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Fix the agitator in Kenmore 70 Series washing machine

I have a Kenmore 70 Series top load washing machine. Model # 82870120. It started making grinding noise. The agitator does not move during operation. I also noticed a burning smell, like a belt, but if it was a belt, it wouldn't be grinding, or would it? With the washer off, you can spin the agitator clockwise by hand, but not counterclockwise. I have read that there is something you can replace in the agitator itself. If you have any advice, I would greatly appreciate it. Thank you for your time.

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Kenmore , Washers
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4 Answers from these members:
Manage My Life
Having this happen can be concerning. While you are waiting on an expert to answer your question, the model number you have provided was incorrect. A suggestion I have is to go over your model number and add it to this thread so you can get a better answer from the experts!
by Manage My Life
February 28th, 2011
Answered in 6 hours
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Sam A
Thank you for your question.

I can understand wanting to repair the washer yourself.

This is a 23 year old washer and sounds like it has served you well. It has doubled the average life span of the average washer.

The burning odor is probably the drive coupling between the motor and the transmission.

The grinding noise sounds like the transmission and it has caused the motor drive coupling to fail.

There are parts in the agitator you can replace but I do not think that is where the problem is. You never really know what all is bad until you take it apart, but it does not sound like a simple repair.

From my experience, my advice would be to replace the washer. I would hate to have you put a lot of money in this machine and still have an old machine.

The transmission part number is: 3360629R for $110.00 and the drive coupling part number is: 285753A for $20.00.

However the choice is up to you but you may need to have the machine taken apart to see what all you need.

If you have some mechanical ability and you want to try to replace this yourself please let be know on the thread link, and will be glad to help you further with instructions on how to access these parts.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Thank you for using Manage My Life.
by Sam A Earned 778 community points in Kenmore
February 28th, 2011
Answered in 13 hours
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Manage My Life
I know this post is old; however, I'm starting to have a similar problem with my washer as well. It will agitate, but with very little movement and it there is a grinding sound as it agitates. If I apply pressure to the top of the agitator (such as pressing down with my hand), the grinding sound goes away and the agitator turns as it should.

I am mechanically inclined so this is something I'm willing to tackle. I just need to know which direction to go first. Thanks for any advise you can give.
by Manage My Life
January 3rd, 2012
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Sam A
I would be glad to help you with the transmisson problem with your washer but I will need your model number to give you accurate information.

Sam A.
by Sam A Earned 778 community points in Kenmore
January 3rd, 2012
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