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Trouble shooting for Kenmore Elite washer, model Oasis HE, error code F1; inquiring on recall or free compensatory Replacement part and installation.

I have an Kenmore Elite Oasis HE washer and have been unable to do a full load of wash without being interrupted by theF1 error code. Upon investigation of this problem through consumer reports and product recalls, I found that this model of washer was recalled a few years ago for the same issues that I am having. I also found that for those who like me that were having the issues but were unaware of the recall, Sears compensated them by simply sending a replacement part for the faulty one causing the error codes, and Sears followed this by offering free installation to those who were in need of the replacement. I would like to simply get this part (associated with error code F1) replaced, free of charge preferably, and possibly get it installed as well. Thank you for your time,

Jarron Storm

Kenmore , Washers
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2 Answers from these members:
terry claar
by terry claar Earned 250 community points in Kenmore
September 5th, 2013
Answered in 4 hours
0 votes
Manage My Life
by Manage My Life
September 6th, 2013
Answered in 20 hours
0 votes
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