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My Kenmore sewing machine only sews backward. Help?

I've got a Kenmore Sewing Machine Model 385.16231, bought in March. The needle hit a sequin on my daughter's Halloween costume and now it only sews backward. It works well in every other respect. Any thoughts? I've checked the manual, I've also checked this website and have spoken with a Sears representative on the phone. I'm hoping for a specific solution. Thank you!

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Kenmore , Appliances
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4 Answers from these members:
Manage My Life
A sewing machine is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.
by Manage My Life
November 3rd, 2011
Answered in 4 minutes
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Lyle W
You can try to adjust the feeding as shown in the image below. Be sure that the machine is

unplugged

before removing the cover. If that does not work, I recommend that you have the machine serviced by a technician. Sewing machine service is normally not that expensive. You can view the service locations and labor rates on this Sears Service website:

Sears Home Services

.

If you need more help, reply with additional details and we will try to assist you further.
by Lyle W Earned 3,277 community points in Kenmore
November 4th, 2011
Answered in 20 hours
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Manage My Life
Lyle, thank you for your very specific response. The problem turned out to be fixed by readjusting the stretch/length feature. My daughter had moved it. My husband moved it back to "1" and all was well. Thank you!
by Manage My Life
November 10th, 2011
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0 votes
Lyle W
Thanks for letting us know how this turned out. We are glad to hear that you resolved the situation.
by Lyle W Earned 3,277 community points in Kenmore
November 10th, 2011
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