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Water softener stopped working

I have Kenmore water softener 370 (model No. 625.383760). The water softener stopped working about 1.5 years after purchase + installation. Water is hard, and salt level never changes. There is nothing abnormal on the screen. I checked and cleaned nozzle and there is no bridge inside salt tank. Please advise.

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Kenmore , Appliances
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2 Answers from these members:
Manage My Life
by Manage My Life
October 16th, 2011
Answered in 5 minutes
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Manage My Life
by Manage My Life
October 17th, 2011
Answered in 21 hours
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