3 found this review helpful
Make sure you connect drain hose properly for the pump to work !
<span>I barely review any products and was always a fan of Kenmore Elite. After reading all the reviews and faulty pumps, I couldn't believe that Kenmore would be still selling that item. But I figured it's probably an easy fix that some people happen not to use the product properly. </span>
<span>Once I picked up my unit - I connected the hose just like the manual said - all the way to red line, I turned the unit ON and was waiting for the pump to kick in. After few days, my humidity level in the basement dropped from 75 to 45% - running on Auto mode and I could easily monitor the situation being upstairs. </span>
<span>Finally, today the bucket got FULL and guess what - E3 code on the screens, which means water isn't being drained properly. I turned the unit OFF and back ON - the pump started to run, but no water coming out - just like lots of you told me. All I had to do, was pull on that white hose slightly and the water starts to run properly. I guess that hose was just a little to deep. If you buy that unit - I recommend to fill up the bucket all the way first and make sure once the pump kicks in - the water comes out. If not - play with that hose - there is nothing wrong with a pump initially.</span>
<span>After all, once I set up the unit properly - I simply LOVE IT! It's very quiet, it looks good, it can be monitored remotely and it keeps my basement dry - I haven't seen it as dry ever before. Thanks Sears and Kenmore!</span>
<span>P.S.: 1/4 inch hose for drain pump is included with a unit, no need to purchase it separately.</span>
4 found this review helpful
The Elite 70 simply does not perform as advertised
I needed to reduce the humidity level of the first floor of the house that was hovering around 55% based on a marine hygrometer. I borrowed a friends dehumidifier (from a competitors brand), a 50 pint unit and ran it for 3-4 days. it immediately worked and the humidity was reduced to around 40%. I chose to purchase the Elite 70 due to it's advertised features, remote readout and especially 70 pint performance. After 4 days of running it does not break the 50% humidity level, that's only a 5% reduction and does not approach the 40% target recommended by health experts. This result was running it both in Auto and Continuous mode which should result in about 40% or less humidity level. I also had to prime the pump several times and ended up manually emptying the bucket. The 50 pint competitor unit clearly extracted at least 50% more water than the Elite 70. I am returning the unit today.