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How do I clean the grease in between the glass on the door of my Kenmore electric range model 790.9654?

I have a Kenmore electric self-cleaning oven model 790.9654. I have had self-cleaning ovens in the past and never, never, did I have grease go to the inside glass or have to take it apart. If we take it apart this time, is there a way to prevent it from happening again as I cannot believe a self-cleaning means taking a door apart. Does this model not seal properly? If this is the case, please know that I have purchased my last Kenmore appliance. This is NOT self-cleaning.

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Kenmore , Ranges , Wall Ovens , Appliances
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4 Answers from these members:
Manage My Life
I also have food that has dripped between the glass in the door and it looks absolutely horrible. It spoils the whole look of the oven. Looking at the instructions to get the door off looks difficult and to have to get someone out to do it is going to cost $$$$. I am so disappointed and I have also never had this happen with any other oven.
by Manage My Life
August 20th, 2012
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Manage My Life
I have never had this problem before with three other self cleaning ovens. The design of this door is flawed. It's impossible to take apart the door without the help of a technician. I will never purchase this type stove again and certainly not this model. Answers were not helpful, but thanks for responding.
by Manage My Life
July 20th, 2010
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wayne tomasewski
I never had this happen, before on any other range. I cannot believe that this is normal. Taking the door apart just covers up a poor engineering/design of the door.
by wayne tomasewski
April 16th, 2010
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Lyle W
Any type of liquids when spilled, boiled over or splashed on the door or door glass can find their way down in between the door glass. The cleaning instructions for the oven door are shown in the first image below. This is an excerpt from your owner's manual. It indicates that you should not allow water or glass cleaner to enter the oven door vents. This principal also applies to other liquid spills such as grease. Grease or other spills should not be allowed to enter the oven vents. The spillage may not be apparent until the oven is put into a self cleaning cycle where the temperature will get extremely hot and then the stain becomes visible. The self cleaning feature is not going to be able to burn off any spillage inside the oven door.

Here is how the self clean feature works in this and all other ovens:

The control locks the oven door.

The oven is heated to extremely high temperatures above 650 degrees.

Grease and food soil that is on the metal bottom, top and sides of the oven cavity will be burned to a white ash that can then be wiped out of the oven after the self clean cycle has ended and the oven is cool.

Limited areas of the oven door may be cleaned. The metal parts of the door around the glass will normally be cleaned during the self cleaning cycle. The inside glass will not be cleaned by this process. The self clean feature is only intended to clean the metal inside cavity of the oven.

I hope this explanation gives you a better understanding of the self cleaning process in this and all other self cleaning ovens.

Most ovens will have vents in the oven door that are vulnerable to spills that will soil the inside door glass. The door must be vented in order for heated air to escape when it expands. This is not an issue unique to Kenmore ovens.

I understand your disappointment with this Kenmore self cleaning oven. Although I cannot totally resolve your problem, I can attempt to explain why the interior glass gets stained and will not be cleaned by the self cleaning cycle in this or any model of oven. For help with customer satisfaction issues, I recommend that you call the Sears National Customer Relations Office at 1-800-549-4505. They will be happy to help you.

If you want to attempt to pull the oven door off of the range and take it apart, I provided some information regarding this procedure in the second image below. If you take the oven door off of the range, you can disassemble it using the parts image as a guide. I recommend calling a service technician to pull the oven door off and clean it the first time. If it ever needs to be cleaned again, the information below should help you complete the procedure.

If you need more technical help with this problem, resubmit your question with additional details and the full model number of your Kenmore range.
by Lyle W Earned 2,989 community points in Kenmore
May 12th, 2009
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