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Why are our white clothes getting blotchy grey stains on them after washing?

We have a BRAND NEW top loading Kenmore HE low water washing machine. I've done a couple of "clean washer" cycles and that has done nothing. The stains do not wash out!! What is going on?

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Kenmore , Washers
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3 Answers from these members:
Manage My Life
by Manage My Life
June 30th, 2013
Answered in 5 minutes
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Manage My Life
by Manage My Life
July 1st, 2013
Answered in 19 hours
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Manage My Life
by Manage My Life
July 1st, 2013
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