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Microwave functions normally but no heat. Kenmore model #721 63259301

Microwave functions normally but does not heat beverages, foods, etc. I have unplugged the unit and tried again after resetting the clock with no results. The screen indicates the unit is at 100 power. I have checked the voltage at the plug and getting 120V.

Kenmore , Microwaves
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2 Answers from these members:
afritz afritz
Microwaves are one of the top handiest tiny appliances used in my household, it can be disappointing when something so handy just gives out. I have taken some time to further your search here on Manage My Life and came across an answer from an expert. I have attached the link below. I hope your microwave gets fixed soon!
by afritz afritz Earned 46,230 community points in Kenmore
October 21st, 2010
Answered in 33 minutes
0 votes
Joey S
I understand your concern and I can understand you wanting to repair it but,

microwaves inherently store huge amounts of voltage which can cause severe bodily injuries or could be fatal. For this reason DO NOT attempt to diagnose and repair your microwave


Based on your symptom, it could have a failed microcomputer board, magnetron, High voltage diode, high voltage transformer, door switch or just a loose wiring connection.

You can take it in and have it repaired by a Sears technician or you could have a technician come to your house and repair it. Here is a link that will provide the nearest drop-off locations:

Sears Home Services

by Joey S Earned 113,901 community points in Kenmore
October 22nd, 2010
Answered in 24 hours
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