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We have a side by side Kenmore refrigerator, we bought yesterday. We can not open left door.. . why? What can we do to open it? Model is 106.53552201

Kenmore , Refrigerators
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2 Answers from these members:
afritz afritz
I can understand why you would be concerned about this problem, it is always best to keep something as useful as a refrigerator well taken care of even if noticing the slightest problem on your appliance. Something that I would recommend is scheduling service or verifying that it may still be covered under warranty since it is still new. Below I have attached a link that will provide you with the information you need to set up service. I hope you get your refrigerator doors running smoothly.
by afritz afritz Earned 46,230 community points in Kenmore
January 16th, 2011
Answered in 6 hours
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scott d
I understand your concern, not being able to open the freezer door. This is a very unusual problem. There is nothing that should be keeping the door, from opening. It's possible for the door to be in a bind and be a little difficult to pull but it should still open. To determine what could be taking place, the freezer door will need to be removed. First disconnect power to the unit. To remove the door, take the top hinge cover off and disconnect the wire harness connection. There will be a water fitting under the door for the water line inside the door. I'm attaching a picture with instructions for this type of fitting. Take the water line loose at the fitting (some water will come out) and now take the top hinge loose. It should have 3 screws holding it in place. The door can now be lifted up, off of the bottom hinge and removed. With the door off, you may be able to determine, what is causing this problem. I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

by scott d Earned 115,027 community points in Refrigerators
January 17th, 2011
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