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Why is my Kenmore dishwasher not cleaning properly?

I have a Kenmore Ultra Wash dishwasher that is not cleaning the dishes properly. The upper level is not spraying water & the lower level does not clean well.

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Dishwashers , Kenmore , Building Supplies
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3 Answers from these members:
Manage My Life
If you are getting a film on the dishes and glasses even though the d/w seems to be working switch to any dishwasher powder or gel that is not Cascade. Cascade has Shine shield, which, in newer dishwashers, causes this film after the d/w has been working ok for a year or 2.
by Manage My Life
August 8th, 2008
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Manage My Life
The model number of my Kenmore Ultra Wash Diswasher is 66516872. Would your response differ from the previous answer?
by Manage My Life
July 16th, 2008
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Manage My Life
Without a model number I will not be able to give you a specific answer. Usually when the upper spray arm is not rotating & the dishes are not cleaning very good there is either a water fill problem or water circulation problem. The correct water level in the tub should come about ½ inch from the bottom of the float. The other possibility would be a restriction in the pump/motor assembly, not draining out or poor wash motor performance. I would recommend replacing the water inlet valve & checking the water supply pressure. Please resubmit your question with a valid model number so we will be able to better assist you on this issue.
by Manage My Life
July 16th, 2008
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