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Kenmore Washer Model Number 110.21102011 Will not advance to rinse cycle?

When I start a load of clothes the washing machine will fill up and start the wash cycle, but after the wash cycle completes it trys to advance to the rinse cycle, but fails to advance all the way. You can watch the rinse cycle light come on for a split second, then it the washing machine reverts back to the wash cycle. Sometimes this happens within less than a minute, and other times it will complete the wash cycle then try to advance to the rinse cycle, but continues to revert back to the wash cycle. The diagnostic test works on every cycle. The fault/error codes show F5E1, F5E2, and F8E3. After these fault/error codes, the remaining light that lights up is the F or Fill. I can manually move from wash to spin/drain, but the rinse/drain will only drain without rinsing. I replaced the actuator switch with a new one, but this didn't change anything. The washer still does the exact same thing.

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Kenmore , Washers
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11 Answers from these members:
nilsam nilsam
I was able to get into service mode but not sure how to understand flashing lights
fill flashes and then rinse and cycle complete flashes together
by nilsam nilsam
May 21st
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Excellent John, glad to hear you were able to find the specifics to help with the repair. This is a really great site for indepth and technical information on repairs for all appliances and lawn equipment.

We are always here to assist if your specific issue is not addressed, and I just wanted to make sure you were taken care of from your previous post. Thanks again for using ManageMyLife.com and hope you have a great upcoming weekend.
by Manage My Life
August 22nd, 2013
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Thanks to all for your help. I followed another thread and got all the information I needed to fix this. It turned out to be the shifter, namely the tach portion, I assume as it was a speed error. But the tech manual said that it was probably the shifter unit. I have replaced it and it was worked flawlessly since then.

Thanks again.
by Manage My Life
August 22nd, 2013
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John, thanks for the inquiry and for using SearsPartsDirect.com.

I presume the manual you are referring to is the Service Manual, not the Owners Manual. Technicians have access to the Service Manual for repair and troubleshooting purposes, they are not given out with the purchase of the appliance. If you can provide your model number, I can copy some of the pages of the Service Manual that covers the testing if you would like and post it to this thread. Just let me know.

 
by Manage My Life
August 21st, 2013
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Mine happens to do the lid locked blinking right at the end of the first part of the wash cycle just as it is about to fill and rinse. Always! But it will complete a drain/spin cycle....about 50% of the time. Either way, it is always the blinking lid locked light. Again, I can access the error codes, but there is nothing out there that tells me what the codes mean!! Just how to read them. Not decipher the thing.
by Manage My Life
August 4th, 2013
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Hey, I have been having issues with the lid locked light starting to flash during wash cycles and not advancing to spin and drain/spin cycles running all the way or getting interrupted by the lid lock blinking. I have had some luck with the responses also, but the one constant is the JPG they send with the test always refer to a "Refer to page X in the manual" WHAT manual?! Where is this page 9 for the manual test if the lid switch?
by Manage My Life
August 4th, 2013
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The new main control fixed the problem. I hope this isn't a sign of things to come. My last washing machine had to have its main control replaced every six months at $150.00 a piece. Thankfully I had a 3 year warranty plan on it, but needless to say after that warranty was up I decided to buy this one to replace the last one. I guess the manufacturer has found a new way to continue draining our bank accounts. This one set me back $137.00. It has fixed the issue for now, but I have my fingers crossed that it will last a few years before it breaks again. Thank you for your help on choosing the correct part to repair my machine with.
by Manage My Life
July 11th, 2013
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Thank you Desirea. Everything else that you mentioned seem to check out to be okay with the exception of the main control. I was hoping that it would have been a cheaper part, but I guess I will go with trying a new main control.
by Manage My Life
July 8th, 2013
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Thank you for using ManageMyLife.com. I'm sorry to hear of the washer cycle issues you are experiencing, I know how frustrating that can be.

I opened up the service manual for this model, and it covers the fault/error codes you have provided. I will cover these errors and give you test procedures to try to clear them.

F5E1- Lid Switch Fault: Fault is displayed if Lid Switch has not been detected after multiple wash cycles. (a). User presses START with lid open. (b). The main control cannot detect the lid switch opening and closing properly. (See Test #8 attached).

F5E2- Lid Lock Fault: Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered. (a). Lid is not closed completely due to interference. (b). Check for lock interference with lock striker. (c). Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding. (d). Main control detects open lid switch when attempting to lock. (e). Main Control cannot determine if lid lock is in a locked state. (See Test # 8 attached).

F8E3- Overflow Condition: Fault is displayed when main control senses water level that exceeds the washer's capacity. (a). May signify problem with inlet water valves. (b). Check pressure hose connection from tub to pressure sensor. Onboard pressure transducer or off-board pressure switch fault. (See Test # 2 attached)

Based upon these errors, it sounds like we have an issue with either the lid switch, lid lock, or the control board itself. I have attached the corresponding Test sheets below so that you can perform the tests.

I wish you all the best with the diagnosis/repair on the unit. If you feel more comfortable having a Sears Home Service Technician assist with the diagnosis/repair,

click here

to be directed to the page to set up service.

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.
by Manage My Life
July 6th, 2013
Answered in 21 hours
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Thank you Julio.
by Manage My Life
July 5th, 2013
Answered in 10 minutes
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Having your washer fail to cycle properly can be a real headache. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.
by Manage My Life
July 5th, 2013
Answered in 3 minutes
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