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Why are our white clothes getting blotchy grey stains on them after washing?

We have a BRAND NEW top loading Kenmore HE low water washing machine. I've done a couple of "clean washer" cycles and that has done nothing. The stains do not wash out!! What is going on?

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Kenmore , Washers
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Manage My Life
Hi! We have been following all of the advice given in the video: we always use liquid HE detergent in the amount suggested, we separate clothes and take them out promptly. The model number is 110.28002012 Type: 588-06
I've read to run the washer with bleach and dishwashing detergent in hot water. BUT this machine is barely 3 months old and has been staining from the get go...
by Manage My Life
July 1st, 2013
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