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Should I repair or replace my Kenmore UltraSoft 400 Water Softener doesn't make the water soft anymore?

We have a Kenmore Ultrasoft 400 water softener. It was in the house 5 years ago when we bought the house. Over time, the water just isn't really "soft" any more. I'm not sure if it's time for us to replace the unit or just to replace certain parts. Obviously I'd rather go the latter route as I believe it will be less expensive.

To date, I can't find a manual for the product (service, user guide or
otherwise) nor can I find any replacement parts online. Can someone help us find the next step? Should I have a service tech come out? Can you point me in a direction of what I might need to replace to service the unit? Help?

Kenmore , Building Supplies
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1 Answer from this member:
Lyle W
by Lyle W Earned 136,321 community points in Kenmore
April 3rd, 2009
Answered in 7 hours
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