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Ask a question Did you know? 70% of Shop Your Way questions are answered in less than 24 hours!
Elienai Fasano
Dennis Doty
Erica Serrano
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Michael H
Is this on Android or iPhone?

If Android, then in the phone settings you can get to "manage apps" and if you choose the SYW app, it may be possible to clear the cache from there. That may reset it so you can successfully login.
By Michael H
10 minutes ago