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My 2006 Kenmore Elite washer model No. 110. 45081 400 is completely dead

I just moved to a new house and had my washer moved. I hooked up the water lines and plugged it in, but it's completely dead (no lights or anything come on). It always worked fine before the move, and I checked the power outlet to make sure it has power. As far as I know, other than unplugging/replugging the power and disconnecting/reconnecting the water lines at the new house, nothing else was done to it. Any ideas on what could be wrong?

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Kenmore , Washers
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2 Answers from these members:
Joey S
Thank you for your question and I understand your concern.

I must assume the wall outlet has proper voltage. If you moved and shipped the washer without installing the shipping bolts there is a chance the machine control board could have been damaged by the tub. The shipping bolts prevent the tub from moving to prevent any possible damage. Disconnect the power cord and then remove the top panel and check for any visible damages to the control board. The control board could be either at the top center area or on the upper right side.

If it appears the tub had hit and damaged the machine control board then that's likely why it will not power up the user's interface control.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

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by Joey S Earned 1,944 community points in Kenmore
September 12th, 2011
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Manage My Life
Moving is a huge job, I'm sorry that you have an appliance problem at the end of the move. While you wait for the expert to review your washer model you might check the second link below. It is a previous expert post and has a quick check you can make. I also added a quick troubleshooting video if you want to give it a look. If you would like to schedule a technician to visit to diagnose and make repairs an option is the Sears Home Services link below. I hope some of this information helps.
by Manage My Life
September 9th, 2011
Answered in 16 minutes
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