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Kenmore dryer 417.84052500 has dragging sound as drum rotates.

Hello, I have a Kenmore electric dryer model 417.84052500 which still runs but recently stopped heating and also, as I turn the drum, I hear a bit of a sound like something loose dragging when the drum rotates past a certain point. Focusing on the heating problem, I searched the archives (which was extremely helpful) I tried to follow all your advice and ultimately found I had a bad control thermistor which I then replaced.

Upon starting it back up, again I heard the dragging sound and when I heard the sound, there were bluish electrical sparks coming from roughly where the heating element was located. I immediately unplugged the dryer. Looking in from the rear access panel/vent I can't see anything loose. I'm an engineer who likes tinkering with these things so I'd like to take out the drum and have a look at the heating element before I call in a technician. Do you have any advice? Thanks for your help.

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Dryers , Kenmore , Washers
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3 Answers from these members:
afritz afritz
Hey EdPeters, a dryer is very important to a house hold and I know if my dryer were to mess up I would go crazy. A suggestion I have is if you feel that you need help as soon as possible there is the Sears Home Services website where it provides you with trouble shooting and gives you possible answers for why your appliance is not working. Below is a link that I have attached for you if you are interested in visiting the website. Good luck!
by afritz afritz Earned 1,250 community points in Kenmore
June 20th, 2010
Answered in 39 minutes
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