Here is a useful link to help further assist you with this issue:
SHOP YOUR WAY REWARDS
For questions about the SHOP YOUR WAY REWARDS program (points questions) or would like to change your communication preferences, please contact us at:
8 AM-11 PM CST, 7 days a week, except for certain holidays
If they are surprise points, they can only be used for the specified items. If they are regular points, they should deduct from your cart. You will need to hit the button in the final checkout to apply them. They do not apply automatically. If you have any other questions, feel free to send me a message. Happy Shopping!
If you allow me to be your Free Personal Shopper. I can help you find coupons, lowest prices, great deals! I can also create custom catalogs to make your shopping experience more enjoyable. I do the work for you! New clients receive a welcome email with a coupon for $5 back in points on your next $25 purchase at Sears or Kmart. Simply click this link: syw.co/MomssearchToSavings
then click on "Become a Client" orange button and you are good! Looking forward to having you on my team and saving even more!
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