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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White
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Kenmore

Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White

Item# 02625102000P | Model# 25102 | Added on October 4, 2013 | Seller: Sears.com
(235 Ratings) Join or Sign In to rate this
$719.99
$429.88
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Description Specifications
Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough
This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.
This product is:
Energy Star Qualified
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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Overall score
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Overall Rating:

Average:
(235 Ratings)
  • 5 Stars
    (36)
  • 4 Stars
    (16)
  • 3 Stars
    (5)
  • 2 Stars
    (8)
  • 1 Star
    (58)
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Most Helpful Reviews:

Praise
44 found this review helpful
by Seveice
April 6th, 2014
Read Directions and Be Amazed

I don't understand some of the negative reviews regarding this washer. I mean really people. Ok so when this spin cycle which is 800+ RPMs you might experience more wrinkles if you are not drying them in a dryer. But once I put my clothes in the dryer they come out the same as with my other washer plus since the spin cycle is so fast your clothes come out not as wet and dry faster in our dryer. Please just READ the instructions. Yes this washer is different because you need to add just a small amount of HE detergent first before loading. (I believe your choice of HE detergent and how much you use is key) And yes its recommended that you should load the washer (which has a huge stainless basket) around the edges trying to leave the center open so you can view the bottom after loading. Once you know these things its easy and the washer does a very fine job. It may not be for those people who dis-like change even if its for the better and just like to load it, close it, turn it on and forget it. But don't blame the washer because it performs as it should if directions are followed. So here are my Pros and Cons for the washer: Cons -No dispenser for laundry softener. It says get a Bounty Ball but I just put it in with the laundry detergent before loading. -Takes about 45 mins to wash a load Pros -Sounds different than other washers but overall is quiet - Washes clothes just fine -Dries faster since it spins so fast -Affordable

Criticism
28 found this review helpful
by Disgudted2
May 16th, 2014
Wish I could return it.

Bought this washer last summer. My clothes come out with spots on them. They have gotten duller and my whites are no longer bright. Have stopped using the powder soap that was recommended to me. Went back to my Tide HE. The clothes have hardly Any water on them when they are washing. How can they possibly get clean. This is the worst wash I have had in 50 years. Not happy.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
MICHAEL STEELE
| Earned 158 community points in Kenmore
1 day ago
karen1066

Well worth the money.

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so i bought this a month ago, i waited to write a review because of the horror stories ive read, but the price was great got free delivery and had a percent off so cost swayed me after christmas to give it a go. its in the basement so the noise is not an issue for us it does sound different but not really bothersome after we leveled out no shaking n shimming across the tile floor it did startle the dogs at first lol, but back to the washer i do wish i bought a little bigger size but ive washed everything from sheetz to comforters to everyday soiled clothes and baby items everything comes out great minus the one time first load i over loaded thinking wow this holds alot which it does but not as much as i was expecting lol, i changed laundry soap to gain for he washers and started with the downey softner ball which you must use even though it states it has the softner compartment it does not and also used gain softner n dryer sheetz everything is clean bright and smells great so far not a single issue other than what was our own fault. you must read the directions it is nothing like your older top loads but it does get everything clean and i have yet to have any lint or hair stuck on anything as others have stated. this is my first ever kenmore we have always been a maytag family but with the last two appliances not what we had hoped in performance so fingers crossed with longevity with kenmore & cant wait to get the dryer :) remember what opinions are......everyone has one. give it a chance and use it correctly and you should have no issues!

15 days ago via sears.com
4 of 4 found this review helpful.
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steamart

Purchased and debated

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Purchased this item and debated for three of four days before using it to determine if I should return it. I read the many negative reviews but decided to set it up and try it. I t so far works as advertised. First HE washer that I have owned. It is a different to get used to you after all these years using a traditional washing machine with full agitator. Son seems to think it did wonders on his pants and that they are the cleanest and softest he has felt them since new. Washer shakes quite a bit on spin cycle but have suspicion that this has to do with the leveling of the machine. Will recheck the level of the machine and try again. No noted white streaks or tangle of the clothes as other reviews. Does not seem to take excessive time in washing. Clothes a little less wet after spin cycle than in traditional machine but not sure if this is much of an advantage. Will level washer and continue to use then update review. First ever Kenmore purchase and prayerful that it works as advertised. Great bargain at $385 and some change after tax. Will update after trying a few more times. Talked with customer rep online before taking out of box to ensure I could return without any re- stocking fee if I was not satisfied with the product. Rep ensured me that I would have complete satisfaction or I could have my money back or exchange without any restocking fee. Rep even gave me team that I could call should I wish to return item and had an problem at the store. So far good buy for the money. The only thing I wish is that my store would have had the one in stock with the detergent and fabric softener dispenser for $20 more. Poor in stock selection at my local Sears I would have rate higher.

18 days ago via sears.com
2 of 2 found this review helpful.
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skoeper

So disappointed

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We bought this washer for our brand new house, and left my beloved 15 year old Kenmore in our condo. How I miss that thing!!

We've now had this new washer for 8 months, so I feel that I've given myself enough time to learn the tricks of how to work with it. I can't. Every.Single.Dark load needs to be put through the rinse/spin cycle again. There is white residue all over the clothes, even when I wash them inside out.

Each load takes so long to go through, even on the express setting. I hate that I can't throw a forgotten towel in after it's started without "unlocking" the lid, which sometimes takes a full minute. If I could be the one determining the water level, I would be happier. I think that there is not enough water used in the cycles and it leaves soap scum because of that. But I can't change that, the machine has it's own mind. I've tried using just a teaspoon of liquid detergent and it still leaves soap scum.

Another thing I dislike is that it leaves clothes very, very wrinkled. They are tangled together, too. If I want to wash something that won't go in the dryer, it definitely, positively will need to be ironed. Not just a touch up either, a long, hot ironing session.

Regretting my choice now :(

January 27th via kenmore.com
7 of 7 found this review helpful.
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davidt53

Great Machine!

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Our old Kenmore (more than 20 years old) finally died and we had to find a replacement. We were happy with Kenmore in the past and so started there. We also wanted the High Energy machine but wanted to stay away from the front load machine. The sale price was good, the machine was available and close enough for me to pick up at the store. Set up was a snap but a few reminders to make sure your supply hoses are secure...that last 2/3rd turn on the hoses is critical unless you like a puddle of water under your new machine. You should also assure that your which is your hot and cold tap (mine were set up opposite of standard with hot on the right and cold on the left...go figure).

We've had our washing machine now for four days and have done several loads. It's proving to be a trooper. If it will last us 20 years we'll be thrilled to replace it with another Kenmore then.

January 18th via sears.com
7 of 7 found this review helpful.
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zoescout

Beats My LG HE Front Loader Hands Down!

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About two months ago, I replaced the LG front load HE washing machine that came with my house. The LG was a high-end model with tons of features that I never used. I really disliked the front loader for many reasons, but mainly because I had to clean the door gasket after every load or risk my clothes smelling from mildew. I waited to write this review to see if the new machine started to smell of mildew, but it hasn't.

I love my new Kenmore HE! Yes, it is freakishly loud, but that is the only drawback and is the reason I reduced my top rating by one star.

Following the directions (pour in HE soap first, then load clothes around the impeller), my clothes come out much cleaner than with any other washing machine I've used. The clothes also finish relatively dry and, yes, somewhat wrinkled, but no more so than with other HE machines I have used. The cycle times are about the same as my old LG.

If noise is not a problem for you (it wasn't for me--I read these reviews before I made my purchase and knew that this washer was considered loud) then I highly recommend the Kenmore 25102.

January 13th via sears.com
5 of 5 found this review helpful.
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pwspinkmom67

great washer follow directions for clean clothes

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I purchased this after having a kenmore for over 11 yrs that stopped spinning out the excess water and my dryer quit working. I was skeptical because of the negative reviews but decided to purchase this HE top loader instead of a front loader and the issues friends have been having with their front loaders. Most even said they would go back to a top loader. I am impressed with how clean the clothes are coming out and not as wet which takes less drying time. Read and follow the directions and your clothes will come out clean. I have 3 boys, one of which has a disability and Im doing 2 to 3 loads a day. I did have to go out and purchase the ball for my fabric softener but it was just over $2 so no big deal. The noises and clicks at first were weird but got used to them. I dont notice the noise on the spin cycle as its in the garage.

January 12th via sears.com
7 of 7 found this review helpful.
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nowhirlpoolagain

This is a great washing machine

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I've only used it for 3 loads so far but this is a fantastic washing machine - particularly compared to my much higher-priced Whirlpool which completely bit the dust after 7 years. I hope I continue to be happy with this unit and that I can buy more Kenmore products.

January 5th via sears.com
7 of 8 found this review helpful.
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stewartgem

Really cleans!

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I don't know what all the bad reviews are about. I am glad I didn't let them change my mind about this washer. It is wonderful! I didn't know what to expect from an HE washer, but liked the lack of an agitator and the idea of saving water. We have had the machine and matching dryer about six weeks now and have no complaints. Clothes come out much cleaner than with our old washer and seem to smell fresh longer. Yes, clothes wrinkle during the spin cycle but that is because this machine spins like crazy, which saves dry time. The dryer takes any wrinkles out anyhow. Washer does take a bit longer than our old one, but I feel it is because it really cleans well and also because the spin cycle is longer. With the shortened dry time, you make up for it. None of the residue problems others speak of. We use Tide liquid he detergent and Downey drop ball in every load. This washer isn't loud like others say either. Just sounds different. If you're on the fence, go for it. You won't be disappointed if you follow the directions, use the right detergent, etc.

January 5th via mobile
10 of 10 found this review helpful.
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A9z8M7

Noisy

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Machine washes clothes fine, but it makes a lot of noise while it is "sensing" the size of your load. Also, the cycle takes much longer to complete than my previous washer - not sure how that equals energy efficiency.
On the plus side, it does have a large capacity

December 18th, 2014 via sears.com
7 of 7 found this review helpful.
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barbpl

Piece of ****

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lasted less than 5 months, and Sears will not stand behind it

December 18th, 2014 via kenmore.com
7 of 8 found this review helpful.
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jasmine311

washer has ruined all my clothes

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This washer has ruined all my clothes. The old Maytag I had washed them beautifully. This washer has stretched out all my tops across the shoulders so that the shoulder seams are halfway down my arms. None of my clothes fit me and I look like a hobo even though they came from expensive stores.

I saw some review here that said if you put the clothes in the dryer they'll be fine. Well I don't put most of my clothes in the dryer. I hang them up or lay them out to dry, I never had to iron before--now everything needs to be ironed. I hate this washer. I don't even think I can sell it because who would want it?

December 12th, 2014 via sears.com
2 of 5 found this review helpful.
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bigjohn65

better than expected

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I bought this washer being a little scared of a new system I had never used. the washer works great. u can use about half the detergent that u usually use and clothes come out smelling better than ever.. also the washer spins clothes really dry so ur dryer also uses less energy. I would recommend this purchase. the washer makes different noises than a typical washer but u get use to the difference. the amount of clothes u can wash efficiently is awesome. the amount of money I will save on electric, water, and detergent should pay for the purchase in about 3 years

December 7th, 2014 via sears.com
8 of 8 found this review helpful.
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Cathy Haines

very dissatisfied and disappointed. DO NOT BUY THIS MACHINE!

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I am VERY disappointed in this machine. I grew up with Kenmore products and they were always the best money could buy. Unfortunately I didn't read any reviews before buying this machine, my mistake. I've read everyone's reviews and they all say the the same thing,. This machine is terrible. The worst thing is I'm stuck with it until I can afford to buy another one. Until that time comes I'll just wearing clothes that aren't clean even though they go through the wash. I hope people read these reviews and don't buy this machine.
1 minute ago
0 of 0 found this review helpful.

December 6th, 2014
0 of 0 found this review helpful.
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ILSearsCustomer

Excellent Combo Buy

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I agree with the earlier post--read the washer instructions. I was a little concerned with all the negative comments. So I found the Whirlpool twin and the comments were considerably higher. We got the combo for my brother in law. We have a HE set already. Yes, HE machines behave differently, make noises during sensing, and use a lot less water. Pour the soap in the bottom..not on top of the clothes. And use liquid HE soap. OK, the Downy Softener ball is a bit hokey! And there is no buzzer when the load is finished. Expect the clothes with come out clean with a lot less water....which means they will dry quicker. And they are clean. No spindle means you can wash bigger loads with less soap and water. Seriously, the noises are minimal...part of HE normal behavior. Considering the cost and features, the value point on the model 25102 washer is excellent.

December 2nd, 2014 via sears.com
11 of 11 found this review helpful.
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Mick1977

Best HE Washer For The Money....Follow instructions!

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This washer cleans very well but you must load it like the instructions say. Do note pile the clothes in the middle of the , put the soap in first and do not overload. Use HE soap and you will get great results from this machine. Our drying times and temps are lower, it senses and switches from one cycle to another much faster than most HE washers and the sale price of $399.00 was a steal. No brainer!

December 2nd, 2014 via mobile
8 of 8 found this review helpful.
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Mick1977

Very Impressed!

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I bought a Whirlpool HE top loader for my wife. She immediately complained about the very long cycle time but I wanted to get a washer that used less water and power. We took the Whirlpool back to the store (not Sears) we bought it from and got a refund. We looked at Sears online and "decided" on a Kenmore with an agitator until at the last second I saw the 25102 model for just $50.00 more. I like the stainless tub, extra (but not too much) capacity, and it said "faster" on the sticker. I looked it up on CR and it had no superiors in it's price range and all the more expensive ones had 75 to 90 min cycle times (a non starter). Sears delivered and hooked it up with no issues. I leveled the machine per instructions, read the operating instructions (not long or complicated) and followed them. The washer exceeded our expectations completely. The cycle times were very short, the clothes came out perfectly clean and so dry I only had to set the dryer for about 65% of the time we had to with the old Roper washer. The price was great, the performance is great and this machine is so efficient it will literally pay for itself if you do not yet own an HE washer and if your HE washer costed you $700.00 or more it probably won't. Read the instructions and follow them. This machine is a steal for $400.00!

November 29th, 2014 via sears.com
10 of 10 found this review helpful.
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ElianaMcc

DO NOT BUY THIS WASHER - Worst Washing Machine EVER???

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DO NOT BUY THIS WASHER - Destroys my clothes - absolutely ruined my towels - and they are new. I need to buy all new towels. No matter which cycle I choose and amount of clothes I load..it wrings the heck out of them and frays them. Wish I went with Whirlpool...my previous washer which lasted 17 years!

November 21st, 2014 via kenmore.com
6 of 6 found this review helpful.
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ski55

Not even worth a one star

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This is the worst washing machine ever. Kenmore/Sears should be ashamed to sell a product so worthless. I have been satisfied with the numerous Kenmore appliances that I've owned over the years - definitely NOT this washer. Clothes come out looking dirtier than they did going into the wash. It's noisy but that's not an issue for me since it's downstairs in a laundry room. Already had service to check it out - nothing wrong - it's just a bad product. Saves water? Not so much when you have to wash a load three times to get the clothes clean. Wish I had read the reviews before I bought it. Don't waste your money. Time to try another brand. Done with Kenmore. So disappointed.

November 15th, 2014 via kenmore.com
7 of 7 found this review helpful.
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mdietrich

Do not buy this washer!

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I went to Sears on Monday. I returned it on Friday. The machine leaked, was extremely loud, and shook horribly. I exchanged it for the same model thinking a had a faulty machine. The machine didn't leak this time but was still extremely loud and still shook horribly. I took it back on Sunday the same week and exchanged it for a GE washer. Do not buy this Kenmore model.

November 10th, 2014 via sears.com
11 of 12 found this review helpful.
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