Hello there, electric dryers are a very important appliance in a household; it certainly is in mine. It is very convenient and saves you from having to take a trip to the clothes line outside. A suggestion I have while you are waiting for a response from an expert is visiting the Sears Home Services website and it will give you lots of helpful ways of how to troubleshoot your appliance and gives you lots of helpful tips. I have provided the link below. Hope this helps!