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Why will my garage door only open a few inches then stop and go back down?

I have a craftsman 1/2 HP garage door opener. Recently when I tried to open the garage door with my remote the door only went up a few inches, stopped and went back down. I tried to use the key pad and the button inside the garage, and the same thing happened. If I have the remote in hand and push the button to open, and then I help the door along by lifting up on the door, it will go up. The door will close just fine, but when I try to open it again, the same thing happens.

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2 Answers from these members:
Manage My Life
So if I disconnect the lifting mechanism and lift the door and it falls down, it is not in balance? Do i need to call a service guy or could I fix it?
by Manage My Life
September 26th, 2012
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