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How do I determine if my refrigerator has a bad thermostat or a bad motorized damper?
This is a Kenmore refrigerator #106.50594003. The freezer side is cold (0 deg. F) but the refrigerator side is warm. All ducts are free and clear and the evaporator fan is working. No cold air flow is getting into the refrigerator.
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I have a Kitchenaid side by side frig Model # KSRB25FKSS03. The freezer side works fine but the frig. side is warm. I checked the evaporator fan which is working fine. I was able to force the "flaps" of the damper open but then it closed up again. What part or parts should I order?
I'm sending you a diagnostic test for the baffle. If the damper does not respond to this test, further checks will need to be done with a volt/ohm meter to determine the problem. Be very careful while making these checks. Set the refrigerator control to colder (far right) and check voltage at the damper from Bk/Yl to white for 120 volts. If this voltage is there, the diffuser will need to be replaced. If there is no voltage present then the thermostat will need to be replaced. When making this voltage check, do not disconnect any wire connections. All wire connectors must remain connected. If you don't feel comfortable making these types of checks, a technician will be needed. If you need more assistance, you can resubmit your question with more details.
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