Thank you for submitting your question, I can understand your concern. I will be glad to assist you today. If the compressor is running, the problem can be in the seal system or with the compressor. It could have a restriction or low charge or the compressor may not be pumping. A technician will be required to make these checks. However, it's possible nothing at all is wrong with it. Especially this time of year, when furnaces are running. I'm sending you some information about a dehumidifier that will explain this. If you don't feel this is the problem, a technician will be needed. I'm also listing a site you can check to either have a tech come out or where to take it in, to be checked. Here is a link for the website:
Sears Home Services
. If you need more assistance, please resubmit your question with additional details. Thank you for choosing Manage My Life.com.