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Kenmore 3.4 cu. ft. Top-Load Washing Machine - White
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Kenmore 3.4 cu. ft. Top-Load Washing Machine - White

Item# 02620022000P | Model# 20022 | Added on July 1, 2012 | Source: | Available At 2 Sellers
(308 Ratings) Join or Sign In to rate this
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Description Specifications
Kenmore 3.4 cu. ft. Top-Load Washing Machine - Optimum Efficiency
Featuring a Dual Action Plus agitator and powerful spin cycles, the Kenmore 3.4 cu. ft. top-load washing machine 20022 offers energy efficient cleaning to save you money. The unique agitator works detergents deep into clothes using both sideways and clockwise motions, while the bleach dispenser delivers perfectly mixed concentrations to more effectively clean your clothes. The powerful 700 rpm spin cycle shortens the time required for drying, saving even more energy. With four load sizes, four water temperatures and eight cycle options, this Kenmore top-loading washing machine allows you to adjust for each individual load.

  • The Dual Action® agitator moves both side-to-side and clockwise to double the cleaning power while still delivering gentle care for delicate fabrics.
  • Multiple wash cycles give your hardy work clothes, delicate linens, and stained fabrics the treatment they need to look their best.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Whether you’re washing wool, cotton or high-tech fabrics, a choice of four water temperatures makes it easy to customize your wash.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
This product is:
Energy Guide Rated
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(308 Ratings)
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Most Helpful Reviews:

21 found this review helpful
by Mr_X
October 24th, 2013
Very Good Basic washer for the price

I suspect most of the bad reviews are from people who either didn't level it properly, or didn't read the instructions. I've had this washer for about four months now, and it consistently takes 52 minutes to wash a load on normal cycle, which is more than adequate. It takes this long no matter what I put it, jeans, towels, comforters, you name it. I even fill it completely to the top over the agitator, and it never stops for more than two or three seconds between cycles to sense the load and balance. The machine does make some peculiar noises unlike any washing machine I've ever heard, but after the first load you get used to it. I see a lot of complaints about the locking lid, but that has not been a problem for me. The lid must be closed or the washer won't start, but once you press start and the water begins filling, then you can open the lid to add bleach or more items. It is only once it begins the wash cycle that the lid locks. Even then you can stop it by pressing the start/pause button, or you can cancel the load by holding the start/pause button for three seconds. Another thing that may be causing some people to have problems with this washer is that you aren't supposed to wrap anything around the agitator, just drop your laundry in loose rolled up balls. The most important aspect of any washing maching is how well it cleans your laundry. This washer does a great job of getting clothes clean; I have yet to use the heavy duty cycle. The normal cycle has been good enough to get my clothes much cleaner than my ten-year-old Kenmore that it replaced. I'm very satisfied with this purchase overall, and would buy this machine again at the sale price.

59 found this review helpful
by Lucy2013
December 2nd, 2013
It makes me cry

Each time I do laundry it gives me huge stress. I am disappointed because 1) when I load the washer and it fills the water while I am loading, in a couple of minutes it would drain all the water 2) if I forget to put something and try to open the lid to put it in, the cycle will start over. 3) when it started vibrating and I want to balance the clothes the cycle starts over from the beginning. In other words you cannot interrupt the cycle or it will start everything over. 4) when I put it on rinse cycle it started the washing cycle instead. 5) it has 4 water temperature settings, but in reality mine gives only two. For example hot water setting gives warm water by mixing hot water with cold and as the result I can only have cold or warm water. I need hot water to wash batting for my allergic kids. I would like to have the temperature that settings offer without saving energy for me by adding cold water. 6) I was promised by the repair department to have a technician to come out and look at it, but I spent two entire days waiting for the appointed vista, but no one came. We are tired of this machine and Sears' lousy "service" and we are returning it back.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Piece of junk

I've had three Kenmore washing machines over the past 38 years, have been VERY happy with all of them except for our latest purchase. We had it two days and returned it. The locking lid is a joke, the water drained completely out every time we tried to open it, and no, we didn't press the button too long. A washing machine shouldn't take an hour to complete a load. This new one certainly wasn't built as sturdily as the old ones we've had. Spent some extra money and bought a Speed Queen, built like a tank, does a great job and no locking lid.

23 days ago via
2 of 2 found this review helpful.
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Great washer

Simple washer with lots of features as the much more expensive units. Easy to set up and easy reaching into the tub to load and move the laundry to the dryer.

27 days ago via
1 of 2 found this review helpful.
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Easy to use

I just got this washer and I like it but there are some differences with this machine. There is no fabric softener hole and the lid locks so during the rinse you could add it but it's time consuming because the lid has to unlock and lock again. I will invest in a downy ball for this issue. Other than that it works well and its easy to use.

March 20th via
4 of 6 found this review helpful.
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When my old machine quit, I thought only a Kenmore will I buy from now on. I got this Kenmore and I'm so disappointed. Worse and most aggravating machine I've ever owned. Hate this machine and will think twice before ever buying another Kenmore. The time it takes to wait on the sensors to decide to make this machine work is a waste of my time. I would not recommend this machine.

March 19th via
6 of 6 found this review helpful.
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Great washer for the price.

I purchased this washer at the sale price and think it was a great bargain. It is the perfect size for my needs and does a good job at cleaning my clothes.

March 19th via
7 of 7 found this review helpful.
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Lasted 2 1/2 years

I bought this washer 30 months ago. Washer quit moving into spin cycle from rinse. So called Sears service who came out and charged me $217.22 to NOT fix my machine. Left me in the same spot. So I called for another service. This guy told me that this machine was a lemon/(piece of junk) -his words- and that many features go out over a short time. Buy a new one, he suggested. I contacted customer service and was treated as despicable as one could imagine. The service department is full of outright liars and jerks. I know this is a bottom line washer that does barely an acceptable job. But I would have like to have gotten more than 2 1/2 years before it fell apart. Sears defrauded me out of $217.22 pure and simple. I will never shop there again. I am a single person and did not overuse this machine in anyway. If you have a family buy a Maytag or Whirlpool--But not from Sears!!!!!
I hope this helps someone before Sears takes it down.

March 14th via
33 of 33 found this review helpful.
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ok for a little bit

I got this washer a year and a half ago and it just broke down on me. It won't even drain the water from the machine. I can't believe it broke down after one and a half years. Its not worth the trouble spend a little more and get a good machine.

March 13th via mobile
4 of 4 found this review helpful.
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This washer is ****!

Don't by this. I bought this and it broke within six months. Service practically had to rebuild it. Service man was 5 hours late. Didn't even apologize.

March 4th via
9 of 9 found this review helpful.
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NOT as bad as I thought

I was VERY unhappy when my washer of 20 years finally died...and I been nursing it along for 2 years prior! However, in August last year I gave in. This NEW washer was very 'loud' compared to the 'noises I was used to' from my 20 year old machine. The reviews I had read about this machine, did not make me feel much better. After using this machine for the past 7 months, I must say I am pleased. In fact, it dries the clothes so well, that they spend less time in the dryer. The shape of the tub seems to allow for more clothes and they are less crowded. I am not thrilled with the locking device, but I understand the reason and grudgingly live with it. Over all...this is a good machine for any couple who do no more than 2 large loads a week. I am not putting much stress on this washer. I doubt it will last half as long. If I get 10 years out of it...I will be THRILLED!

March 1st via
16 of 17 found this review helpful.
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I sold washers for Sears for 13 years...

...and I speak from experience when I say that this is a very good washing machine. It does a great job of cleaning and the higher speed spin shortens dry time. These new generation washers do operate a little differently than the older models, but I like it better. You can't go wrong with this model.

February 28th via
12 of 12 found this review helpful.
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Great Value

After reading some of these reviews I was a little nervous about purchasing this product. It turns out they were wrong. This is a top notch product. Very high quality too. It is very modern compared to our Mother's Kenmore. The timer is 100% electronic. The machine has 5 different water levels (load sizes), multiple water temps, too.

I like the many wash cycles there are to choose from. All the way from Heavy Duty to Delicate as well as rinse and spin only.

The real test came with the ability to clean clothes. All my whites and colored clothes came out clean and bright.

I highly recommend this product.

James (retired) from Chula Vista, California

February 28th via
8 of 8 found this review helpful.
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Great Washer at a Amazing Value

I am thoroughly impressed with this washer, no problems at all, Was VERy upset at the delivery people though, they drove up in my yard and I was boiling hot, I will file a complaint about them, but the product itself is great!! My only complaint that really has nothing to do with the washer it self is the matching dryer, I like the vertical door option instead of the horizontal opening option, and the matching dryer does not offer that option, but for this price, I am still well pleased a week later, not problems, and clothes are fresh and clean, PLUS it looks like a nice upscale washer that is much more expensive. HAPPY HAPPY HAPPY customer! Will purchase other Kenmore products!

February 28th via | The reviewer indicated they are affiliated with this product
4 of 5 found this review helpful.
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I just installed this washer in today. No fabric softener dispenser on this so you have to manually add softener after rinse cycle fills. Stood there through two washings trying to add when rinse water was full. Lid locks so you have to time it just right. Washer went through motions , but no water filled up enough to add softener. Called troubleshooting and have service appt already tomorrow. Disappointed. One year warranty sounds like it might be used often. Hope it is a simple fix.

February 27th via
8 of 8 found this review helpful.
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Washer review

I haven't gotten used to these buttons and the stop and start yet, but I want people who are looking at this model to know that it doesn't come with a fabric softener dispenser like the description says, if you have an agitator. Mine is downstairs and I am over 65, so having a softener dispenser was very important. I called the store and they said I could bring it back and replace it with a model that did and I am not able to do that. Make sure things you buy online and have delivered are what you want before the delivery guy leaves the house.

February 26th via
3 of 3 found this review helpful.
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bryan hartpence
February 24th
February 21st

Great for the price!

I got this on a Veteran's Day deal (online). I got surprise points and used a coupon code. I spent less on the washer and dryer than I would have on black Friday. It does take a while for the washer to wash the clothes but that does not bother me. It works great, and I am VERY happy with the purchase. I hope it lasts for years to come!

February 17th via
2 of 2 found this review helpful.
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February 13th via
2 of 3 found this review helpful.
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Machine nightmare

If this machine is supposed to be energy saving, it is the opposite. The extra small load size fills over half full. The water temperatures are basically hot or cold. The cold water just drips into the machine even after having a technition change the cold water fill valve. For some odd reason, the machine will fill for the rinse cycle then just drain the water without any agitation or spinning. So when the cycle is finished you open the lid to see your sopping wet clothes with soap still on them. We were going to purchase another brand of machine but we listened to the salesman who talked us into this Kenmore machine. Never again.

February 12th via
5 of 5 found this review helpful.
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Too Noisy

February 12th via
0 of 0 found this review helpful.
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Want to know something? Ask a question Show all questions
Where is my bill going to? I can not see my statement and I have not received an actual bill for me to pay?
August 5th, 2013
Hi! I think I have some information that should help you. Copy/paste this and go to this page: There are lots of things to learn at that page. There is also a "Contact Us" tab at the very top of the page towards the right corner so you can get a phone number to call their Customer Service for help.
Answered in 14 hours
by Millie
August 6th, 2013
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