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Fix the agitator in Kenmore 70 Series washing machine

I have a Kenmore 70 Series top load washing machine. Model # 82870120. It started making grinding noise. The agitator does not move during operation. I also noticed a burning smell, like a belt, but if it was a belt, it wouldn't be grinding, or would it? With the washer off, you can spin the agitator clockwise by hand, but not counterclockwise. I have read that there is something you can replace in the agitator itself. If you have any advice, I would greatly appreciate it. Thank you for your time.

Kenmore , Washers
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4 Answers from these members:
Manage My Life
Having this happen can be concerning. While you are waiting on an expert to answer your question, the model number you have provided was incorrect. A suggestion I have is to go over your model number and add it to this thread so you can get a better answer from the experts!
by Manage My Life
February 28th, 2011
Answered in 6 hours
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