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Kenmore 3.4 cu. ft. Top-Load Washing Machine - White
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Kenmore

Kenmore 3.4 cu. ft. Top-Load Washing Machine - White

Item# 02620022000P | Model# 20022 | Added on January 26, 2011
(321 Ratings) Join or Sign In to rate this
$539.99
$379.99
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Description Specifications
Kenmore 3.4 cu. ft. Top-Load Washing Machine - Optimum Efficiency
Featuring a Dual Action Plus agitator and powerful spin cycles, the Kenmore 3.4 cu. ft. top-load washing machine 20022 offers energy efficient cleaning to save you money. The unique agitator works detergents deep into clothes using both sideways and clockwise motions, while the bleach dispenser delivers perfectly mixed concentrations to more effectively clean your clothes. The powerful 700 rpm spin cycle shortens the time required for drying, saving even more energy. With four load sizes, four water temperatures and eight cycle options, this Kenmore top-loading washing machine allows you to adjust for each individual load.

  • The Dual Action® agitator moves both side-to-side and clockwise to double the cleaning power while still delivering gentle care for delicate fabrics.
  • Multiple wash cycles give your hardy work clothes, delicate linens, and stained fabrics the treatment they need to look their best.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Whether you’re washing wool, cotton or high-tech fabrics, a choice of four water temperatures makes it easy to customize your wash.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
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Overall Rating:

Average:
(321 Ratings)
  • 5 Stars
    (105)
  • 4 Stars
    (58)
  • 3 Stars
    (28)
  • 2 Stars
    (21)
  • 1 Star
    (109)
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Most Helpful Reviews:

Praise
161 found this review helpful
by FloridaDad
27 days ago
There is nothing wrong with this washer folks!

Well first off I wanted the most inexpensive washer I could find at Sears, this one was it. I hated that it had all the negative feedback and that made me search the others. Then I went back to actually read about the negatives vs positives. The things everyone complained about, in my opinion, was due to user error or just not used to a more modern washer. They are programmed differently and more electronic than the older models. That's just technology for you, you cannot go backwards with these types of things. You cannot buy a new 15 year old washer today-get over it. You have to deal with industry standards like the features that this one has. This thing is quiet. Couple extra noises while it auto-calibrates in the beginning so what. I was worried about not having enough water level, it came up perfectly and I wasn't even on the largest setting. No leaks like someone else said. Washed clean, all detergent was washed off, no dry spots on clothing. Dried very well with the spin. I had no reason to lift the lid during any of the cycles but decided to anyways. Press the pause button and it stops for you-press again and it picks up where it left off--no problems there. If someone actually wanted to get rid of the lid lock its only 2 screws and you can remove it and place into the top receiver--problem solved--open whenever you like. It is there for your "safety" of course. I would buy this model again. Hope it holds up for many years as I am in no hurry to get rid of it.

Criticism
60 found this review helpful
by Lucy2013
December 2nd, 2013
It makes me cry

Each time I do laundry it gives me huge stress. I am disappointed because 1) when I load the washer and it fills the water while I am loading, in a couple of minutes it would drain all the water 2) if I forget to put something and try to open the lid to put it in, the cycle will start over. 3) when it started vibrating and I want to balance the clothes the cycle starts over from the beginning. In other words you cannot interrupt the cycle or it will start everything over. 4) when I put it on rinse cycle it started the washing cycle instead. 5) it has 4 water temperature settings, but in reality mine gives only two. For example hot water setting gives warm water by mixing hot water with cold and as the result I can only have cold or warm water. I need hot water to wash batting for my allergic kids. I would like to have the temperature that settings offer without saving energy for me by adding cold water. 6) I was promised by the repair department to have a technician to come out and look at it, but I spent two entire days waiting for the appointed vista, but no one came. We are tired of this machine and Sears' lousy "service" and we are returning it back.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Givz jen
13 days ago
JULIA juliadelgado
21 days ago
FloridaDad

There is nothing wrong with this washer folks!

Well first off I wanted the most inexpensive washer I could find at Sears, this one was it. I hated that it had all the negative feedback and that made me search the others. Then I went back to actually read about the negatives vs positives. The things everyone complained about, in my opinion, was due to user error or just not used to a more modern washer. They are programmed differently and more electronic than the older models. That's just technology for you, you cannot go backwards with these types of things. You cannot buy a new 15 year old washer today-get over it. You have to deal with industry standards like the features that this one has.

This thing is quiet. Couple extra noises while it auto-calibrates in the beginning so what. I was worried about not having enough water level, it came up perfectly and I wasn't even on the largest setting. No leaks like someone else said. Washed clean, all detergent was washed off, no dry spots on clothing. Dried very well with the spin.

I had no reason to lift the lid during any of the cycles but decided to anyways. Press the pause button and it stops for you-press again and it picks up where it left off--no problems there.

If someone actually wanted to get rid of the lid lock its only 2 screws and you can remove it and place into the top receiver--problem solved--open whenever you like. It is there for your "safety" of course.

I would buy this model again. Hope it holds up for many years as I am in no hurry to get rid of it.

27 days ago via sears.com
162 of 162 found this review helpful.
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mad2014

DONT BYE THIS MACHINE

Hate this machine,, the locking lid, trying to get it open after it start is hard. it get unbalance easy and is hard to get rebalance, some time it takes hours to get one load done.

28 days ago via sears.com
4 of 5 found this review helpful.
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RKirkey

The worst washer ever

We bought this washer 2 years ago and already it is broken. The water overflows. It is a mess. My husband took the control panel apart to see which part needed replacing and it is all just cheap plastic parts. I hate this washer so much. It is too small, it becomes unbalanced all the time and makes the most awful noises. I am so sorry we bought a Kenmore washing machine. We had a whirlpool before that lasted over 15 years. It makes me sick that we wasted our hard earned money on this piece of junk.

29 days ago via sears.com
4 of 6 found this review helpful.
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ehance

Bad, Very Bad

Don't walk....RUN away from this machine
Noisy, Slow, Wierd Noises, Does not clean clothes. Total waste of your money. bought one 4 months ago. my worst purchase EVER from Sears

June 30th via sears.com
7 of 8 found this review helpful.
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gaylas1

Horrible washing machine

I bought this washing machine a few months ago and I have never like this product...

June 23rd via sears.com
11 of 11 found this review helpful.
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SpookyMeow

Worst. Washer. Ever.

Please, please, PLEASE do not buy this washer. I am listing everything that is wrong with this thing.

1. The washer does not mix detergent well. I have tried numerous different kinds of detergent, to include pods, and I ALWAYS had laundry soap left on my clothes. I tried adding soap to the washer first, and then dumping a bucket of water to dilute before adding clothes, but the soap would still be there at the end of the wash cycle. This washer does not rinse well.

2. The locking lid is a real bummer. If you forget to add a piece of clothing, you have to hit the pause button and wait until the washer unlocks the lid before you can add it. This wouldn't be such a big deal if the washer would unlock! Sometimes you have to wait up to 5 minutes for the latch to release. Unreal.

3. No fabric softener dispenser. I thought I could get around this by buying a downy fabric softener dispensing ball, but the machine doesn't pop the ball at the right time...if at all. If you want to use fabric softener, you are going to have to sit next to the machine and wait for the right time to hit the pause button.

4. The rinse cycle is pathetic. Going hand in hand with number 1, this machine rinses horribly and leaves residue on your wash. Sometimes you can see it- white film on your darks. Other times you can feel it on the wash when you transfer it to the dryer. I have tried unsuccessfully to make the loads smaller in the hopes that maybe this washer would rinse better. Never happened. It doesn't seem to matter how much or little you put in this thing.

I recommend if you are interested in buying this washer, you spend the extra 100 bucks and get something better. If your budget is tight, go get a used washer on craigslist... Don't sink your money in this one!

June 12th via sears.com
28 of 28 found this review helpful.
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WendyNH

Lasted 17 months

I have had this machine for 17 months and the lid lock light keeps blinking and the machine wont sensor. The service call will cost me half the price of the machine-not worth it. I had my old washer for 10 years and only bought a new one because we moved-VERY disappointed. Do NOT RECOMMEND.

May 30th via sears.com | The reviewer indicated they are affiliated with this product
20 of 20 found this review helpful.
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pennyk1

HATE this washer

I hate this washer!! the locking lid is such an inconvenience for fabric softner! There is no fabric siftner dispenser tried the downy ball it doesnt release all the fabric softner DONT WASTE YOUR MONEY ON THIS!!

May 18th via sears.com
17 of 18 found this review helpful.
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Darla14892

Item # 02620022000P Model # 20022

This is the worst washing machine I have ever owned. Every time I wash sheets or large towels, it goes off balance and stops. Stopping the machines is terrible. I have only owned this machine since 2011. I'm done, and done with Kenmore, I going to ********** and buying a GE Washing Machine.

May 17th via kmart.com
15 of 16 found this review helpful.
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birdlegs17

Nice washer

Spins great not thrilled with the locking lid.

May 1st via sears.com
14 of 14 found this review helpful.
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K9saint

I will no longer be loyal to Kenmore

I liked this washer while it was working, but it did take some getting used to. The problem? It lasted a whole 16 months (of only two loads a week) and started grinding so loud I'm sure the neighbors heard it. In our area Sears has contracted with a&e service for repairs. What a joke. Their reviews are worse than these reviews. I'm too angry to say anything else. Extremely disappointed.

April 3rd via sears.com
47 of 47 found this review helpful.
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Estatelady34

Piece of junk

I've had three Kenmore washing machines over the past 38 years, have been VERY happy with all of them except for our latest purchase. We had it two days and returned it. The locking lid is a joke, the water drained completely out every time we tried to open it, and no, we didn't press the button too long. A washing machine shouldn't take an hour to complete a load. This new one certainly wasn't built as sturdily as the old ones we've had. Spent some extra money and bought a Speed Queen, built like a tank, does a great job and no locking lid.

April 1st via sears.com
28 of 28 found this review helpful.
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bradhanke

Great washer

Simple washer with lots of features as the much more expensive units. Easy to set up and easy reaching into the tub to load and move the laundry to the dryer.

March 28th via sears.com
4 of 6 found this review helpful.
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snshaw14

Easy to use

I just got this washer and I like it but there are some differences with this machine. There is no fabric softener hole and the lid locks so during the rinse you could add it but it's time consuming because the lid has to unlock and lock again. I will invest in a downy ball for this issue. Other than that it works well and its easy to use.

March 20th via sears.com
10 of 10 found this review helpful.
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31914

Disappointed

When my old machine quit, I thought only a Kenmore will I buy from now on. I got this Kenmore and I'm so disappointed. Worse and most aggravating machine I've ever owned. Hate this machine and will think twice before ever buying another Kenmore. The time it takes to wait on the sensors to decide to make this machine work is a waste of my time. I would not recommend this machine.

March 19th via sears.com
21 of 21 found this review helpful.
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john700906

Great washer for the price.

I purchased this washer at the sale price and think it was a great bargain. It is the perfect size for my needs and does a good job at cleaning my clothes.

March 19th via sears.com
11 of 11 found this review helpful.
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Jpollitt

Lasted 2 1/2 years

I bought this washer 30 months ago. Washer quit moving into spin cycle from rinse. So called Sears service who came out and charged me $217.22 to NOT fix my machine. Left me in the same spot. So I called for another service. This guy told me that this machine was a lemon/(piece of junk) -his words- and that many features go out over a short time. Buy a new one, he suggested. I contacted customer service and was treated as despicable as one could imagine. The service department is full of outright liars and jerks. I know this is a bottom line washer that does barely an acceptable job. But I would have like to have gotten more than 2 1/2 years before it fell apart. Sears defrauded me out of $217.22 pure and simple. I will never shop there again. I am a single person and did not overuse this machine in anyway. If you have a family buy a Maytag or Whirlpool--But not from Sears!!!!!
I hope this helps someone before Sears takes it down.

March 14th via sears.com
56 of 56 found this review helpful.
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katie1985

ok for a little bit

I got this washer a year and a half ago and it just broke down on me. It won't even drain the water from the machine. I can't believe it broke down after one and a half years. Its not worth the trouble spend a little more and get a good machine.

March 13th via mobile
13 of 13 found this review helpful.
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HOURIK DONABEDIAN
Where is my bill going to? I can not see my statement and I have not received an actual bill for me to pay?
by HOURIK DONABEDIAN 
August 5th, 2013
Millie
Hi! I think I have some information that should help you. Copy/paste this and go to this page: citibank.com/us/cards/srs/. There are lots of things to learn at that page. There is also a "Contact Us" tab at the very top of the page towards the right corner so you can get a phone number to call their Customer Service for help.
Answered in 14 hours
by Millie
August 6th, 2013
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