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Manage My Life

My brand new Kenmore Elite dryer will not dry clothing. I set the dryer on the casual setting and after drying for about 30 to 60 seconds it stops, door opens.

The dryer is the Kenmore Elite HE3 gas dryer, model 110.9787.

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Dryers , Kenmore , Washers
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4 Answers from these members:
Manage My Life
Hi, I understand being without a dryer is really hard. I provided you with a link below. Hope this helps!
by Manage My Life
June 26th, 2010
Answered in 5 hours
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Manage My Life
Thanks so much for the help. Actually following these instructions might be a bit beyond me but it really helps to know which in which direction to look. Anxiety lessened and help is now on the way.
by Manage My Life
June 26th, 2010
Answered in 11 hours
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Lyle W
It sounds like you have a problem with the door catch on the dryer. This is allowing the door to pop open when clothes hits the inside of the door. Since the dryer is brand new, it should still be under warranty. I recommend that you call Sears at 1-800-469-4663 (1-800-4MY-HOME) and arrange to have a service technician repair the dryer.
by Lyle W Earned 3,227 community points in Washers
June 28th, 2010
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Manage My Life
Thanks for your help, I have a call in to Sears right now.
by Manage My Life
June 28th, 2010
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