappointed with my high efficiency washer


When my 20 year old Whirlpool washer died I thought I would try a Kenmore brand as I have never purchased any Kenmore appliances and heard good reports. No problem until 16 months after purchase, warranty is 1 year! The local repairman said it was the transmission so 275 dollars later it was replace. A week later the machine would restart if the clothes were not removed immediately after cycle was completed and they are soaking wet after spin cycle. Repairman believes it could be the sensor board? They will be taking it to the shop to check it out...another week without a washer and it is only 16 months old!!! I am so upset with the brand and the poor quality. Shame on you Kenmore.

20 days ago via
5 of 5 found this review helpful.
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Love it!


I don't understand all the bad reviews. I purchased this washer 3 days ago and have washed several loads. It's a lot different from the old fashioned washer I had before. I read the user manual and followed the instructions. No problems at all. My clothes came out clean. The lid locks. The only thing I would like different is to be able to see through the lid and see what's going on inside.

24 days ago via
7 of 7 found this review helpful.
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twice failed - in 3 weeks need to call repair NEW???


model w104684423 HE washer Kenmore - purchased new and have not used it 4 time and it had failed twice - need to call for warranty repair again - second time - in less than a month since purchase! this washer is a real piece of junk!

24 days ago via
2 of 2 found this review helpful.
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Great price for a good machine


When our 10 year old GE died we needed a new washer quick. Price was right and delivery by Sears was super quick. As for the washer, we have had it a week now and it has worked great. Handles large loads, , just follow the directions on how to load. Have had no problems with clothes not being cleaned or coming out with an odor. Clothes do get a slight wrinkle from the high speed, but it comes out in the dryer. Highly recommend this washer

29 days ago via
5 of 5 found this review helpful.
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this washer was a complete waste of my time


it dose not clean at all. I have to run the washer two times to even get clothe some what clean.

I think this washer needs to be recalled and should be replaced with a better washer with no coast to me. I paid way to much for a peace of ****.

September 22nd via
6 of 7 found this review helpful.
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Horrible washer!!!


I bought this washer May of 2012. Since then we have had a repairman here 7 times. Today will be 8th time. Washer is a piece of junk! They have replaced about every part on it and it still won't spin out all the water properly. Last time they were here was 3 weeks ago. Customer service keeps giving us the runaround. One rep tells us that after 4 service calls in a year we can get a replacement or money back. Another one tells us 5 times. Another one tells us that we could have had the washer replaced in the first year thru manufacturers warranty since there were 3 calls in that year but we weren't told that when we called during that time. They won't do anything about it at this point. Will wait to see after this service call. The only good thing is that we purchased the protection agreement so isn't costing us each time servicemen show up. We will not buy anything else from Sears after this because of their service repair department reps.
We are very disappointed in Sears and their service.

September 22nd via
18 of 18 found this review helpful.
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Horrible washer


I've had this washer 1.5 years and it's noisy. I tried selling it today and couldn't give it away once the ladies heard the noise during the cycles. I bought a new washer yesterday, NOT a Kenmore HE. I'll be paying someone to srap this one. Save your money and your hearing!

September 18th via
15 of 15 found this review helpful.
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The worse washer I've ever owned!!!


Where shall I begin?

1. Clothes come out in a twisted mess and/or balled up.
2. Clothes come out with stains they didn't have when they went in. 3. Dark clothes come out with white spots even though I use a liquid detergent.
4. Clothes don't come out clean.
5. Very, very noisy!

I had a repair man come out and he did not solve any of these problems. I have another coming out tomorrow.

I don't want this machine! I'd rather pay double to get another one.


September 2nd via
23 of 23 found this review helpful.
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I hate this machine


Worst washer I've ever used. I've had this washer for about 4 months and am so unhappy with it. Without the agitator in the middle it just wads up the clothing and doesn't rinse the soap out. I have it set to rinse twice and on most loads I run an extra rinse cycle. So that is 3 rinse cycles just to get the soap out of the clothes, so much for saving water and being energy efficienct. It's loud, it seems to take longer to do a load of laundry, I can't put as much in because I know the soap won't get rinsed. I could go on and on with my dislikes. I wish I could return this washer, such a waste of money! Don't buy!

August 29th via
19 of 19 found this review helpful.
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Wish I would have read these reviews before I purchased this washer. Worst Washer EVER!!! My old (1990) machine cleaned better that this one. The white clothes come out dingy, and the color clothes are not bright. I tried several different detergents with no luck. The machine controls the water level, so I think this is the problem. There is not enough water in the machine to clean the clothes properly. Ive had it more than 30 days, therefore I cant return it. However, because of my warranty Sears is allowing me to exchange it for another model. Thankful, for warranty and Sears GREAT customer service!!!!

August 26th via
11 of 11 found this review helpful.
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It took some getting use to but now I have a love/hate relationship with it


It is loud and makes weird noises but it cleans clothes and saves water. It seems to take longer than my old washer did so I'm not sure how efficient it really is. I hate that the lid child locks. My kids are grown I shouldn't have to put up with such a feature. Lastly I miss being able to soak my clothes overnight. This washer does not allow that and won't fill with enough water to even entertain such an idea.

August 26th via
10 of 10 found this review helpful.
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Returned this washer in less than a week


Did not work! Installer turned it on for a second and left. First of all, there is NOT a fabric softener dispenser as stated in specifications. They tell you to use a Downey ball which is not included. I went to three stores and did not find one to purchase. After giving up on Downey ball put in my first load following instructions. Sensor came on for a long period of time, then about a pint of water went in machine. Sensor came on for 1/2 hour then machine turned off. Repeated this frustrating experience for a couple of hours. Called Sears. They sent repair tech two days later. I was at work so my brother met with Tech. Tech told my brother I was not being patient and machine would work if I left it alone. He also mentioned we could trade for a different model if we wanted. I came home, machine STILL DID NOT WORK! After two frustrating hours on the phone was able to arrange an exchange. I got the LG top loader He machine that is working well and as expected. All in all, a pretty terrible experience for a like time kenmore user.

August 26th via
15 of 15 found this review helpful.
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Do NOT purchase this washer


I truly wish I had returned this washer, I dislike the noise, the fact that everything comes out wrinkled and sometimes with detergent residue,( I know to use less detergent) I have never owned a washer with so many issues. I have owned Kenmore products over many years and have never been this dissatisfied.

August 25th via
8 of 8 found this review helpful.
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not happy


i am so not happy with this washer. the other one i had was a king size. i could put everything in it and it washed great. this one gets off balanced and the downy ball hardly ever opens to let the softener out. i am very disapointed with this one and will never buy another one like it.

August 12th via
13 of 13 found this review helpful.
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Do Not Buy This Machine


We have had this machine for about 7 months and I have been wanting to write a review. We would never purchase this machine again. Even with the Super setting which is supposed to have more water, many items are not even wet upon completion of the cycle. Unless all items are pretreated they are not clean and have to be washed again which defeats the purpose of less water used. In addition, the unit locks when turned on so you cannot put more items in unless you unlock the machine. This machine is more trouble than it is worth. Conserving water at the risk of unclean and dirty clothes is not worth it. We would not recommend this machine to anyone and are sorry we purchased it.

August 12th via
9 of 9 found this review helpful.
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Give me old school again!


What a pain in the **** it has been since day one! I had to call a repair man the first day. All the high tech sensor nonsense is horrible! I have to keep restarting it because it will quit halfway through. Go back to when you started your machine and it actually went through the whole cycle and cleaned your clothes!

August 12th via
12 of 12 found this review helpful.
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We purchased Series 500 Kenmore washer less than a year ago in Annapolis MD and it has been giving us problems since the get-go! I wanted to return it right away, but my husband said to give it a try. I agree with everything VAL_fam_4 said. Does not clean clothes; they still look dingy and dirty and SMELL! Where are LEMON LAWS when you need them?? I have to go out today and buy YET ANOTHER one and it will NOT BE SEARS!

August 7th via
9 of 9 found this review helpful.
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This is a great washer with no agitator. You can wash almost anything. Rebates are usually available from your power company to further reduce the actual cost.

August 6th via
1 of 1 found this review helpful.
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I purchased this washer in July 2014. The purchase at the store went smooth & the sales rep seemed knowledgeable. The delivery also went smoothly except make sure they level the machine which they didn't do with mine. Delivery man also explained about running a first time 'Clean Wash' with bleach cycle which is very important to do. This will insure no grease on your clothes when doing your first load. This machine is very noisy!! It does make different sounds than the old agitator machine I had for over 25 years, yes a Kenmore also. A low load & a high load takes 43 minutes to complete. It does clean the clothes efficiently & I really like that the clothes are spun almost dry. Also purchased the matching dryer....see review. For the price, its a ok purchase & I wish I would have spent $150 more for a better machine only because of the machine being so NOISY!!

July 31st via
14 of 14 found this review helpful.
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First Kenmore Washer


This replaces my old GE washer which lasted for 10 years.

The operating noise of this new Kenmore washer does not bother me. Bought it Jan 2014.

However, this happened to me twice in a span of 5 months that I have to check the washer during the spin cycle. The machine suddenly made a loud noise while spinning. After opening the cover, I noticed that the clothes were pushed on one side. I just re-positioned them, then it completed its cycle. I think I fixed the problem by not mixing the delicates with the heavy laundry items (such as towels, sheets...).

July 8th via
5 of 5 found this review helpful.
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Want to know something? Ask a question Show all questions
marksumigray marksumigray
how do i redeem my surprise points on the kenmore washer i have in my cart
by marksumigray marksumigray 
February 27th
Lucas Stanek
For a surprise points offer to work, you need to:

- Make sure the offer is good online. (Some are store only)
- Make sure you are buying from the correct company. (Some are Specific to Kmart, others to Sears. Some both.)
- Must match minimum purchase & department if applicable
- Redeem some of your current normal points. This is the part that not everyone is aware of.
by Lucas Stanek |
March 2nd
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