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Why won't my new refrigerator ice maker fill with water?

We have a new Kenmore refrigerator model 253.78244800. We hooked up the water supply ourselves and it is running water right up to the valve on back of refrigerator, but won't go up the plastic hose to the ice maker. Did we neglect to turn something on?

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Kenmore , Refrigerators , Appliances
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1 Answer from this member:
Joey S
First, water is not going to travel up into the ice maker until the ice maker cycles. It will cycle once the thermostat inside the ice maker closes to begin a cycle. Located on the side of the ice maker is a wire arm that will automatically slowly rise and fall once the ice maker cycles. The wire arm is also used to shut the ice maker off. If the arm is raised up high enough it will stay up and it will stop the ice maker from working, so make sure the wire arm is in the down (ON) position. The ice maker will have to cycle one time to fill with water before it begins to make ice. It must have enough time to freeze the water in the ice maker mold before it will cycle and harvest the ice. By the time you get this answer the ice maker will probably have the ice bucket full of ice.

If more information is needed resubmit your question with the model number and details for further help.
by Joey S Earned 1,958 community points in Kenmore
October 21st, 2008
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