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Hang Lin

I have a Kenmore Electric Range Oven: model: 790.9611*,9612*,9613* that is not working. Maybe the problem of the clock control panel.

I haven't used the range for a while. One day I used it and it worked. The next day I found that the clock went off. However when I turned the knot, the clock went back on, the range made a 'beep' sound but it was not heated. The oven didn't work as well. When I turned the range off, the clock went back off. Not sure what the problem is. I hope it is just the control panel.

Kenmore , Ranges , Wall Ovens , Appliances
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4 Answers from these members:
afritz afritz
I understand that the clock on your Kenmore Electric range oven is not working. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful. Have a nice day.
by afritz afritz Earned 46,230 community points in Kenmore
September 24th, 2011
Answered in 11 hours
0 votes
Lyle W
Your symptoms indicate that you have a problem with the outlet or the voltage supply. I recommend that you check the house circuit breakers or fuses for the range. Turn off the breakers and the flip them back on. If your house has fuses instead of circuit breakers in the electrical panel, then I recommend that you check both fuses. One of them is probably blown. Resetting the circuit breakers or replacing a bad fuse may fix your range problem.

If not, I recommend that you

unplug the range

and check the wiring on the terminal block at the back of the range. The image below shows that terminal block and the proper wiring for a 3 prong and 4 prong plug. The black wire on the L1 connection could be loose or broken. If that wiring is okay, then you will need to check the outlet. If you have a volt/ohm meter and you are confident that you can safely measure the live outlet voltage, then you can use the diagram shown below to make sure that you have 240 volts at that outlet plug. NOTE:

You should only conduct this live voltage check if you are completely confident in your technical ability to safely measure it

. If in doubt, I recommend that you have a service technician check the outlet and the range. Here is a link for the Sears Service website:

Sears Home Services


If that outlet is bad, then you will need to have an electrician repair that issue.

These tips may help you resolve this range problem. If you need more assistance, reply with additional details.
by Lyle W Earned 136,245 community points in Kenmore
September 26th, 2011
0 votes
Hang Lin
Thank you so much Lyle. That was exactly the problem. Easy fix. :)
by Hang Lin Earned 15 community points in Kenmore
September 29th, 2011
0 votes
Lyle W
We are always glad to help. Thanks for letting us know what you found.
by Lyle W Earned 136,245 community points in Kenmore
September 30th, 2011
0 votes
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