Had it for a 1.5 years also and now I'm shopping for a new one. This model is useless but since we pay a monthly fee to sears repair, they are giving us a $500 voucher to buy a new one. Haven't went in and used it but we'll see if they really are giving us a $500 voucher.
I have had this washing machine for approx 1.5 years, it has torn holes in many items of clothing and is now no longer working. I have been told that the bearings are completely worn down and the drum needs replaced. I have also been told that there is no way that a washer this new should be having these problems. I am very disappointed and not only am I out several hundreds of dollars in clothes but I also now have a washing machine that I cannot use and am facing several costly repairs. I would never buy a Kenmore product again and have been very disappointed to Sears lack of help with this problem.