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Are there any recalls on Kenmore Series 370 water softeners? I have three and two have stopped working in the last week. They were purchased two yrs ago.

They are series 370 serial 21686 Model H33 and Model 625393760 date code 07339. Also, model 625388251 serial 8115, Date code 02344. I have three Kenmore water softeners and two had stopped working last week. I believe they are both under two years old. One is on city water and the other on a well. I am not sure if there is something I can do to fix or if there is a recall of any kind.

Kenmore , Building Supplies
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Manage My Life
There was a bulletin issued on the model 625393760 water softener for running water during the day. The bulletin shows how to cancel the "intellisoft" feature that may cause the softener to regenerate during the day.

No bulletins have been issued for the model 625388251 softener.

I suggest you go to

and download an owner's manual for both water softeners. The repair on them should be fairly simple and probably will be covered in the owner's manual.

If you have more questions send another email with the symptoms of the problem and what you have tried. We will be glad to help.
by Manage My Life
August 27th, 2009
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