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Washing machine is making a weird noise.

Kenmore 80 Series top loading washing machine #11026892690


I have used this washing machine for 4 months with no problems. Last night at the end of the rinse cycle it started making a weird clicking noise at the back of the machine. I notice a slight burning rubber smell. I turned the machine off immediately.

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Manage My Life
When the Kenmore 80 Series Washing Machine starts making noise and has a burning smell, it tells us something is wrong. Managemylife is a great resource for finding the answer to the problems with the washer. While you wait for an expert answer I have provided an audio identifying washer noises which may help. The other link is on burning smell.
by Manage My Life
February 27th, 2012
Answered in 34 minutes
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Manage My Life
Janet - You say that you have only been using the machine for 4 months, is it less than a year from the date of purchase? Should the answer be affirmative, one word WARRANTY, check it out.
by Manage My Life
February 27th, 2012
Answered in 41 minutes
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Manage My Life
Hi Janet,

Thank you for submitting a question to Manage My Life.

According to the model number you gave this washer is no longer covered under a warranty.

The first thing I recommend is removing the cabinet and checking the wiring and connections. Make sure the motor connections are tight and look for melted wires. Here is a video that demonstrates the disassembly of a washer similar to yours;

Video

.

Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

The washer in this video may not look exactly like yours, but the procedure is basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:

Sears Home Services

.

Here is a link that you may use to view the parts list diagram or to purchase any parts needed;

Sears Parts Direct

.



I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell
by Manage My Life
February 28th, 2012
Answered in 21 hours
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Manage My Life
I removed the pump clips but can't get the pump off the motor shaft. In the video it shows to wiggle it loose, to no avail. I thought I'd try to work around it, so I disconnected the motor clip but can't loosen the bolts on the motor clips.
by Manage My Life
February 28th, 2012
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Manage My Life
Janet,






The video I gave you shows the exact method used to remove the pump and motor. If you are unable to remove them I recommend having a trained service technician evaluate this problem. You can have it repaired at your home by a Sears technician. Below is a link for the website.






Landell
by Manage My Life
February 29th, 2012
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Manage My Life
Hi Landell,

I tried again to disconnect the pump to no avail. I ended up disconnecting the 2 hoses to the pump and was able to loosen the bolts for the motor. I removed the motor and confirmed that I need a new drive coupler. I will pick up the part today, reverse the video steps and be back in business. Thank you for the video and for your assistance.
by Manage My Life
February 29th, 2012
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Manage My Life
Janet,





You are welcome. Glad I could help. Please keep Manage My Life in mind for all of your do-it-yourself projects.

Landell
by Manage My Life
February 29th, 2012
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Manage My Life
Hi Landell,

I just wanted to let you know how my situation turned out.

I removed both hoses from the pump and took the motor with the pump attached to my dad so he could help me separate them. It took us both 1/2 hour to literally "bust" off the pump from the motor shaft. Apparently the pump had leaked enough water to rust the shaft so that the pump wouldn't just "wiggle off".

I purchased a new pump and drive coupler at the Sears repair store.

When I got home I installed both new 3-prong disks with the coupler between them. However, with this configuration I couldn't get the motor mounts to snap into place. So I used the old 3-prong disks with the new coupler between them and the mounts snapped into place. After that the re-installation of the motor was easy.

My questions to you: did the coupler go bad after only 4 months of use because of the design of the old 3-prong disks? Should the new 3-prong disks have fit?

Thanks.
by Manage My Life
March 2nd, 2012
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Manage My Life
Janet,






Glad to hear that you are up and running.






All pieces of the new motor coupler assembly should fit. You may not have seated them completely, since it is a tight fit. Even with the old outer pieces the motor coupler should give you satisfactory service.






If I may be of further assistance please reply to this post.

Landell
by Manage My Life
March 2nd, 2012
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Manage My Life
Hi Landell,

As the video instructed, I used a skrew driver and hammered both gently into place. With the new 3-prong pieces I was able to clip either the top or the bottom motor mount bracket, but not both. Since I've got it all back together with the old pieces, I'll just leave it that way.

Thanks again for your help!
by Manage My Life
March 2nd, 2012
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Manage My Life
Janet,






You most likely will not have any issues with it that way.


Please keep Manage My Life in mind for all of your do-it-yourself projects.

Landell
by Manage My Life
March 2nd, 2012
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