Points are updated on a weekly basis, and usually take 7 – 10 days to appear online or at the register.
If you bought something at a participating store and the Points don't show up, click on your username at the upper right-hand corner of the page and then click on “My Orders” from the left menu to display all of your most recent store purchases.
If you are still not seeing the most recent Points balance, you can scroll all the way to the bottom of the screen and click on “Retrieve Them,” which is highlighted in orange below the account history table (just make sure you have your receipt handy).
I hope that helps! If you need help in the future, I can help you find coupons, discover lower prices and answer product questions! You'll also receive a welcome email with a coupon for $5 back in points on your next $25 purchase at Sears or Kmart. Click this link: syw.co/sywmakobi
then click on "Become a Client" button. I look forward to being your Personal Shopper!