Manage My Life

Can I get a list of the error codes and what they mean and the problems they indicate?

by Manage My Life
February 20th, 2009

I have a Kenmore Elite HE3 model 110.42822203 and it shows a 5 or S ud error. I can't discern the difference between the letter "S" and the number "5" on the lighted display. I cleaned out the pump and replaced the drain hose. I still get this error and an F02 error sometimes. The serial number is CSR 1611290.

Kenmore , Washers
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4 Answers from these members:
Fred M
The image below contains all of the error codes and the problems they might indicate.

The error codes you are experiencing, the F02 and the SUD (It's meant to be an S) error are related to a drain problem.

The F02 error indicates the machine was in a pump out for more than 8 minutes. The SUD error occurs when the motor senses suds in the water.

You must use HE (High Efficiency) detergent in the washer. Regular soap or an excessive amount of HE detergent (especially the 2X or 3X style) can and will cause these errors. Run a rinse cycle and if you see suds in the water then this is the likely problem. Run an empty cycle using hot water with 1 cup of liquid chlorine bleach added to help remove excess detergent residue from the washer tub. You may need to run several empty cycles to help rinse soap residue out of the washer and prevent this problem from continuing. You may also need to drastically cut back on your use of HE detergent to as little as a tablespoon per wash cycle.

Of course the drain pump must drain the water out. You said you cleaned out the pump and it if it drains all the water out then the pump is okay. The pump will not drain properly when excessive suds are present in the washer.

If you do not detect a suds problem, you could have a failed drain pump if the washer is not draining properly. You could also still have a clog in the drain system.

If the washer is draining properly and you are seeing these error codes, then you could have a problem with the water level pressure switch. A stuck switch could cause the control to still detect water in the tub when it is actually empty.

A failed control board could also cause this problem.

If you need more help, resubmit your question with additional details.
by Fred M Earned 3,300 community points in Kenmore
February 20th, 2009
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