Your symptoms indicate that you have a problem with the outlet or the voltage supply. I recommend that you check the house circuit breakers or fuses for the range. Turn off the breakers and the flip them back on. If your house has fuses instead of circuit breakers in the electrical panel, then I recommend that you check both fuses. One of them is probably blown. Resetting the circuit breakers or replacing a bad fuse may fix your range problem.
If not, I recommend that you
unplug the range
and check the wiring on the terminal block at the back of the range. The image below shows that terminal block and the proper wiring for a 3 prong and 4 prong plug. The black wire on the L1 connection could be loose or broken. If that wiring is okay, then you will need to check the outlet. If you have a volt/ohm meter and you are confident that you can safely measure the live outlet voltage, then you can use the diagram shown below to make sure that you have 240 volts at that outlet plug. NOTE:
You should only conduct this live voltage check if you are completely confident in your technical ability to safely measure it
. If in doubt, I recommend that you have a service technician check the outlet and the range. Here is a link for the Sears Service website:
Sears Home Services
If that outlet is bad, then you will need to have an electrician repair that issue.
These tips may help you resolve this range problem. If you need more assistance, reply with additional details.