?
Manage My Life

Refrigerator and freezer will not cool after being unplugged for a few months.

I have a 6 year old Kenmore refrigerator model 253.64802400. A few months ago I unplugged it as I was moving. After moving it into the new house, I let it sit in it's position for a few days before plugging it in. The unit has power as the lights work, but neither the refrigerator or freezer section get cold. I have checked the dials and all are set in the middle settings for the cold settings. Is there a reset button anywhere I need to press or would it just stop working because it sat unplugged for a few months?

Thanks for any help you can provide!

Tags
Kenmore , Refrigerators , Appliances
Sign in to answer a question
5 Answers from these members:
scott d
First, make sure the temperature in the freezer is below 15 degrees. Disconnect the power from the unit and also disconnect the wires connected to the thermostat. Now, place the meter leads on the 2 thermostat wires and check the continuity or resistance. The meter should either beep or show zeros in the display. If there is no beep or nothing in the display, the thermostat will need to be replaced. I hope this helps you.
by scott d Earned 3,139 community points in Kenmore
May 2nd, 2013
Comment
0 votes
Manage My Life
How do you test the defrost thermostat before you spend the big bucks on the technician?
by Manage My Life
May 1st, 2013
Comment
0 votes
scott d
I'm sorry you are having this problem. No, there is not a reset button and storing or disconnecting a unit for awhile should not affect it. Unfortunately, sometimes it will cause this type of problem. Even when it hasn't been tipped over, the system will develop a problem. Usually, it will be a restriction but sometimes it turns out to be a low charge or compressor problem. There is no way to tell you what happened because it's a sealed system but this does sometimes happen and with all brands. This will require a technician to check the seal system. I'm listing a site you can access, to have a tech come out. Here is a link for the website:

Sears Home Services

. Thank you for using Manage My Life.
by scott d Earned 3,139 community points in Kenmore
November 4th, 2010
Answered in 18 hours
Comment
0 votes
Manage My Life
Thank you for your response, but none of those seem to fit my situation. I have had it plugged in for a week now with no food in it and it still will not get cold. It is inside with a temperature range between 65 and 75. There should be adequate air flow around the unit. Also, it has never been stored on it's side, even when moving it. It was never tipped more than 40 degrees from upright during the move and there was no sign of any fluid leakage. Do you have any other suggestions?

Thanks!
by Manage My Life
November 3rd, 2010
Answered in 3 hours
Comment
Robin Liljenquist
I realize it has been several years since this has been asked but did you ever figure the problem out? We're having the same problem with our fridge.
0 votes
Manage My Life
I understand it's very important for refrigerator to be working properly, there are things that belong inside a fridge and require to stay cool. So, I did some research and I found a question in the Manage My Life website that was similar to the one you asked. I think this question will give you some helpful information. I'm attaching the link below, while your waiting on an expert answer. Good Luck!!!!!!
managemylife.com/mmh/questions/160644-my-kenmore-refrigerator-model-59669272990-was-unplugged-for-a-month-now-wont-get-cold-is-there-a-reset-button
by Manage My Life
November 3rd, 2010
Answered in 9 minutes
Comment
0 votes
Didn't find what you are looking for? Ask a question