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Kenmore Elite 24" Built-In Dishwasher - Stainless Steel
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Kenmore Elite 24" Built-In Dishwasher - Stainless Steel

Item# 02213963000P | Model# 13963 | Added on June 30, 2012 | Source: sears.com
(396 Ratings)JOIN/SIGNUP to rate this
Reg Price: $1279.99
$799.88

Clearance.Intermediate markdowns may have been taken

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Earn 7999 SHOP YOUR WAY REWARDS℠ points on this item
DescriptionSpecifications
Kenmore is America's # 1 appliance brand, trusted in the homes of more than 100 million Americans.
The Kenmore Elite® 1396 24-in.stainless steel built-in dishwasher features 360° PowerWash™ technology. This innovative spray arm reaches into corners to blast dishes from all angles, getting every last one sparkling clean.
This Kenmore Elite dishwasher with hidden LCD display has TurboZone® with Rotating Spray Jets, an exclusive option that power cleans stuck on foods to eliminate the need to pre-soak dishes and hidden controls to add an integrated look to your kitchen.

  • 360-degree PowerWash™ technology blasts dishes from all angles with spray that reaches deep into the corners of the dishwasher, for exceptional cleaning
  • The Ultra Wash® HE wash system uses electronic sensors to monitor soil, automatically adjusting the water and temperature for optimal cleaning and high efficiency
  • This dishwasher line is the quietest Kenmore Elite has ever produced, ranging from just 43 decibels to 49 decibels, depending on cycle
  • The 100% stainless-steel tub resists food stains and retains heat to improve drying
  • The tall tub, adjustable nylon racks and upper-rack stemware clips accommodate fit dishes of all shapes and sizes
  • The top LCD display lets you keep track of the dishwasher’s progress
  • General convenience features include smart controls with audio feedback, start-button memory, an easy-latch door and smooth-glide rails
  • Features include high-temperature
... read more
This product is:
Energy Star Qualified
Energy Guide Rated
This product comes with:
Owner's Manual (1)
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Kenmore Elite
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Built-In Dishwashers
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  • Top Seller
  • (396 Ratings)
Overall score
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Overall Rating:
Average:
(396 Ratings)
  • 5 Stars
    (849)
  • 4 Stars
    (266)
  • 3 Stars
    (111)
  • 2 Stars
    (94)
  • 1 Star
    (198)
  • Read Reviews
Most Helpful Reviews:
Praise
18 found this review helpful
byONERELIABLEGUY
September 14th, 2012
NEVER BE AFRAID TO BUY THE BEST...YOU WON'T REGRET IT.

I am one of those extensive product review research type people.  I was looking to replace an old GE dishwasher.  The major product review authorities pointed generally at the Bosch line, LG etc.  Kenmore was usually listed but not until the middle of the pack.  I went to look at the various dishwashers at the ususal major chain stores, including Sears.  The Kenmore Elite line is as good or better than the "recommended" brands. It is also the only one I found with the new 360 degree wash technology. This is revolutionary technology.  I fully expect the other major manufacturers will catch on and upgrade their wash systems to this as well. 

I have always found Sears to be very good for customer satisfaction.  In additon to the normal warranty, Sears offers an extended comprehensive in home repair warranty on the dishwasher for a very reasonable price which I purchased.

I beleive in the old adage of "Don't tell me...Show me".   Well, I have run the unit multiple times and I am not just satisfied, I am extremely happily impressed with how clean and spotless the dishes and flatware come out.  Especially glasses and stemware. Hats off to Sears for not putting profit ahead of quality, service and reliability.

Criticism
13 found this review helpful
byclasting
August 24th, 2012
Machine has not yet worked

We received this unit two weeks ago now. It has not worked since it was installed.  The sevice man that came out was excellent and did what he could on the first pass.  Three parts were required initially, two of which were significant.  Once they were received and subsequently installed another part was discoverd to be faulty.  It could not have been determined intially as the controller board would have had to work for it to be diagnosed.  Waiting for installation and maybe it will begin to work. It was a heavily discounted floor model but still should have worked.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
rick watkins
rick watkinsrated
yesterday at 2:53am
MommaD01
MommaD01RATED

Drying would be nice

It gets dishes decently clean; however it does NOT dry.... EVER... I have followed the instruction manual to a "T" and always make sure there is plenty of dishwasher rinse aid and I always spend extra time drying everything. I may as well hand wash them too.

11 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
Daniel Paonessa
Daniel Paonessarated
12 days ago
tinamneena
tinamneenaRATED

would give this zero stars if I could

have had nothing but issues with this dishwasher. had to have it service three times within the first year. biggest issue is the valve keeps having to be replaced. the parts are so flimsy that once the service repairman even broke another part while trying to fix it and so we had to have that replaced. Also having issues with the keypad now which causes the dishwasher to short out. According to the sears sales person I was buying top of the line- more like top of the repair line. If you are brave enough to try this dishwasher be sure to buy the extended warranty as you are going to need it.

12 days agovia sears.com
1 of 1 found this review helpful.
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cib87
cib87RATED

Dishwasher = Junk + Awful Customer Service

I wonder if anyone from Sears/Kenmore actually reads these reviews. I purchased this dishwasher 1-2 years ago, and have had problems ever since I got it. No matter which cycle I try, food is typically still on the dishes after it completes. The soap film is also always there, no matter which cleaning products I use. Most of the time dishes come out filled with water after the heated dry cycle, and it typically ends up on the kitchen floor. The bottom rack always comes out of the track. I got fed up after the rack came out of the track and dishes smashed today, so I decided to call Sears Customer Service. My dishwasher is out of warranty, but they can offer me a "great deal" - for $250 I can get a protection plan to have someone come out and look at it, and if it's defective I can get up to $500 for a new dishwasher. What a joke - I paid over $800 for an Elite expecting it to be good quality. I'll never buy Kenmore again.

15 days agovia sears.com
2 of 2 found this review helpful.
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fredhh
fredhhRATED

It is quiet

The dishwasher bottom rack layout could be better. Its not very good at cleaning the silverware.I almost always have an item in the silverware tray that is still soiled after washing.The good ting about it is you hardly hear it, its very quiet.

15 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
cib87
cib87RATED

Dishwasher = Junk + Awful Customer Service

I wonder if anyone from Sears/Kenmore actually reads these reviews. I purchased this dishwasher 1-2 years ago, and have had problems ever since I got it. No matter which cycle I try, food is typically still on the dishes after it completes. The soap film is also always there, no matter which cleaning products I use. Most of the time dishes come out filled with water after the heated dry cycle, and it typically ends up on the kitchen floor. The bottom rack always comes out of the track. I got fed up after the rack came out of the track and dishes smashed today, so I decided to call Sears Customer Service. My dishwasher is out of warranty, but they can offer me a "great deal" - for $250 I can get a protection plan to have someone come out and look at it, and if it's defective I can get up to $500 for a new dishwasher. What a joke - I paid over $800 for an Elite expecting it to be good quality. I'll never buy Kenmore again.

15 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
drwmson
drwmsonRATED

Horrible quality

We've had this dishwasher for about five years and it really only worked well for the first 4 or 5 months. It's never cleaned very well (even with very thorough rinsing), so we've spent lots of time and money hiring maintenance people and troubleshooting the thing. At this point, the rinse cycle is so bad that we can taste the dishwasher detergent on our dishes - they actually feel dusty when we pull them out, and our glassware is cloudy with rings of dried detergent on them. We have cleaned filters, run vinegar and baking soda through it, and so on. The only explanation I can think of for others' high ratings is that they've not had the dishwasher for very long. Don't buy this thing unless you get a very long warranty!

16 days agovia sears.com
0 of 0 found this review helpful.
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donewaiting
donewaitingRATED

Beyond Disappointed

This dishwasher worked great for a little over a week...then it displayed an error code. We have the Master Protection agreement, so I called for service as instructed by the display. The agent said it would be almost three weeks before a technician could come. We are returning it and do not plan to purchase any Kenmore appliances in the future despite the fact that we love working with our local Hometown Sears manager.

18 days agovia sears.com
2 of 2 found this review helpful.
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faillav8
faillav8RATED

Quiet

Quiet

18 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
donewaiting
donewaitingRATED

Beyond Disappointed

This dishwasher worked great for a little over a week...then it displayed an error code. We have the Master Protection agreement, so I called for service as instructed by the display. The agent said it would be almost three weeks before a technician could come. We are returning it and do not plan to purchase any Kenmore appliances in the future despite the fact that we love working with our local Hometown Sears manager.

18 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
SteveG62
SteveG62RATED

Flawed Product

I purchased this appliance in 9/2010, it ran fine for 21/2 years then started shutting down during the wash cycle, flashing blue lights on the panel which indicated a problem. I contacted Samsung service who came to my house three times to fix the problem which they could not resolve. Samsung customer service was not accommodating, stating its out of warranty. I paid over $750 to purchase and install this unit.

22 days agovia sears.com
0 of 0 found this review helpful.
JOIN/SIGNUP to vote
SteveG62
SteveG62RATED

Flawed Product

I purchased this appliance in 9/2010, it ran fine for 21/2 years then started shutting down during the wash cycle, flashing blue lights on the panel which indicated a problem. I contacted Samsung service who came to my house three times to fix the problem which they could not resolve. Samsung customer service was not accommodating, stating its out of warranty. I paid over $750 to purchase and install this unit.

22 days agovia sears.com
0 of 0 found this review helpful.
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USMCWF
USMCWFRATED

It washes dishes

It only seems to get the dishes clean on the pots/pan cycle even through we rinse them before putting them in there

23 days agovia sears.com
0 of 0 found this review helpful.
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awoodruff
awoodruffRATED

Kenmore 24" built-in Dishwasher

I like the fact that this dishwasher is much more roomer than my old one. I do wish that it had a time remaining window on the front of the door.

24 days agovia sears.com
0 of 0 found this review helpful.
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GentlemanFarmer
GentlemanFarmerRATED

Great product

This is a really nice looking unit. The touch buttons are on the top so they don't show. It has a 4 hour delay to run when rates are lower. Extremely energy efficient and so quiet you can't even tell it is running. This is a great product.

28 days agovia sears.com
0 of 2 found this review helpful.
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GentlemanFarmer
GentlemanFarmerRATED

Great product

This is a really nice looking unit. The touch buttons are on the top so they don't show. It has a 4 hour delay to run when rates are lower. Extremely energy efficient and so quiet you can't even tell it is running. This is a great product.

28 days agovia sears.com
0 of 2 found this review helpful.
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Mik3
Mik3RATED

Kenmore

bought this dishwasher on 5/30/2010 and now on 5/21/2013 it no longer works for the money I spent I am so disappointed! I will say it gave 3 great years! I won't buy another Kenmore!

April 23rdvia kenmore.com
4 of 6 found this review helpful.
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Mik3
Mik3RATED

Kenmore

bought this dishwasher on 5/30/2010 and now on 5/21/2013 it no longer works for the money I spent I am so disappointed! I will say it gave 3 great years! I won't buy another Kenmore!

April 23rdvia kenmore.com
3 of 5 found this review helpful.
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Chris Jemo
Chris JemoRATED

great product. if you want a super quiet machine that cleans really well this is the one.

I have had this one for 3 years and love it. It is so quiet you cannot tell it is on. It has a delayed start feature but we have never used it because it is so quiet. You don't have to rise either, just put the plates in and ready to go.

April 21st
1 of 1 found this review helpful.
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by ROSE NATALE 2 days ago
I purchased a number of appliances an this shows a number of earned points but how can I redeem them They are not available when I shop my way.
Tags:Kenmore Elite, sears.com, Appliances, Dishwashers, Built-In Dishwashers
Kenmore Elite 24" Built-In Dishwasher - Stainless Steel
Rose, You were possibly enrolled more than once and could have points in each account. If we merge the accounts the points will be all added to the account you want to retain. You would need to call the Member CARE Center at 800-991-8708 to have the accounts merged.
by Shop Your Way Rewards2 days ago