Good morning.... I can fully understand your confusion, after replacing the agitator, the unit still not agitating. Being that you have replaced the agitator, I wonder if you've been able to see the condition of the dogs... I found a link that is not of your model number but may well be very similar mechanically. Keep in mind that an expert will review your situation and give you a much more detailed answer within the next two business days if not much sooner. I hope this helps and have a nice week end.