Kenmore never disappoints my family. Replacing my previous Kenmore dishwaher after 15 years and decieded to go with another Kenmore product. This dishwaher even quieter than expected and cleans and dries beautifully. The quality of the tub and heavy duty feel of the door is very nice. The interior room is just as spacious as previous washer which was a plus. The cycles do take a bit longer and when opening and closing the door you tend to accidently press a cycle button on the control panel but it is easily corrected. Sleak design is well worth adjusting to this.
I purchased this product 6 months ago from Sears.com and have been having issues every since. The drain pump was faulty and I have had two service requests in less than 6 months. This is not what you would expect for a dishwasher that costs more than $1,500. Very disappointed.
Started leaking in less than 6 months of use. Glad it's still under warranty but you'd expect slightly better for $1500. I fully expect to have more problems like others here.
This has been a good product for the 18 months that it has worked. It has suddenly developed a leak in the motor housing that will cost some $300 to repair. Appliances that cost this much need to last longer without the need to purchase extended warranties.
This is currently my 4th request for service. The panned keeps shorting out and has been replaced 3 times. If you think by spending more money on an item will get you a better product...THINK AGAIN~
The name Sears or Kenmore no longer means quality product. We have purchased all new Kenmore Elite products for our recent kitchen remodel. Of the 5 products, 4 have had problems requiring repairs. Our dishwasher, the one being reviewed, has given us the most problems. The latest problem is a leak at the diverter motor shaft to sump seal. PLEASE review the internet with this before purchasing, you will find it has been a problem for awhile. This latest problem occurred one month after the warranty. Because I believed I had purchased a quality product, I did not purchase the extended warranty, which Sears pushes and now I know why. Other problems with this dishwasher, upper rack adjustment arm broke and control board was replaced. I?ve been trying to get help ordering the rights parts, however I?m on my 4th call with no answers. I'm at a loss....
We bought this item in March of 2014 and absolutely loved it, until I found water leaking through my subfloor into my basement last night. The pump went out and flooded our floor and subfloor after only 1 year and 2 months of ownership. I'm thoroughly dissapointed in the longeitivy of this. I know things aren't built like they used to be, but come on! The only reason I gave it two stars is that worked flawlessly, but only for a year. If it hadn't broked so soon, I would have given it 5 stars as it's been one of the best dishwashers we've had. I only wish the alarm that went off when the dishes were done was a little louder. I can't ever here it go off to know when to come unload them. If you only need a dishwasher for a year, I'd say go with this one but for $1500, I would expect more. I'll think twice before buying Kenmore or Kenmore Elite again regardless of the great reviews it had on Consumer Reports.
This dishwasher is beautifully designed, but that's it. It started to leak water through the bottom and into the basement after only 9 months. Will have it repaired under warranty, but don't have much faith in it now and afraid to run it without watching it for leaks from now on. It was very expensive and would expect so much more than this for the money. Will not purchase Kenmore again.
Was not sure about getting this dishwasher after the negative reviews, but I don't believe everything I read online. This dishwasher is fabulous! It installed very easy, cleans extremely well and is so quiet you cannot hear it run, at all! My wife and I can now start the dishwasher as the party still goes on and nobody will know. Worth the money.
We have always bought appliance from Sears, and based on CR recommendation, we got this in March 2014.
It started leaking in July 2014! It took five service visits (spanning 8 weeks - two months!) to figure out they need to replace the unit.
Guess what, the new unit started leaking this week (Dec 2014) and damaged the basement!
PLEASE Stay away from this model, even if it is offered for FREE.