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Trouble shooting for Kenmore Elite washer, model Oasis HE, error code F1; inquiring on recall or free compensatory Replacement part and installation.

I have an Kenmore Elite Oasis HE washer and have been unable to do a full load of wash without being interrupted by theF1 error code. Upon investigation of this problem through consumer reports and product recalls, I found that this model of washer was recalled a few years ago for the same issues that I am having. I also found that for those who like me that were having the issues but were unaware of the recall, Sears compensated them by simply sending a replacement part for the faulty one causing the error codes, and Sears followed this by offering free installation to those who were in need of the replacement. I would like to simply get this part (associated with error code F1) replaced, free of charge preferably, and possibly get it installed as well. Thank you for your time,

Jarron Storm

Kenmore , Washers
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2 Answers from these members:
terry claar
if there was a recall or service flash for this issue then the parts and labor will be paid to sears by the manufacture. you should have been notified by the manufacture or sears about the recall but sometimes one slips through the cracks. call the 1 800 4 my home and have them check the recall on your model # and they will set everything up the parts and a service call for a tech to come out for the repair with no charge to you if the model # of your washer is on a recall or service flash list.
by terry claar
September 5th, 2013
Answered in 4 hours
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