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Why won't the door open on my Kenmore front-loading washer?

I have a Kenmore HE2+ (front loading) washer. The door is locked and I cannot open it. I first tried to push stop twice, which usually works, but it won't open. I tried doing a rinse/drain/spin cycle but I can't even push the "start" button. I also tried to unplug it, but when I turn it back on, the door is still locked. I've tried all of the troubleshooting tips in the manual. I have clothes in there that are going to mildew if I don't get this fixed quickly. Any suggestions would be greatly appreciated.
Thanks!

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Kenmore , Washers
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2 Answers from these members:
LYLE W.
by LYLE W. Earned 137,054 community points in Kenmore
March 26th, 2009
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Sharon Grutsch
Oh the internet is a marvel. Where else you going to get advice at 11 pm on a Wednesday evening on how to unlock your washer door? Thank you thank you. Mine just stopped and would not fill or unlock,,, is it a fluke you think? It's the 2nd time in about a year that I've had to do this. Or something wrong with the computer controls? Anyway thanks a whole bunch again!
Sharon Grutsch
Especially 6 year old advice that still works ;)
Robbin Dillon
Oh bless your heart! My bedspread has been locked in my washer for 2 days .... but now at least I've got it out, and will be able to troubleshoot why my washer died.... not happy to find rust in places where water shouldn't be, but that's an issue fir another thread. ...
1 votes
ARTURO INTO
by ARTURO INTO Earned 8 community points in Kenmore
May 5th, 2015
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