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Manage My Life

Repair my kenmore canister vacuum or buy a new one?

by Manage My Life Last activity date:
April 10th, 2013

I have a kenmore canister vacuum, about 5 years old, model 11629319. The cord won't stay at any length, but retracts constantly, the axle bar has fallen off, and the carpet height adjuster won't go to XTRA LOW, which is the setting I use.

Kenmore , Upright Vacuums
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Manage My Life
Image for replacement.
Answered in 24 hours
by Manage My Life
April 10th, 2013
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Manage My Life
I how frustrating it is to have issues with your vacuum. There could be one or two broken parts preventing the cord reel to lock and hold. It most likely has broken pawls or a broken hub. Generally the cord reel is replaceable as a complete assembly. The cord for this model is KC99NDGWZV06 and you can order it from this link: 

Sears Parts Direct.

As for the height adjustment, in order to get the clean ability that is required it does develop some drag with the suction drawing the nozzle against the carpet. If you happen to have a deep pile carpet with a thick pad it may very well be hard to push. If you have it set to low it well tries to snowplow the carpet pile and cause extra drag. If it is set to high it will not engage the roller brush enough to help pull the vacuum forward on the carpet. In some cases you may need to set it at a level where it will do a good cleaning job and yet is not so hard to push and pull. If you are not seeing a difference I would suggest that you replace the adjustment.  The image below will provide the instructions on how to do this.  Lastly the axel bar. I was not able to find any information on this part. If you could please reply with a few more details, like where did is far off from, I can then provide a more detailed answer.  I hope this helps.  If you need further assistance, please reply to this thread. Thank you for using Manage My Life.
Answered in 24 hours
by Manage My Life
April 10th, 2013
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Manage My Life
Good afternoon.... It sounds like it's given you some very good service. As to repair or replacement, I'll leave that to the expert that will address your concern. I did locate a link that will discuss your situation in greater detail.
Though this link discusses a different model number, the mechanics are likely going to be very similar.
Keep in mind that an expert will be responding within the next two business
days if not sooner and will likely offer you more information and instruction.
I hope this link will help guide you to the best action to take and have a nice day.
Answered in 6 minutes
by Manage My Life
April 9th, 2013
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