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Kenmore 3.4 cu. ft. Top-Load Washing Machine - White
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Kenmore 3.4 cu. ft. Top-Load Washing Machine - White

Item# 02620022000P | Model# 20022 | Added on January 26, 2011
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Description Specifications
Kenmore 3.4 cu. ft. Top-Load Washing Machine - Optimum Efficiency
Featuring a Dual Action Plus agitator and powerful spin cycles, the Kenmore 3.4 cu. ft. top-load washing machine 20022 offers energy efficient cleaning to save you money. The unique agitator works detergents deep into clothes using both sideways and clockwise motions, while the bleach dispenser delivers perfectly mixed concentrations to more effectively clean your clothes. The powerful 700 rpm spin cycle shortens the time required for drying, saving even more energy. With four load sizes, four water temperatures and eight cycle options, this Kenmore top-loading washing machine allows you to adjust for each individual load.

  • The Dual Action® agitator moves both side-to-side and clockwise to double the cleaning power while still delivering gentle care for delicate fabrics.
  • Multiple wash cycles give your hardy work clothes, delicate linens, and stained fabrics the treatment they need to look their best.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Whether you’re washing wool, cotton or high-tech fabrics, a choice of four water temperatures makes it easy to customize your wash.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
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Most Helpful Reviews:

170 found this review helpful
by FloridaDad
July 3rd
There is nothing wrong with this washer folks!

Well first off I wanted the most inexpensive washer I could find at Sears, this one was it. I hated that it had all the negative feedback and that made me search the others. Then I went back to actually read about the negatives vs positives. The things everyone complained about, in my opinion, was due to user error or just not used to a more modern washer. They are programmed differently and more electronic than the older models. That's just technology for you, you cannot go backwards with these types of things. You cannot buy a new 15 year old washer today-get over it. You have to deal with industry standards like the features that this one has. This thing is quiet. Couple extra noises while it auto-calibrates in the beginning so what. I was worried about not having enough water level, it came up perfectly and I wasn't even on the largest setting. No leaks like someone else said. Washed clean, all detergent was washed off, no dry spots on clothing. Dried very well with the spin. I had no reason to lift the lid during any of the cycles but decided to anyways. Press the pause button and it stops for you-press again and it picks up where it left off--no problems there. If someone actually wanted to get rid of the lid lock its only 2 screws and you can remove it and place into the top receiver--problem solved--open whenever you like. It is there for your "safety" of course. I would buy this model again. Hope it holds up for many years as I am in no hurry to get rid of it.

64 found this review helpful
by Lucy2013
December 2nd, 2013
It makes me cry

Each time I do laundry it gives me huge stress. I am disappointed because 1) when I load the washer and it fills the water while I am loading, in a couple of minutes it would drain all the water 2) if I forget to put something and try to open the lid to put it in, the cycle will start over. 3) when it started vibrating and I want to balance the clothes the cycle starts over from the beginning. In other words you cannot interrupt the cycle or it will start everything over. 4) when I put it on rinse cycle it started the washing cycle instead. 5) it has 4 water temperature settings, but in reality mine gives only two. For example hot water setting gives warm water by mixing hot water with cold and as the result I can only have cold or warm water. I need hot water to wash batting for my allergic kids. I would like to have the temperature that settings offer without saving energy for me by adding cold water. 6) I was promised by the repair department to have a technician to come out and look at it, but I spent two entire days waiting for the appointed vista, but no one came. We are tired of this machine and Sears' lousy "service" and we are returning it back.

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Worst purchase I ever made


I'm a single guy who lives alone. I don't need a fancy washer. I knew I wasn't going to get an amazing machine, but I did have an expectation that it wouldn't completely break within 2 years.

The lid lock is a bit annoying, but it's tolerable. I don't use fabric softener, but if I did, I could imagine my frustration magnified 10 fold.

The real problem is that the drum is like a wild bull. It slams against the sides of the washer with a thundering bang. The clothes get tied and tangled up in the agitator which means that they don't dry during the spin cycle. If too much detergent is used, it won't drain fast enough and with the violent drum shaking the water will fly out of the drum and onto your floor.

It's only gotten worse with time. Used to be maybe 1 in 30 loads would result in water overflowing. Now it's 1 in 3. I can't deal with it anymore. I'll never buy a Kenmore ever again. How is Sears still selling this machine? I'm surprised there isn't a class action lawsuit.

October 27th via
33 of 33 found this review helpful.
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works great


good value, bought for daughter and she loves the use of the machine

October 27th via
2 of 2 found this review helpful.
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Washing machine leaks !!


It leaks out water and flooded my apartment twice !! I would not recommend this product to anybody!!!

October 23rd via
3 of 3 found this review helpful.
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Terrible Washer - Read the Reviews


We bought this washer less than two years ago. It is JUNK. It just went the curb this morning after it flooded our laudry room. All the interior plastic pieces have been breaking off in the last 6 months. The cycle time is ridicously long. Will NEVER buy another Kenmore product. If you want less stress in your life. Do not buy this product.

October 2nd via
11 of 11 found this review helpful.
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Worst Washer Ever!


I have had this washer for 6 months and I am ready to throw it out-the high efficiency wringer has destroyed several of my tops and broken 2 unwire bra's, actually broke the underwire. I am having to hand wash all of my underwear due to the super aggressive agitator. It also locks and will not let you have your clothes if the load gets off balance. Took a day and a half the last time unplugged before it released. It also has a sensing issue so you may have to wait days for the sensor to decide how heavy your clothes are to wash them before it continues with the cycle-cancelling will not release your closes either. Very, very disappointed. Have purposely bought this brand due to their reputation but I won't do it again.

October 1st via
5 of 6 found this review helpful.
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Do not buy this washer


My last Kenmore lasted 20 years. I bought this one because it was so reliable. It lasted 1-1/2 years before it broke. How can it be they do not last like they used to? I believe they design them to fail. This is my last Kenmore brand washer.

September 29th via
6 of 6 found this review helpful.
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alyssa alyssa
September 23rd

worst machine I ever bought


this is the worst appliance I have ever had in my life. I was shocked to see that they are still selling this washing machine. this machine has a mind of it own. sometimes it would work & some times it would not. I could never count on it. I always tried to stay on top of my laundry because I would not know when this would be the last load of clothes it would wash. I had so many problems with this machine that I don't have time to list all of them If I can save one person from wasting their hard earned money on this washing machine then this review will be worth the time I took to write it. My washing machine was put out with the trash last week. I love my new washing machine even though I hate having to spend more money on a new machine but I am so glad I didn't sink more money in this product.

September 22nd via
65 of 65 found this review helpful.
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Worst machine ever, DO NOT BUY!


I purchased this machine a year ago and was disappointed from day1. First off this machine DOES NOT have a fabric softener dispenser. Who makes machines without this much needed feature especially since they do not sell Downey Balls anymore. Next this crazy lid lock feature. It does not unlock right away when u have 2 add fabric softener. Now due 2 this digital feature **** my machine has been "sensing" for the past few days. Meaning I cannot wash at all.. Even when unplugged as soon as its plugged back in its sensing. This is one of my worst purchases ever!

September 15th via
12 of 12 found this review helpful.
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Sears should be embarrassed to sell this piece of ****. This machine does not have fabric softener dispenser(didn't know they even sell washers without dispenser), its extremely loud and takes for ever to unlock the machine to add softener. VERY VERY disappointed. Started saving today to replace as soon as possible

September 11th via
17 of 17 found this review helpful.
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After reading all the reviews. I was dreading replacing my 18 year old washer. It was nothing fancy so I wasn't looking forward to the changes a new one was going to bring. Went to the local sears and looked at the ones in my price range. the agitators went up and down side to side etc. to me that's just something more to go wrong. I just wanted a plain old washer that would clean my clothes. We went with this one. first problem was the drain hose wouldn't stay on. wasn't long enough to reach the drain. (easy fix just used our old hose.. it was a better rubber hose instead of the plastic one that came with the washer.) The noise it makes is different than the old one. But not any louder. My washer is in my kitchen. the noise doesn't interfere with anything. My only question and Im hoping someone can answer it, is.. How is the agitator suppose to work? the bottom part spins with the basket and the top does the agitation. when I spin it manually. I would honestly recommend this washer, it hasn't given us any trouble at all.

September 9th via
13 of 13 found this review helpful.
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great product


September 8th via
2 of 5 found this review helpful.
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Hate it!


We have always owned Kenmore appliances and loved them. The last washer lasted 17 years so when we needed a new one we only wanted a Kenmore. We did purchase the least expensive on but I really hate it. I don't know why they put that sensor board in it. It you put it on the wrong load you have to cancel and wait about 5 minutes to try again. It is so aggravating. And alot of times when you hit the button to pause so you can open the lid (it locks) it cancels out. I have never been more disappointed in an appliance in my life. I would advise anyone against buying this product.

September 4th via
14 of 14 found this review helpful.
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Kenmore is no longer a great appliance builder!


Our last washing machine (likely a Kenmore) lasted thirty years. It didn't die, we bought a new house and gave it up for a shiny new pair of Kenmore appliances including this model. I wish we had not let go of that old machine, because the new one, just a couple months over two years old has become unusable. I should have realized we were making a mistake when the salesperson said, "I wouldn't expect to get thirty years our of these 'modern' appliances." One day recently I noticed pieces of plastic in the drum. Then a wash or two later the drum began banging violently every load and even dropped off the suspension in one corner. I was able to rehang it, and it fell off another corners suspension. Each load becomes horribly unbalanced and a traumatic experience for everyone in the house. I am so disappointed in what Kenmore appliances have become. What happened to Kenmore quality?

September 2nd via
19 of 19 found this review helpful.
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Locking Lid


This is the worst washer I have ever owned. While it cleans ok, I am always frustrated with the LOCKING LID. I was told by rep to hit the pause button to unlock the lid at any time - does NOT work. I have to stand next to washer and guess which click I hear that will allow me to open lid to add fabric softener. I have even had to re-rinse load to get softener in. Was told by rep lid lock can't be disengaged or washer won't work. Of course by the time this was figured out, washer cannot be returned (past 30 day period). What a complete waste of money.
I would not recommend this washer to anyone!

August 30th via
7 of 7 found this review helpful.
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Had to get used to...


...the locking lid is a's a noisy machine, sounds like a jet engine taking off when balancing...long wash cycles even on 'regular' cycle. But...the spin cycle is AWESOME!!! Takes less time to dry the clothes and towes. I like the 2nd rinse cycle for xtra dirty clothes. Large tub can handle bed spead/quilt easily.

August 13th via
11 of 11 found this review helpful.
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Great value


The price is right. It works well. It fits into the space I designated for it. It's roomy enough for a big load. It is a great value.

August 12th via
10 of 11 found this review helpful.
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I wish I never purchased this washer! It shreds our clothes (even when it is on the gentle cycle). Half of the cothes come out dry. This is not becasue the spin cycle is so wonderful it helps to dry the clothes, it's because the clothes were never washed. The washer is very small and if you try to do a "normal size" load, the washer makes horrible clunking noises. If that's not bad enough, all of your darks come out with white lint all over them. Worst washer I have ever owned! Needless to say it is being exchanged. What a waste!!!

August 4th via
7 of 7 found this review helpful.
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Purchase only if Necessary


Be prepared to purchase an extended warranty for this model. After moving three times in about three years, my washer stopped working out of the blue. I researched Kenmore's forums for this particular model and the top two issues with it is the locking latch and or the motherboard. If a repairman comes out to service your washer and they determine it is a motherboard issue, go buy a new washer. The cost of a new motherboard is as costly as a new washer. I am not pleased with the quality of product because I expected more from the Kenmore brand. If it wasn't for the extended warranty I had purchased I wouldn't be able to replace my busted washer.

July 25th via
6 of 7 found this review helpful.
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3 year washer...If you're lucky.


This washer lasted three years. Wife said it made an awful noise then wouldn't spin or pump the water out. Now it won't do anything. The electriconic control panel costs almost as much as a new washer. Will not buy another Kenmore/ Whirlpool.

July 23rd via
6 of 7 found this review helpful.
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Want to know something? Ask a question Show all questions
Where is my bill going to? I can not see my statement and I have not received an actual bill for me to pay?
August 5th, 2013
Hi! I think I have some information that should help you. Copy/paste this and go to this page: There are lots of things to learn at that page. There is also a "Contact Us" tab at the very top of the page towards the right corner so you can get a phone number to call their Customer Service for help.
Answered in 14 hours
by Millie |
August 6th, 2013
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