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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White
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Kenmore

Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White

Item# 02625102000P | Model# 25102 | Added on October 4, 2013
(91 Ratings) Join or Sign In to rate this
$719.99
$462.87
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Description Specifications
Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough
This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.
This product is:
Energy Star Qualified
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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Overall score
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Overall Rating:

Average:
(91 Ratings)
  • 5 Stars
    (25)
  • 4 Stars
    (11)
  • 3 Stars
    (3)
  • 2 Stars
    (6)
  • 1 Star
    (46)
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Most Helpful Reviews:

Praise
43 found this review helpful
by cdavidhess
November 13th, 2013
Don't be afraid of an HE washer!

When I purchased my townhouse a year ago, I was thrilled to find that there was a washer and dryer in a laundry room on the first floor, a much more convenient location than the basement. It turned out to be a mixed blessing. The old Kenmore Series 70 washer was extremely noisy. When Sears had this model on sale, along with the bundled dryer, I couldn't resist. I was somewhat nervous about buying an HE washer. The published reviews on such machines are very mixed, to say the least. I downloaded the instruction manual and read it even before the machine was delivered. I was determined to do it right, in order to possibly avoid the problems others have reported with HE washers. I have only done three loads to this point but am very pleased. It is wonderfully quiet (particularly compared to my old washer). The laundry comes out clean. A full load on the Normal/Regular cycle took 45 minutes. I washed a queen size comforter on the "Bulky" cycle with an extra rinse. It took an hour and 20 minutes. The noises are different than a conventional washer. The different loading routine is somewhat difficult to get used to. I filled the machine with one load of clothes only to realize that I forgot to first pour the HE detergent in the bottom of the basket. Out the clothes came, in went the detergent, back in went the clothes. Don't be afraid of this HE washer! It's great!

Criticism
27 found this review helpful
by Disgudted2
May 16th
Wish I could return it.

Bought this washer last summer. My clothes come out with spots on them. They have gotten duller and my whites are no longer bright. Have stopped using the powder soap that was recommended to me. Went back to my Tide HE. The clothes have hardly Any water on them when they are washing. How can they possibly get clean. This is the worst wash I have had in 50 years. Not happy.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
sabrinaweiher

this washer was a complete waste of my time

it dose not clean at all. I have to run the washer two times to even get clothe some what clean.


I think this washer needs to be recalled and should be replaced with a better washer with no coast to me. I paid way to much for a peace of ****.

9 days ago via kenmore.com
0 of 1 found this review helpful.
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Paspat

Horrible washer!!!

I bought this washer May of 2012. Since then we have had a repairman here 7 times. Today will be 8th time. Washer is a piece of junk! They have replaced about every part on it and it still won't spin out all the water properly. Last time they were here was 3 weeks ago. Customer service keeps giving us the runaround. One rep tells us that after 4 service calls in a year we can get a replacement or money back. Another one tells us 5 times. Another one tells us that we could have had the washer replaced in the first year thru manufacturers warranty since there were 3 calls in that year but we weren't told that when we called during that time. They won't do anything about it at this point. Will wait to see after this service call. The only good thing is that we purchased the protection agreement so isn't costing us each time servicemen show up. We will not buy anything else from Sears after this because of their service repair department reps.
We are very disappointed in Sears and their service.

9 days ago via sears.com
9 of 9 found this review helpful.
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FormerConsumer

Horrible washer

I've had this washer 1.5 years and it's noisy. I tried selling it today and couldn't give it away once the ladies heard the noise during the cycles. I bought a new washer yesterday, NOT a Kenmore HE. I'll be paying someone to srap this one. Save your money and your hearing!

13 days ago via sears.com
6 of 6 found this review helpful.
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Dallasmiss

The worse washer I've ever owned!!!

Where shall I begin?

1. Clothes come out in a twisted mess and/or balled up.
2. Clothes come out with stains they didn't have when they went in. 3. Dark clothes come out with white spots even though I use a liquid detergent.
4. Clothes don't come out clean.
5. Very, very noisy!

I had a repair man come out and he did not solve any of these problems. I have another coming out tomorrow.

I don't want this machine! I'd rather pay double to get another one.

DON'T BUY THIS MACHINE!!!!

29 days ago via sears.com
13 of 13 found this review helpful.
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nonononoy

I hate this machine

Worst washer I've ever used. I've had this washer for about 4 months and am so unhappy with it. Without the agitator in the middle it just wads up the clothing and doesn't rinse the soap out. I have it set to rinse twice and on most loads I run an extra rinse cycle. So that is 3 rinse cycles just to get the soap out of the clothes, so much for saving water and being energy efficienct. It's loud, it seems to take longer to do a load of laundry, I can't put as much in because I know the soap won't get rinsed. I could go on and on with my dislikes. I wish I could return this washer, such a waste of money! Don't buy!

August 29th via sears.com
15 of 15 found this review helpful.
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9Q9

NO NO NO

Wish I would have read these reviews before I purchased this washer. Worst Washer EVER!!! My old (1990) machine cleaned better that this one. The white clothes come out dingy, and the color clothes are not bright. I tried several different detergents with no luck. The machine controls the water level, so I think this is the problem. There is not enough water in the machine to clean the clothes properly. Ive had it more than 30 days, therefore I cant return it. However, because of my warranty Sears is allowing me to exchange it for another model. Thankful, for warranty and Sears GREAT customer service!!!!

August 26th via kenmore.com
7 of 7 found this review helpful.
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sherrialicia

It took some getting use to but now I have a love/hate relationship with it

It is loud and makes weird noises but it cleans clothes and saves water. It seems to take longer than my old washer did so I'm not sure how efficient it really is. I hate that the lid child locks. My kids are grown I shouldn't have to put up with such a feature. Lastly I miss being able to soak my clothes overnight. This washer does not allow that and won't fill with enough water to even entertain such an idea.

August 26th via sears.com
6 of 6 found this review helpful.
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Devashdonmom

Returned this washer in less than a week

Did not work! Installer turned it on for a second and left. First of all, there is NOT a fabric softener dispenser as stated in specifications. They tell you to use a Downey ball which is not included. I went to three stores and did not find one to purchase. After giving up on Downey ball put in my first load following instructions. Sensor came on for a long period of time, then about a pint of water went in machine. Sensor came on for 1/2 hour then machine turned off. Repeated this frustrating experience for a couple of hours. Called Sears. They sent repair tech two days later. I was at work so my brother met with Tech. Tech told my brother I was not being patient and machine would work if I left it alone. He also mentioned we could trade for a different model if we wanted. I came home, machine STILL DID NOT WORK! After two frustrating hours on the phone was able to arrange an exchange. I got the LG top loader He machine that is working well and as expected. All in all, a pretty terrible experience for a like time kenmore user.

August 26th via sears.com
10 of 10 found this review helpful.
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jct12

Do NOT purchase this washer

I truly wish I had returned this washer, I dislike the noise, the fact that everything comes out wrinkled and sometimes with detergent residue,( I know to use less detergent) I have never owned a washer with so many issues. I have owned Kenmore products over many years and have never been this dissatisfied.

August 25th via kenmore.com
6 of 6 found this review helpful.
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turnipgreen

not happy

i am so not happy with this washer. the other one i had was a king size. i could put everything in it and it washed great. this one gets off balanced and the downy ball hardly ever opens to let the softener out. i am very disapointed with this one and will never buy another one like it.

August 12th via sears.com
11 of 11 found this review helpful.
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TammyMill

Do Not Buy This Machine

We have had this machine for about 7 months and I have been wanting to write a review. We would never purchase this machine again. Even with the Super setting which is supposed to have more water, many items are not even wet upon completion of the cycle. Unless all items are pretreated they are not clean and have to be washed again which defeats the purpose of less water used. In addition, the unit locks when turned on so you cannot put more items in unless you unlock the machine. This machine is more trouble than it is worth. Conserving water at the risk of unclean and dirty clothes is not worth it. We would not recommend this machine to anyone and are sorry we purchased it.

August 12th via sears.com
8 of 8 found this review helpful.
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Trinityj

Give me old school again!

What a pain in the **** it has been since day one! I had to call a repair man the first day. All the high tech sensor nonsense is horrible! I have to keep restarting it because it will quit halfway through. Go back to when you started your machine and it actually went through the whole cycle and cleaned your clothes!

August 12th via sears.com
11 of 11 found this review helpful.
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ckiatta

POOR PERFORMANCE!!

We purchased Series 500 Kenmore washer less than a year ago in Annapolis MD and it has been giving us problems since the get-go! I wanted to return it right away, but my husband said to give it a try. I agree with everything VAL_fam_4 said. Does not clean clothes; they still look dingy and dirty and SMELL! Where are LEMON LAWS when you need them?? I have to go out today and buy YET ANOTHER one and it will NOT BE SEARS!

August 7th via sears.com
9 of 9 found this review helpful.
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mrcleanitup

mrcleanitup

This is a great washer with no agitator. You can wash almost anything. Rebates are usually available from your power company to further reduce the actual cost.

August 6th via sears.com
1 of 1 found this review helpful.
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ChristineinOhio

Noisy

I purchased this washer in July 2014. The purchase at the store went smooth & the sales rep seemed knowledgeable. The delivery also went smoothly except make sure they level the machine which they didn't do with mine. Delivery man also explained about running a first time 'Clean Wash' with bleach cycle which is very important to do. This will insure no grease on your clothes when doing your first load. This machine is very noisy!! It does make different sounds than the old agitator machine I had for over 25 years, yes a Kenmore also. A low load & a high load takes 43 minutes to complete. It does clean the clothes efficiently & I really like that the clothes are spun almost dry. Also purchased the matching dryer....see review. For the price, its a ok purchase & I wish I would have spent $150 more for a better machine only because of the machine being so NOISY!!

July 31st via sears.com
12 of 12 found this review helpful.
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Mall_Person

First Kenmore Washer

This replaces my old GE washer which lasted for 10 years.

The operating noise of this new Kenmore washer does not bother me. Bought it Jan 2014.

However, this happened to me twice in a span of 5 months that I have to check the washer during the spin cycle. The machine suddenly made a loud noise while spinning. After opening the cover, I noticed that the clothes were pushed on one side. I just re-positioned them, then it completed its cycle. I think I fixed the problem by not mixing the delicates with the heavy laundry items (such as towels, sheets...).

July 8th via kenmore.com
5 of 5 found this review helpful.
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Grandma1122

Disappointed in this washer

Purchased this HE washer in January. Already had Sears to my home two times to fix the washer. The balance is off and needed to be reset, clothes take over 2 hours to wash and now Sears is coming again for the third time. Now if you put a load of clothes in before bed the washer is going all night!!! I don't know what is going on with this washer but the cycle stops (Express or Bulky) and then restarts right away. I don't have time to watch the washer machine for when the cycle ends and quickly get the clothes out before it starts again. Clearly this is an issue with this machine and hope the third time it gets fixed?? Buyer Beware of these issues.

July 6th via kenmore.com
8 of 8 found this review helpful.
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Kenmoreisnogood

Do Not Buy!

Worst washer I've ever used. I've had this washer for about 4 months and am so unhappy with it. Without the agitator in the middle it just wads up the clothing and doesn't rinse the soap out. I have it set to rinse twice and on most loads I run an extra rinse cycle. So that is 3 rinse cycles just to get the soap out of the clothes, so much for saving water and being energy efficienct. It's loud, it seems to take longer to do a load of laundry, I can't put as much in because I know the soap won't get rinsed. I could go on and on with my dislikes.
I wish I could return this washer, such a waste of money! Don't buy!

June 16th via sears.com
22 of 22 found this review helpful.
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kittynips

I don't recommend this washer...I bought it because it we High-Efficiency

This washer has like a Stub in the middle of the washer where the agitator is...I guess this is the HE agitator....NOT IMPRESSED....This washer makes a TON of Vibration when running, almost walks across the floor (thank goodness it is in the laundry room on concrete floor)....I don't know, but with all that shaking I am concerned that this washer is not going to last long--it does this even with a small load...

June 11th via sears.com
10 of 10 found this review helpful.
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krzyman

Excellent value and performance!

We love this machine! Most of these negative reviews are probably from people who aren't using it correctly. I've done several loads already and haven't noticed any residue, it's relatively quiet, does a great job of cleaning, and the clothes don't come out any more wrinkled than our previous front loader. The residue problem is from using too much detergent. This one won't have the smell issues of a front loader but is still high efficiency. For the price, we got a washer that does what it's suppose to: clean clothes. We also have a door on our laundry room so I hardly notice when it's running. Just follow the directions on how to load it, how much detergent to use, and don't leave the laundry sit in it for extended periods of time. If you do all that it will perform superbly.

June 1st via sears.com
24 of 24 found this review helpful.
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Want to know something? Ask a question Show all questions
marksumigray marksumigray
how do i redeem my surprise points on the kenmore washer i have in my cart
by marksumigray marksumigray 
February 27th
Lucas Stanek
For a surprise points offer to work, you need to:

- Make sure the offer is good online. (Some are store only)
- Make sure you are buying from the correct company. (Some are Specific to Kmart, others to Sears. Some both.)
- Must match minimum purchase & department if applicable
- Redeem some of your current normal points. This is the part that not everyone is aware of.
by Lucas Stanek
March 2nd
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