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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White
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Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - White

Item# 02625102000P | Model# 25102 | Added on October 5, 2013 | Source: | Available At 2 Sellers
(64 Ratings) Join or Sign In to rate this
Earn 4500 SHOP YOUR WAY REWARDS℠ points on this item
Description Specifications
Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough
This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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(64 Ratings)
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Most Helpful Reviews:

42 found this review helpful
by cdavidhess
November 13th, 2013
Don't be afraid of an HE washer!

When I purchased my townhouse a year ago, I was thrilled to find that there was a washer and dryer in a laundry room on the first floor, a much more convenient location than the basement. It turned out to be a mixed blessing. The old Kenmore Series 70 washer was extremely noisy. When Sears had this model on sale, along with the bundled dryer, I couldn't resist. I was somewhat nervous about buying an HE washer. The published reviews on such machines are very mixed, to say the least. I downloaded the instruction manual and read it even before the machine was delivered. I was determined to do it right, in order to possibly avoid the problems others have reported with HE washers. I have only done three loads to this point but am very pleased. It is wonderfully quiet (particularly compared to my old washer). The laundry comes out clean. A full load on the Normal/Regular cycle took 45 minutes. I washed a queen size comforter on the "Bulky" cycle with an extra rinse. It took an hour and 20 minutes. The noises are different than a conventional washer. The different loading routine is somewhat difficult to get used to. I filled the machine with one load of clothes only to realize that I forgot to first pour the HE detergent in the bottom of the basket. Out the clothes came, in went the detergent, back in went the clothes. Don't be afraid of this HE washer! It's great!

16 found this review helpful
by rfinke
November 18th, 2013
Very unhappy with this product

I have been using this washer for about a month and am very unhappy with it, wish I could exchange for a regular washer. The washer is very loud and does not get the clothes clean. I purchased the HE soap and the soap residue is still all over the clothes after washing. Some loads have been washed multiple times and soap residue is still present.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Read Directions and Be Amazed

I don't understand some of the negative reviews regarding this washer. I mean really people. Ok so when this spin cycle which is 800+ RPMs you might experience more wrinkles if you are not drying them in a dryer. But once I put my clothes in the dryer they come out the same as with my other washer plus since the spin cycle is so fast your clothes come out not as wet and dry faster in our dryer. Please just READ the instructions. Yes this washer is different because you need to add just a small amount of HE detergent first before loading. (I believe your choice of HE detergent and how much you use is key) And yes its recommended that you should load the washer (which has a huge stainless basket) around the edges trying to leave the center open so you can view the bottom after loading. Once you know these things its easy and the washer does a very fine job. It may not be for those people who dis-like change even if its for the better and just like to load it, close it, turn it on and forget it. But don't blame the washer because it performs as it should if directions are followed.

So here are my Pros and Cons for the washer:
-No dispenser for laundry softener. It says get a Bounty Ball but I just put it in with the laundry detergent before loading.
-Takes about 45 mins to wash a load
-Sounds different than other washers but overall is quiet
- Washes clothes just fine
-Dries faster since it spins so fast

18 days ago via
5 of 5 found this review helpful.
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Buying this machine was a big mistake. The clothes come out so wrinkled that everything must be ironed before wearing. My towels are so wrinkled I am embarrassed to put them out in guest bathroom. Dark clothes show soap residue and I can only assume that light clothes have residue also. The worst thing is the brown stains on the clothing. I have had to throw out one white shirt so far. I use HE detergent and follow the directions in the Use and Care Guide. We are on a septic system and cannot use 1 cup of bleach as required once a month to clean the washer as recommended on page 11 of the Use and Care Guide.

March 21st via
1 of 3 found this review helpful.
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't waste you rmoney.

Not only is this machine noisy but it does not clean anything. Water level does not even cover my items which still come out looking dirty.

March 16th via
6 of 6 found this review helpful.
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Great purchase

I will say this does NOT have a softener dispenser i guess they are saying purchasing a downy ball is your dispenser. But other than that this washer machine has delivered! I don't understand all the issues people are having, read the directions and know it is different than the conventional agitator style washer. Its going to sound different and work different if you don't like change than this product is not for you! I LOVE this washer it has all the bells and whistles for a reasonable price the washer rings the clothes out so well my dryer will probably last forever not having to work so hard- which by the way saves on the electric bill! I have washed everything even an oversized king down comforter with no issues. you do have to load differently than the old style washer and you do have to put the soap in first and do leave the lid open when not in use to dry the machine out. If you follow directions you wont have a problem. I cant believe the difference in the feel of clothing and when I open my basement door everything smells so clean! If your hesitant dont be!

March 15th via
10 of 10 found this review helpful.
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Avoid this machine!

I bought this machine as a bundle for $849. (Came to over $1100 with taxes, delivery, set up, etc) I thought if I spend a little more I will get a better machine. WRONG! I have barely had this machine 90,days and it completely died on me. And other reviews are correct about noise, lack of water, not clean clothes, etc. I feel totally ripped off! Sears refuses to do anything about this POS. I am really disappointed in SEARS! Don't buy this machine.

March 14th via
9 of 9 found this review helpful.
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price right cleans well

6 water levels scroll agitator 2 rinse option. Forgetabout saving water, think about saving machine from burn out from old farts not adjusting water level for the towells and bedclose load. Unless you have septic concerns leave on high or super load for a cleaner wash avoiding motor and tranny burn out. Whatmorecanyousay

March 13th via mobile
2 of 2 found this review helpful.
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disappointment and hassle

I'll start by saying I am an intelligent person, good at problem solving, assembling tricky items, and troubleshooting when a device isn't working. I hate this washing machine. First issue was that it didn't use enough water and my clothes were partially still dry at the end of the cycle. So, I did the "double rinse" option, which solved the dry problem but didn't solve the soap residue problem. I called the 800 number for help and after talking to multiple people and finally getting someone who could help, I was told to use less soap. I had been using half the amount that was recommended up to this point of HE appropriate soap. OK, so I used even less. There's still residue. Most of the time I had to wash my darks twice to get them clean, and then because I used so little soap, nothing smelled clean. It didn't look particularly clean either. Then came the problem which was most troubling to me; The wrinkling. All my cloths would get permanent wrinkles in them even when I took them out right after the cycle completed. I have two sweaters which I love and CAN be washed in the clothes washer and moth got severely wrinkled and wherever there wasn't wrinkles the clothing faded as well. So now I have two sweaters with a strange marbled pattern on them. Obviously these sweaters can't be ironed and hanging them in a steaming bathroom didn't work either. I also tried putting them int he dryer for about five to ten minutes in hopes it would get the wrinkles out. No luck. I've never had stress over an appliance before! I called a repair guy to come out and take a look in case there was actually something wrong with the machine. He "recalibrated" it but it made no change to the results, and now I'm in the process of replacing the brand new machine. If you're considering buying, move on to the next washer to consider!

March 13th via
7 of 7 found this review helpful.
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wasn't the best I've had

didn't get work clothes clean, tangled everything ,very wrinkled, left soap
on items, now won't go through a wash or spin right. replaced the door latch(as per trouble shooting) still doesn't work. other fixes cost between $50.00 and $250.00 dollars.

March 8th via
1 of 1 found this review helpful.
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This washer works great

We bought this washer before we noticed all of these negative reviews. We were worried we would be having to return it! Thankfully that was not the case...the clothes go in dirty and come out clean. If it seems to take to long use the express cycle and don't use the second rinse cycle. If you notice soap left on your clothes it could be because you are using too much soap or not using high efficiency soap. If it is making funny sounds it may need to be leveled. This washer works well, auto senses the amount of water needed, has a pause button if you need to add something in the middle of a cycle, and in my opinion does an amazing job. I am pleased with it

March 6th via
8 of 8 found this review helpful.
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good but noisy

I did not experience any problems with this washer other than annoying sounds, especially one particular part of cycle. Clothes came out fine. Unfortunately we have a laundry area off the kitchen. Would be better to keep it in a basement/somewhere further from frequently used living spaces. I haven't had it long so can't comment on reliability. Nothing lasts nowadays.

March 6th via
2 of 3 found this review helpful.
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Very happy

Bought this back in the fall as the ones in the house I'm renting were old and nasty so moved them down into the basement. Now that it's the first day of spring I'm still happy with my purchase every time I go do laundry. Housemate was weirded out at first that you had to take more time to properly load the washer and had to make sure not to over do detergent, but 6 months in or so he's in love with it too. Detergent lasts forever as you use so little but following the directions and using the right setting and clothes come out amazing. Compared to traditional washers it does take longer but if you load properly and actually use the tiny amount of detergent it doesn't take that much longer, and they dry super fast (Bought a 7cubic foot dryer to go along with it). My housemate likes to dry some of his shirts flat, and they always come out nice. I think when they come out wrinkled for some people it's because they just cram the clothes in instead of laying them in around the center.

I have had it bang twice while spinning, but first was because I hadn't balanced it right after moving it around. And the second time was because I was in a rush and just dumped a basket of towels in and didn't lay them around the sides properly. The fact that my towels can get wet from use and still smell fresh is worth the extra minute loading it properly.

March 1st via
9 of 9 found this review helpful.
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Worst Purchase Ever - Only gave 1 star because I had to select- deserves 0!

I purchased this machine thinking I was helping the environment - doing my part. . . what a joke. I have had to rinse my clothes (after running the second rinse cycle) just to hopefully get the white residue off of my dark clothes. Other times, especially with a fuller load, I don't even know if all of the clothes got WET in the washer. They come out with dry spots. This was the biggest mistake purchase I have ever made. Very disappointed in this product!!!!

February 28th via
7 of 7 found this review helpful.
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Change is good!

I have to admit, I'm scared to death of change. I'm afraid of trying new things, so when my washer finally gave out I headed out to find one with an agitator. I swore I would'nt buy a washer with no agitator that I had to use HE detergent in. But, after looking around and a lot of changing my ming that's exactly what I did. I have had this Kenmore washer and the matching dryer for almost a week now. I do about 5 loads of laundry a day. I am a sceptic and I always look for something to worry about. I have inspected the laundry and I must say each and every load is fresh smelling and totally spotless.The first time I turned the washer on the different sounds worried me, it makes you think something is wrong, but they are normal. It simply does'nt sound like the older models with an agitator. I live in the country and I have a well so I am very happy about the washer using so mush less water. I could'nt understand how the laundry could possibly come out clean using half the water but trust me it does! I was told if I thought a load needed extra water to put the stain boost on so I use it for towels and jeans just to make myself feel better but I'm not sure it's even necessary. So far I am extremely happy with my purchase an now I wonder what I was so afraid of. This new technology is GREAT!!

February 27th via
3 of 3 found this review helpful.
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Do not purchase!

I have always had Kenmore W/D and have always loved them. When my Kenmore Washer finally needed replaced I knew I wanted to replace it with the same. I was however hesitant after reading reviews. Talking with the salesman he told me that many people did not know how to use efficiency washers and use too much detergent. I went ahead and made purchase and regret it. I called and exchanged for new product. Food stains my old washer easily remove remained. Dark clothes have detergent stains. It also leaves all items very wrinkled. Items I used to be able to hang dry and wear. With this washer everything has to be ironed that is not dried. They should pull this item off the floor. Very disappointed.

February 27th via
10 of 10 found this review helpful.
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Love it!

Bought this washer after having a very old one that made the worst possible noises and our clothes were coming out stinky. I love this washer and can't say enough good things about it. It's our first HE washer and both my husband and I are enjoying it very much. The sales team was very nice and explained everything we needed to know.

February 26th via
0 of 0 found this review helpful.
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takes too long

The cycles take too long. I don't have an hour to wait for a load of wash to be done. Sometimes residue remains on the clothes.

February 24th via
1 of 3 found this review helpful.
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Dont even think about getting it. You would be sorry, if you did, for the following reasons: It leaves soap residue all over your laundry. (yes we used HE soap). It does not clean your clothes at all. Yes, we used proper amount of soap). When it washes it sounds like it breaks down. It is the noisiest machine I ever bought (and returned). I can not believe this machine is not pulled off the market yet. We read some of the reviews after we brought it home and installed it. We thought It can't be that bad... we washed one load 3X and yes....It is that bad. And no, we do not have to get used to a high efficiency washer, because we know how they work. I have one good thing to say about this whole washer ordeal: Sears was spectacular. They were courteous and fast in returning this thing. They had very good customer service. But the washer itself...if I could give no stars,... I would. I am a housewife with 4 kids and pets. Don't waste your time on this like I did. Read all the other negative reviews and .....Do not buy this machine!!!!

February 23rd via
8 of 8 found this review helpful.
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I Don't Understand the Complaints

After reading the manual, this washer has done nothing I would not expect. Unlike many similar items, the manual is very straightforward and easy to understand with a logical layout. All you need to know to start a load with the installed washer is printed on the underside of the lid. However, to avoid concerns about noises and perceived moments of the washer doing nothing, I highly recommend you read the manual.

Yes, it takes a bit of time to sense the load. This is normal operation and native to this kind of washer (automatic load sizing). Yes, it makes clicks and whirs and starts and stops (It senses the load size while dry, then it wets the clothes; shuffles them until they settle to the bottom; then it re-senses and adds water as needed. This ensures you only use the amount of water you need.).

It takes about as long to wash a load as my old GE did. I suspect that is the result of the washer determining the precise amount of water, instead of wasting time and water based on my guess.

It gets the clothes just as clean as my previous washers.

With regard to the noise level, perhaps some are having unrealistic expectations for a washer in this price range. There are other higher-end washers that are virtually whisper quiet, but you pay for insulation and engineering design to make it that way. If noise level is a real concern for you, you should look to spend at least a couple hundred more. That said, this one is quieter than my previous washers (an ancient Kenmore and then a GE).

My only concern was having to use "HE / High Effeciency" detergent. I have had problems with allergic reactions to many detergents, so over the years, I've managed to find a select few that do not cause me problems. I feared I'd have to start my search all over again in the "HE" realm. To my relief, my usual powder detergent, "Ultra Gain Original" contained the "HE" label. It turns out, I'd been using HE detergent all along with my previous, non-HE, washers.

Given there is no traditional agitator, I would imagine it is easier to mis-load the washer. The instructions clearly indicate to, "Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible." I would imagine many first-time users view the absence of a traditional agitator was an invitation to overload the tub. You simply cannot put any more clothes in this 3.8 cu. ft. washer than you can in a traditional style 3.8 cu. ft. washer.

If you follow the simple instructions (which may deviate from the way you are accustomed) that are printed on the underside of the lid, you should have at least as good a wash as with any traditional washer.

February 23rd via
7 of 7 found this review helpful.
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Horrible Washer

I am a 57 year old female and have owned 3-4 other washers. This is by far the worst washer I have ever bought and used. It is so loud, when agitating that it sounds like something is major wrong with it. It constantly stops on its own. I have to wash, then start and stop again for the rinse cycle and they start and stop again for the spin cycle. Hours to wash a load that does not even get cleaned. I had rather use a laundry mat washer. Can't wash anything but a very small load from start to finish without playing with the *&%$ thing. Sears should take if off the market...should be recalled.

February 23rd via
4 of 4 found this review helpful.
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Love this washer

I don't know why the negative reviews. I love this washer. So far so good. On my 3rd load of clothes. Cleans clothes well and the noise is just different. Not loud. If you use the rinse once instead of rinse twice, it doesnt take that long. I have no soap residue on my clothes. Just follow directions and all should be good. HE soap first, then clothes.

February 18th via
1 of 1 found this review helpful.
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marksumigray marksumigray
how do i redeem my surprise points on the kenmore washer i have in my cart
by marksumigray marksumigray 
February 27th
Lucas Stanek
For a surprise points offer to work, you need to:

- Make sure the offer is good online. (Some are store only)
- Make sure you are buying from the correct company. (Some are Specific to Kmart, others to Sears. Some both.)
- Must match minimum purchase & department if applicable
- Redeem some of your current normal points. This is the part that not everyone is aware of.
by Lucas Stanek
March 2nd
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