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Why does my Whirlpool refrigerator model ED25TQXGWOO stay in the defrost cycle too long?

The freezer stays off (defrosts) long enough to turn ice cream and tube pops to liquid. It comes back on and freezes them solid again. I cleaned the bottom coils. I removed the back freezer panel but found no ice build-up. The evaporator was clean. The fans work properly. The cross flow air is good and I find no blocked vents. The refrigerator seems to cycle properly. It does not run constantly. The parts list calls for what seems to be a motor clock with a 10 hr. defrost cycle. Does this refrigerator have a bad clock unit? Is there a sensor somewhere like on the tubing at the top of the evaporator coil that could be bad? How long should it be in the defrost cycle every 10 hrs? Thank you!

Refrigerators , Whirlpool , Appliances
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1 Answer from this member:
Lyle W
by Lyle W Earned 105,896 community points in Appliances
July 14th, 2009
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