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Kenmore Elite 31.0 cu. ft. Dual-Freezer French-Door Bottom-Freezer Refrigerator - Stainless Steel
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. Kevin B. uploaded this on 7/19/2013
Kenmore Elite

Kenmore Elite 31.0 cu. ft. Dual-Freezer French-Door Bottom-Freezer Refrigerator - Stainless Steel

Item# 04672183000P | Model# 72183 | Added on July 3, 2012 | Source: Sears.com | Available At 2 Sellers
(48 Ratings) Join or Sign In to rate this
$4,299.99
$2,599.99
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Description Specifications
Kenmore Elite 31.0 cu. ft. Dual-Freezer Refrigerator - Spacious Organization
The Kenmore Elite Dual-Freezer Refrigerator 7218 features stylish French doors and dual freezer drawers to give you plenty of room to organize and store your food. It's the perfect combination of convenience and quality, with multiple temperature controls allowing you to keep your food at the perfect temperature for continuous freshness. AirTight crisper drawers and Multi Air Flow technology ensure optimal temperatures and humidity levels. With so many features offered by a name you already trust, there's no reason your home should be without this stylish Kenmore French-door refrigerator.

  • Built to store food, snacks and more, this Kenmore refrigerator delivers plenty of storage capacity so every item on your grocery list has a spot.
  • Air-tight humidity-controlled crisper drawers keep vegetables supple and moist longer than standard crisper bins, so flavor and freshness stays around longer.
  • Multi Air Flow Technology uses strategically placed vents to balance cool air throughout the entire refrigerator, so even the items on the door stay cool.
  • Equipped with seven evenly distributed temperature sensors, this refrigerator takes note of changes in climate and adjusts instantly to help deliver cool where it counts.
  • Genius Cool™ features dual evaporators that cool your refrigerator and freezer separately to help eliminate wilted lettuce and freezer-burned ice cream.
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)
Ratings & Reviews
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  • Top Seller
  • (48 Ratings)
Overall score
7.9
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Overall Rating:

Average:
(48 Ratings)
  • 5 Stars
    (34)
  • 4 Stars
    (7)
  • 3 Stars
    (3)
  • 2 Stars
    (0)
  • 1 Star
    (4)
  • Read Reviews

Most Helpful Reviews:

Praise
62 found this review helpful
by shyann3x
August 13th, 2012
Kenmore Elite Dual Freezer and refrigerator

The two doors on the refrigerator allows you to open the unit partially without opening the entire refrigerator to the warmer room temperature. The two freezer drawers allows you to sort your freezer goods with the top drawer for short time utilization and the bottom drawer for longer term storage. The ice maker is the only thing that has given us trouble.

Criticism
6 found this review helpful
by Riskwriter101
February 21st, 2013
BIG PROBLEMS!

We've owned this refrigerator for a few years and we've had nothing but problems. In the last year we've called the service team three times because our food has thawed out NO COOLING. each time the service guy comes up looks over the unit and has a lame excuse like dirty coils or clogged system. They purge the system and refill now its broken again and each visit leaves us without a working refrig for at least three days before they can come out. Broken again. I'm sick of this.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Soren Thompson
RATED
March 16th
mkcburke mkcburke
RATED

Broke after 9 month, Six weeks and counting.....

When we first got the refrigerator we loved it. The space is amazing and it was so quiet. But after 9 months the freezer stopped working. Now 6 weeks later I still have the refrigerator sitting in my kitchen. I had 2 service calls where the guy just didn't show up. What I found most interesting was the customer service team who politely argued with me when I told them it was after 4pm at my location and they kept insisting it was only 1 pm. I think I know where I live and what the time. Long story short, even with the escalation team this issue has not been resolved. The sale associate at the Sears location in Rockaway, NJ didn't seem to think not having a working refrigerator for 6 weeks was a big deal and was very rude to us.

Needless to say I am so very disappointed.

February 25th
0 of 0 found this review helpful.
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Mark Watford
RATED

Sears Lacks Quality Service in 2013

We tried to purchase this frig from two different Sears Stores in San Antonio, TX (Store 01167 622 NW Loop 410 and Store 01427 Rolling Oaks). The frig looks great but the delivery became a real nightmare over a 2.5 month time period. After about six delivery attempts we had to cancel our order due to damaged frigs and poor customer service. We had to eventually get the Better Business Bureau involved to get a refund. Sears may be losing their mojo...

October 25th, 2013
1 of 3 found this review helpful.
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BO DU
RATED
October 25th, 2013
hokiemama
RATED

love this fridge!

It is so spacious and looks great! I don't think I will ever run out of room in this fridge.

May 28th, 2013 via sears.com
2 of 2 found this review helpful.
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kwjw
RATED

waves on side panels

I'm awaiting my 4th delivery on this particular model;There are waves/slight bulging on both side panels. They are slight indentations/waves and the delivery drivers are telling me that they are all like that, however, each one has been different yet in where the waves are. These 31cf refrigerators have very thin side walls now to give you that extra capacity and these panels are so much thinner than the smaller, similar style refrigerators..worried that the insulation on these thin panels will be compromised. Any feedback on people whom own one? Are yours slightly wavy on the sides, too?
Aside from that, I love the double freezer drawer, great for the kids and their icecream. The lighting is bright and the deli drawer is a nice feature...but hoping to get some answers as to why the sides are perfectly smooth and flat as with my past refrigerator.

May 15th, 2013 via sears.com
5 of 6 found this review helpful.
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Bombero.Lady
RATED

Absolutely beautiful, we love it!!!

Who would think a refrigerator could be beautiful? This one really is!! Plenty of room. The inside lighting is great. I like the small ice cubes. You can access the produce drawers from either door. A nice Pantry drawer. Clear door bins. I like clear shelves and door bins, you can see everything at a glance. And two freezer drawers! I really did my homework before I made this choice and I am very happy. I noticed some negative reviews, but they were made via Kenmore.com. After I made this purchase, I did not go into Kenmore.com to review this fridge. Sears sent me a link to review my Sears purchase. This is definitely the refrigerator I purchased, and I rate it EXCELLENT! Oh..and no noise! And it goes on sale quite often. Watch for a good deal, especially their "friends and family" sale.

May 8th, 2013 via sears.com
6 of 6 found this review helpful.
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SusanB.
RATED

Love it!

I am very happy with this purchase. My vegetables are staying fresher much longer, and the full width shelves are wonderful. The icemaker is
on the small size and took a while to catch up to my usage, but I like the smaller cubes.

April 23rd, 2013 via sears.com
4 of 4 found this review helpful.
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Barry Larson
RATED
April 16th, 2013
Melissa Hayes
RATED
April 1st, 2013
Anonymous23
RATED

Great product at a great price

March 31st, 2013 via sears.com
0 of 4 found this review helpful.
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sigpaw
RATED

Quiet, Efficient AND Superior

There were some review(s) claiming this fridge is "noisy". In who's universe? LOL The compressor in the fridge is EPICALLY QUIET. I typically have to put my ear ON the fridge to hear it. Even though I dumped the first 3-4 trays of ice it made; it still had it's bin full inside of 16 hours after it was installed. The cubes are the same shape as the ones we got out of those old flexible plastic trays mom used to use (before the day of auto ice makers) and are roughly 40% smaller. We moved our old Kenmore (30 years old and still working) to the side for a couple of days and systematically cleaned and moved items from the old to the new fridge. During this period I noticed the new fridge ran LESS than 1/2 as often for 1/3 as long. While maintaining internal temps 2-3 degrees COLDER. The new Kenmore is CLEARLY superior in every way - yet I LOVED my old one until I got the new one and compared side by side. I suspect my new Kenmore Elite will be the LAST fridge I ever buy... **LOVE IT**!!!

March 26th, 2013 via sears.com
7 of 7 found this review helpful.
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slpgreen
RATED

Love it!

Lots of room and I like the top freezer for easy access things that you get often. The in door ice gives the refrigerator plenty of shelf space and the features are awesome!

March 22nd, 2013 via sears.com
7 of 8 found this review helpful.
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Rdwklw
RATED

What's not to like.

Just got it today, and already love it. I was afraid , after reading reviews, With many negatives, like it was noisy noisy ,etc. Can't even hear it run. We keep checking to make sure it is cooling. Love the led lights inside also The large drawer for large trays.,etc,etc,etc. love it!

March 17th, 2013 via sears.com
10 of 10 found this review helpful.
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Rafik
RATED

Very nice and useful.Thanks for my mom suggestion.

First of all this product is very nice big and comfortable. I saw some reviews of it and i was dissapointed to buy or not.There is was a review that it is makes very bad noise but it is not right. No noise at all.Very usefull.Large Space.Ice cubes not producing fast but very usefull. Water filter instalation very easy. If someone ask me for advise i will recomened for 100%. Price was little high but i bought when it was sale and happy with my purchase. Also It was assamble in Korea not in China.

March 16th, 2013 via sears.com
8 of 8 found this review helpful.
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disgruntled-in-CT
RATED

Shoddy interior construction

From the outside this looks like a solid, well constructed refrigerator. However, within a few months, 3 of the side shelves cracked and became unusable. The seal around one of the storage drawers also pulled loose and rendered the function of a "semi-sealed" environment ineffectual. The most frustrating thing is we bought this at a Sear's appliance center and you can not walk in and order replacement parts. That in itself is ludicrous and precludes our recommending Kenmore Refrigerators to anyone...

February 24th, 2013 via kenmore.com
2 of 9 found this review helpful.
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CINDY BRANDEL
RATED
February 22nd, 2013
Riskwriter101
RATED

BIG PROBLEMS!

We've owned this refrigerator for a few years and we've had nothing but problems. In the last year we've called the service team three times because our food has thawed out NO COOLING. each time the service guy comes up looks over the unit and has a lame excuse like dirty coils or clogged system. They purge the system and refill now its broken again and each visit leaves us without a working refrig for at least three days before they can come out. Broken again. I'm sick of this.

February 21st, 2013 via kenmore.com
7 of 14 found this review helpful.
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Resham
RATED
February 13th, 2013
Thunderfrog
RATED

What's not to like?

All others we compared pale by comparison! The engineering is superb. To wit: metal back plate instead of cardboard; geared, smooth-to-operate freezer drawers, outstanding LED interior lighting, easy to use instrument panel for ice, water, etc. And, the ice maker!
Plenty of ice in perfect size. Besides, the ice cube storage bin in the top freezer drawer is a great backup. Quiet, quiet, quiet.... you hardly know it is running! And the size of the interior without the clutter of the others' ice makers is incredible. Unfortunately, its interior volume is like "nature hating a vacuum"; my wife hates empty shelves of which there are plenty! Costly, but worth every penny. Five stars plus!!

February 10th, 2013 via sears.com
10 of 11 found this review helpful.
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