Kenmore dryer 417.84052500 has dragging sound as drum rotates.
Hello, I have a Kenmore electric dryer model 417.84052500 which still runs but recently stopped heating and also, as I turn the drum, I hear a bit of a sound like something loose dragging when the drum rotates past a certain point. Focusing on the heating problem, I searched the archives (which was extremely helpful) I tried to follow all your advice and ultimately found I had a bad control thermistor which I then replaced.
Upon starting it back up, again I heard the dragging sound and when I heard the sound, there were bluish electrical sparks coming from roughly where the heating element was located. I immediately unplugged the dryer. Looking in from the rear access panel/vent I can't see anything loose. I'm an engineer who likes tinkering with these things so I'd like to take out the drum and have a look at the heating element before I call in a technician. Do you have any advice? Thanks for your help.
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