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kenmore heavy duty 96478100 dryer not heating

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Dryers , Kenmore , Washers
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4 Answers from these members:
Manage My Life
Hi Cheryl,

Here is a diagram for this dryer. I have marked the four components you will need to ohm, the heating element, the high limit thermostat, the operating thermostat, and the thermal cutoff. You will need to remove the back panel of your dryer to access these. NOTE: Be sure and unplug the dryer before removing this panel. The heater as shown should ohm between 8 and 12 ohms. The other three should show continuity or 0 ohms. I have included a link to a video below that demonstrates the proper method for ohming thermostats and fuses. Also the image below shows the location of the components listed above. Additionally, I have given you a link that you may use for parts purchases. I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. Thanks again for using Manage My Life. Landell
by Manage My Life
May 10th, 2011
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Manage My Life
Where are the "real" manuals? All I've been able to find on the site is a one sheet drawing of the dryer. No trouble shooting....No diagram of "inner parts"...you know the stuff you usually see in a real manual. Where we could trouble shoot and order parts, etc.
by Manage My Life
May 9th, 2011
Answered in 17 hours
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Manage My Life
Hi Cheryl,

Thank you for submitting a question to Manage My Life.

I know how frustrating it can be when appliances do not function properly.

To begin with check your breakers, this dryer will run with only one leg of power. Locate the 2 breakers designated for the dryer in the house breaker box and turn them both off and back on 2-3 times and recheck dryer operation. Make sure you are running the dryer in a heat cycle.

If the electric dryer breakers are okay, I recommend checking the voltage at the outlet using the diagram in the image below.

NOTE: You should only check this live outlet voltage if you are completely confident in your technical ability to safely measure it with a volt/ohm meter.

The following general failures can prevent most dryers from heating:

Failed heating element.

Blown thermal cut-off fuse.

Open high limit thermostat.

Bad operating thermostat.

Failed timer contact.

Bad motor centrifugal switch.

Wiring failure between components.

I highly recommend having a trained service technician evaluate this problem. You can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell
by Manage My Life
May 9th, 2011
Answered in 14 hours
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Manage My Life
Having an appliance we use on a daily base start messing up can be very frustrating especially when using them. While you are waiting on an expert to answer your question, I was searching in the Manage My Life website and found some great links. I have attached the links below. Hope this helps!
by Manage My Life
May 9th, 2011
Answered in 8 hours
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