I understand that many people can have a problem with a machine, however this does not mean that you will. There are many different manufactures and model that some people love and some hate. What is important is how you like the machine and if it fits your needs. We have a satisifaction gaurantee on our products and if you are not happy with them you can return or excange it. While you are waiting for your expert answer, I would suggest double checking the model number. The one that you included is not correct for this item.