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Why is dirt left on my clothes after washing them in my Kenmore washer?

I have a Kenmore Elite Calypso washer. I’m getting brown pieces of dirt on the wash after it is finished washing. I use HE detergent and already tried more and less detergent thinking that the rinse cycle is not getting the soap scum out of the wash. We have also tried cleaning the dispenser according to the instructions in our manual.

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Kenmore , Washers
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Manage My Life
On this type of low water volume washer, clothes will not wash correctly if the unit is overloaded. If the unit is not overloaded, there could be a problem with either the wash plate or water volume being lost. While the washer is in the washing mode lift up the drain hose to see if water is going down the drain. If you’re loosing water, this would indicate a problem in the recirculating mode. Something could be lodged between the tubs.
by Manage My Life
September 11th, 2008
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