If I had read half these reviews before purchasing this range, I would have never bought it. But after using it for over a year, I have no idea what these people are doing. Have they ever cooked or cleaned anything before in their life? To date, all my knobs works, I've never turned the burners on by accident, I've spilled nothing in my vents, my ovens heat up perfectly and cooks just as well if not better as the day I bought it. The key thing is you need to know how to cook. You're not going to make a pizza in the top oven, you have to use the bottom with a baking stone set at 550 using convection. The key is to preheat the stone for at least 45 mins before you ever put the pizza in the oven. This results in crispy crust and bubbly cheese. You can't cook ribs properly under a broiler - it's only used for finishing off at the end after you've braised them for 2 hours at 250 degrees. The center burner is not for every day cooking but it is great for reducing pan juices from roasts cooked in the lower oven - we do this at all the major holidays. I have had major boilovers and never gotten anything in the front vent. The secret with any stove is to clean up the boilover as soon as it happens and not cook it onto the surface of the stove.
So I have had several problems with this range. The burners started discoloring two months after I purchasesd it. I don't cook that often so this was surprising. Also the stainless steel around the burners is hard to clean. You cant use anything that will scratch the stainless steel so you have to scrub gently. Lastly, there is a vent in the oven doors. If something leaks in there you actually have to take the doors apart to clean the oven door. I mean actually use a screw driver to take the doors apart. This is really ridiculous because how are you going to take the doors apart every single time something leaks in there.
This stove has been great to work with, but it has a few major flaws. One of our burners has had difficulty lighting from the very beginning. We also discovered that this particular model has a safety feature that so far we have been unable to bypass. The gas cook top does not work if there is no electricity. On other models you can turn on the gas and light the burner with a match in the case of a power outage. This model cuts off all gas access if there is no electricity. We were very disappointed with this "feature" as one of the reasons we purchased the stove was so that we could still cook in the event of a power failure.
So far we are very pleased with this oven. It heats quickly and bakes evenly. We did have a problem with a bent upper oven door on the first unit we received but Sears quickly sent out a replacement within 48 hours. A the build quality seems good and we're pleased it's made in America.
The features of the oven are good. The controls are large and the oven racks are very sturdy. The grill is a very nice feature. There are lights in each oven controlled by the dashboard.
The gas range Double Oven that we purchased is made in America the price was just right for what we were looking for it works perfect for our needs especially with the Double Oven where you can Bake (2) different items at the same time and cook other items on the Gas burners on top. Our range was Delivered & connected by the same men. We were so happy with what we had purchased the next day I went back to tell the salesman who we worked with making the sale how satisfied we were. There was another couple looking at the same range I gave them my opinion about the range & they went & purchased the same range.
OK, all the negitive reviews are either true lemons or bad operators. Stainless is stainless to a point,---- it will discolor, it will scratch. But it will hold up better than any painted surface. It is electronic, that can fail for any oven.
Now to Almost perfect.:
I give this double oven almost perfect. We've had it for three years and it is an amazing device. There is so much you can cook all at the same time. And, when you host Thanks Giving, the double oven is just wow!. best of all, it is the show point of the kitchen no question. Eveyone wants it!! The all stainless steel is a must!!! for cleaning.
I say Almost perfect, three things I would change and two are safety related.
1) The gas knobs turn to eazy and just gentley pushing up against them turns them on. Not good.
2) No indication that any oven is on other than the temperature. It is so eazy to forget the oven is on.
3) it would be great to have a temp probe in the large oven.
Other than that, go buy one!
I have to say after dealing so long with an older oven not working and finally breaking, it blessed me with having the opportunity to invest in an amazing oven, it cooks so quickly, evenly and efficiently that it blows my mind away, I do a ton of baking and cooking and this oven by far exceeds every one of my expectations.
I am pleased with the look and the function of the stove. I like the fact that the second oven is larger than most other double oven ranges.
We like the larger capacity of the second oven because the controls are higher than on many other models (which we also like - nobody under 4 feet needs to control those knobs anyway!) We also love the center griddle option and the pretty (and functional) blue interior.
I really wanted to love this range, but.... I simply could not and here is why.
The first oven delivered by Sears (Love the del-ry team btw!) did not work out of the box. Neither of the 2 (two) ovens lit up at all. Faulty out of the box.
Ok, Sears, removed the faulty out of the box range and installed a brand new one. Ovens lit up, got heated fast, great.
Three days later, comes the w-d, I have to cook a large dinner, and guess what?
Oven no.2, lower oven, does not heat again. Turn it on, turn it off, turn it on again. On the third try it finally lights up and starts heating. Reminder, this is three days into use, that one of the ovens already failing. MAJOR ISSUE WITH THE IGNITER!
Other smaller issues,
Issue no 1.:
the vents from lower oven blow hot air right onto the upper handle. If you or your kids accidentally touch the upper handle, while the lower oven is in use you can get serious burns.
Issue no.: 2
The lower oven does not keep the temp. stated. I have the thermometer that goes in and measures temp, and where the oven said it was 400, it was 350, and where it was 350 it was actually 375.
No rhyme or reason to it.
Conclusion: I'm returning this beautiful but poorly made product, and will stay over from Kitchenaid ovens. THey have obvious issues in design (heat vents) and quality (igniters) of range ovens.
Replaced our failing old oven, always thought that the double oven would be a holiday cooking time saver and also wanted the convection use. Five burner stove top (griddle + four burners) caps this as great combination (we chose white) and it looks built solid in USA and works great. Worth the extra investment over a single oven and we were never a fan of the old storage drawer anyway. Installation was very professional and we very much enjoy the double oven 5 burner. High quality Kitchen Aid trusted brand and make. Only a smidgen more in height same other dimensions as regular oven. We love it!
Very unhappy. Never could get right temp in ovens. Stove knobs turn and ignite to east. Almost caught my grand daughters hair on fire. Don't busy.....
Both ovens work great, but there's a design flaw. The smaller oven should be on the bottom. I use the larger oven more and since it's so low, I have to get on my hands and knees to see in it without opening the door. Didn't think of that when I bought it.
Design flaw of brushed steel cook top discolors around burners, impossible to remove without scratching the surface, makes the stove top look incredibly dirty and so the kitchen looks messy.Customer service blithely stated over and over its cosmetic theres nothing we can do.
I really tried to give this oven the benefit of the doubt after having spent more on it than I ever have for an oven. I love the two oven feature and the bread proof and warming features. I am a mom with a large family and NEED this oven. That is why I am so mad right now...because it is hardly a year old and broken.
Now that is out, here are all my gripes: first, (I bought the white enamel) the paint chipped on the **** panel the first time I boiled a large pot of water on the front burner and it got hot. Next, the top is just plain hard to clean. The trays around the burners are dipped and raised in different areas to make it difficult to get around. I had to try numerous products until I found one that worked okay, but now the surface is quite scratched.
Next, while cleaning up a spill, soup dripped down from the top burner and got inside of the top oven door between the glass, which I can't clean, so it is there forever.
The self clean feature did not work on the top oven. The broil feature makes a lot of noise and I don't know what is going on with that.
Now, the front **** which is plastic mounted on no doubt cheap Chinese metal is warped and won't turn off the gas completely so we had to cut off the gas to the stove to keep it from leaking gas into the house.
I am now skeptical of all Kitchen Aid appliances. I am sick of being ripped off on expensive appliances which are supposedly high quality but are really cheap chinese junk.
Also, the Range is really crowded. I can't use all four burners at once and would not go with the middle griddle feature again. It is really wasted space if you need to use all four burners. The pots and skillets just don't fit.
I am really sorry to have to give such a bad review because I really wanted this oven. I am so disappointed with it.
This a great stove, looks nice on my kitchen the double oven its a great assest we left a hot dish sit there. Kitcheaid did great by opening a appliance .
If I had read half these reviews before purchasing this range, I would have never bought it. But after using it for over a year, I have no idea what these people are doing. Have they ever cooked or cleaned anything before in their life? To date, all my knobs works, I've never turned the burners on by accident, I've spilled nothing in my vents, my ovens heat up perfectly and cooks just as well if not better as the day I bought it. The key thing is you need to know how to cook.
You're not going to make a pizza in the top oven, you have to use the bottom with a baking stone set at 550 using convection. The key is to preheat the stone for at least 45 mins before you ever put the pizza in the oven. This results in crispy crust and bubbly cheese. You can't cook ribs properly under a broiler - it's only used for finishing off at the end after you've braised them for 2 hours at 250 degrees. The center burner is not for every day cooking but it is great for reducing pan juices from roasts cooked in the lower oven - we do this at all the major holidays. I have had major boilovers and never gotten anything in the front vent. The secret with any stove is to clean up the boilover as soon as it happens and not cook it onto the surface of the stove.
Obviously designed by someone who has never cooked a day in his/her life. The gas range is extremely dangerous. There were absolutely no safety measures taken. Just a slight bump against a **** and you get a gas leak. The top oven is completely useless. The middle burner is worthless. Overall, the only person that could have possibly found this stove useful was *************.
We bought this oven for the small double oven on top because we like to make pizzas. We have made 3 pizzas now and can't bake one where the cheese on top gets cooked before the bottom burns. Tried both rack positions and reducing the temperature. Figured out we had to cook normally then broil the last few minutes to get the cheese cooked. Not what I would expect from such an expensive oven. Repair guy coming out Saturday but I'm not optomistic. Doesn't feel like it 425 degress when set at that. Seems to be a design flaw.