Hi Bryan! If you are trying to free shipping with on order under $30 but above $10 there have been known issues with that. You need to first make sure it is MAX eligible, and if it is , you can call and place your order and request that the shipping be waived. That is what we know at this time. A good number to call for all Sears and KMart online orders is 1 (800) 326-1181.
I hope this answer helped. If it did consider adding me as your free Personal Shopper with Shop Your Way. As you personal shopper I can help you find the best deal and points back offers, give you advice on upcoming purchases, and offer you money saving coupons. All you have to do is follow this link and click "become a client". Hope to talk to you soon! syw.co/SaraSolida