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Why is the bleach dispenser rusted on my washing machine?

I have a Kenmore washing machine that is approximately 7 years old. The tub near the bleach dispenser is rusted. Why did this happen? Is there anything I can do to fix it?

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Kenmore , Building Supplies
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7 Answers from these members:
Manage My Life
We purchased a Kenmore Elite washer in August 2011, model #79629278900. The area around the bleach dispenser is rusting. I do not fill the dispenser until it overflows. Bleach has spilled on the outside of the dispenser, not the area that is rusting, and I have used a damp cloth to immediately wipe it off. The washer is no longer under warranty so I was told that my only option is to pay $75 for someone to look at the machine and any additional costs for repair or go to this site. It does not appear that managemylife.com is going to help me either. This is clearly a defect in the machine that we should not have to pay for.
by Manage My Life
August 9th, 2013
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Manage My Life
In regards to Expert (above) 22 Jan 2008, we did exactly what he said and within a month the rust was forming again. During this month, we used the bleach dispenser one time. We sent a letter to Sears Customer Relations Hoffman States, IL in Dec 2012. We were left a message on our telephone regarding the problem and told to call back. We have tried multiple times to contact Customer Relations again but continue to get a recording and our call has not been returned. It is not surprising to read that Sears Roebuck sales are down. This will be our last purchase of Sears’ appliances.
by Manage My Life
January 18th, 2013
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Manage My Life
We have the same problem with rust in the same area of our bleach dispenser. The rust is forming underneath the plastic bleach dispenser cover. We have a Kenmore Elite model 796.2927. We have had ours for 26 months. We called Sears and they informed us that rust is not covered under our extended repair warranty.
by Manage My Life
December 2nd, 2012
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Missy Wallace
Here is aforementioned pic of our rusted bleach dispenser and left lid hinge.
Please note the dispenser is on LEFT, the picture below was not flipped before uploading. Thanks
by Missy Wallace
May 17th, 2011
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Missy Wallace
This is NOT the reason our bleach dispensers are rusting, at least those of us with Kenmore Oasis washers--specifically, model # 11.27092600 and related models.
I have NEVER spilled bleach around my dispenser, I use the amount listed, and we noticed it was starting to rust. Even the hinge on the left side of our washer is rusted through. The rust is spreading I noticed this week when I used bleach to run a load of towels.

The PROBLEM is with the bleach dispenser crappy black tube that is GLUED to this dispenser and has cracked. It is spewing bleach around your washer parts and therefore, rusting.

My husband commented what shoddy machines these were when he first noticed the rust. Even the paint is rusted through. Check out my pic. Look familiar? This is not a user problem but a manufacturer's poor quality. I have established another link HERE to find out how many of are affected as I intend to get a mass recall underway. Enough people complained about their control boards, and Sears is doing a silent recall with parts/installation paid for.

If your problem is as I described, please tell me about it here:

managemylife.com/mmh/questions/250720-rusting-bleach-dispenser-kenmore-oasis-washer-model-11027092600-similar-model-cracked-dispenser-tube-reply

Thank you.
by Missy Wallace
May 17th, 2011
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Manage My Life
The reason the tops rust around the bleach dispensers is because the bleach was not wiped up when it splashes over. Bleach is caustic and when allowed to stay on a painted surface, it will cause rust.

The rust should be cleaned off and sanded. Paint it with a primer and 2 coats of paint and you should be fine.
by Manage My Life
January 22nd, 2008
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