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What the heck is a keytail?

My electric Kenmore stove is displaying EI F2 on the digital screen. The tech sheet says its a keytail and it's either unplugged or damaged. What the heck is a keytail, what's it look like and where is it located? Please help. My stove heats up in the preheat temperature mode and shortly after displays the E1 F2 message again. I don't know the model number, its a Kenmore electric glass top stove. Thank you.

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Kenmore , Appliances
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3 Answers from these members:
Manage My Life
by Manage My Life
April 1st, 2008
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Manage My Life
by Manage My Life
April 24th, 2008
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Manage My Life
by Manage My Life
April 24th, 2008
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