This piece of equipment is inferior at best. I've spent two hours trying to reduce the squeaking. It's impossible to get rid of the noise and horrible to use with it. Hopefully Sears will allow a return.
Worked great at first, but after 7-8 months of use, flywheel bearings were trashed. In other words, critical wear points are poorly engineered. Cost for replacement flywheel ($500) was more than the bike itself. If you must buy this trainer, be sure to also buy (and factor into cost) an Extended Coverage Plan. Also, unit does NOT come standard with an electrical plug. You have to pay another $50 for that. Otherwise, you're stuck using the bike with batteries that drain very quickly and that you have to pull out just to turn the bike off! I have other ProForm equipment I'm happy with. Sadly, this was not the case with the 395E.