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Manage My Life

What the heck is a keytail?

My electric Kenmore stove is displaying EI F2 on the digital screen. The tech sheet says its a keytail and it's either unplugged or damaged. What the heck is a keytail, what's it look like and where is it located? Please help. My stove heats up in the preheat temperature mode and shortly after displays the E1 F2 message again. I don't know the model number, its a Kenmore electric glass top stove. Thank you.

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Kenmore , Appliances
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3 Answers from these members:
Manage My Life
Reference above post: My range part number is 665.95012102, s/n RM4727704.
by Manage My Life
April 24th, 2008
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Manage My Life
I have the exact model with the same problem. Searching similar posts leads me to believe the problem is the control panel which is p/n 8522442R. Sears sells a refurb part for $139.99. It also appears to be very easy to replace thus saving a service call. The tech sheet we have seems to implicate the keytail (I call them pigtails), however an intermittant open in a connection could (in theory) cause the oven to fail anytime even after the preheat period. We have never had our oven fail after the preheat period.

It would be nice if a Sears expert could weigh in on this.
by Manage My Life
April 24th, 2008
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Manage My Life
The keytail is the ribbon connector that

connects the touchpad to the electronic range

control (ERC). If you need more detailed

information, ask another question and include the

model number of the range. If you open the oven

door and look on the frame of the range around the

oven, you will find a tag with the model and serial

numbers on it.
by Manage My Life
April 1st, 2008
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