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Manage My Life
December 29th, 2012
Answered in 2 minutes
Manage My Life
Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.
By Manage My Life
December 29th, 2012
Manage My Life
August 28th, 2010
Answered in 6 minutes
Joseph Perez
I understand your concern for having an error code on your water softener. While you are waiting for an expert answer, I did manage to find a link about what that particular error code means. I hope this helps.
By Joseph Perez
August 28th, 2010
Manage My Life
June 15th, 2009
Lyle W
If you installed the water softener yourself, I recommend examining the entire installation to make sure that the water softener meets the installation guidelines. Make sure that the drain lines are properly installed with the appropriate air gaps.

Check the control to make sure that it is set properly.

The brine float valve will normally prevent the brine tank from overfilling in a regeneration cycle. Make sure that this float valve is not stuck.

Page 36 of your owner's manual shows how to place the water softener in the manual diagnostic test. You can use this test to check the position of the valve. If the valve is not operating properly, you may need to have the water softener serviced by a technician under the warranty.

You can also get help with this water softener problem from the Kenmore Water Line by calling 1-800-426-9345. You can speak with a live person on this line that may be able to help you resolve this problem.

If you need more help, resubmit your question with additional details.
By Lyle W
June 17th, 2009
Manage My Life
August 2nd, 2009
Lyle W
A Sears installation includes the following services:

Pick up your product and deliver it to you

Unpack your product and prepare it for installation

Inspect it for any damage or defects

Inspect your installation site and provide a quote if any additional work is required

Connect your new product to existing, code-approved utilities per manufacturer instructions

Level and secure your product, and install any manufacturer-supplied safety hardware

Test your product to ensure it performs properly

Give you clear, easy-to-understand instructions on how to operate the product

Clean up and dispose of any job-related debris

If you do not have the plumbing in place for the installation of the water softener, you will likely need to have a plumber arrange the piping according to the guidelines in this owner's manual/installation guide:

Owner's Manual

. The installer may be able to give you an estimate for this work if needed. I do not believe that it will be included in the $199 installation charge.

The installation will have a 1 year warranty.

Here is a link for a web page that provides some additional information about installation service from Sears:

Treatment System Installation

If you have additional questions about installation, you can call the Sears Installation Office at 1-888-366-2710.
By Lyle W
August 4th, 2009
Manage My Life
November 26th, 2012
Answered in 11 hours
Manage My Life
Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.
By Manage My Life
November 27th, 2012
Manage My Life
August 5th, 2013
Answered in 3 minutes
Manage My Life
The ManageMyLife website is a great place to find answers to questions that need qualified and insightful responses. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.
By Manage My Life
August 5th, 2013
Manage My Life
October 20th, 2011
Answered in 3 minutes
Manage My Life
Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.
By Manage My Life
October 20th, 2011
Manage My Life
April 19th, 2011
Answered in 20 minutes
Joseph Perez
When making some repairs on making adjustments to an appliance, I know how important it is to have detailed instructions to make the project much easier. While you are waiting for an expert answer, I did manage to find a link in where you can enter your model number and your owners manual will pop up in where you can find some detailed information about your appliance. I am also adding a link in where you can purchase resin, I hope my links are useful.
By Joseph Perez
April 19th, 2011
Manage My Life
August 27th, 2009
Manage My Life
In reference to your Kenmore Series 370 water softener:

To locate the problem you will need to set the unit thru a diagnostic cycle. For full instruction's please log on to

Kenmorewater.com
By Manage My Life
August 28th, 2009
Manage My Life
September 4th, 2010
Answered in 11 minutes
Manage My Life
Water softener problems can be challenging. I found two previous answers, each addresses one of the symptoms you describe. I attached the links below. These may help while you wait for the expert answer. Hope this helps!
By Manage My Life
September 4th, 2010